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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1098 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers admire the eufyCam 2 Pro's excellent video quality, even at night, and its straightforward installation and user-friendly interface. The wireless functionality is also a plus for many users. While some users mention battery life as a potential concern, the lack of monthly subscription fees is a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,098 reviews
  • Rated 5 out of 5 stars

    Good Product!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Newly placed!! It works great, and we are glad we bought this product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good cameras

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice outdoor camera bundle ! Good price , no monthly fees! No that good sound or mic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put my cameras up they work pretty good. They are clear and easy to connect with your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EufyCameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews on this product were great and the best place to purchase this is Best Buy with their great service and selection!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Camera System

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras have great clarity butt I receive several false alerts from time to time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pic quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is not good, nor the night vision. Also, cameras pick up animals small cats and dogs. Alerts are really quick on movement. I like not having to pay a monthly fee unless I choose to subscribe. I have only had cameras for a month. These cams dont have the best picture quality. If that's what your looking for dont buy these. These are not compatible with Alexa so another negative but I knew that before purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use homekit this camera is good, although the battery does not last what the manufacturer says, not even half that time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No monthly storage fees. Easy to use and great sys

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, no monthly storage fees. Easy to use and love how fast the alerts come in. Grab these asap!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eufy Cam 2 Pro failed again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time buying Eufy cameras. The same as the first time there are issues with detection and now the alarm is set off even when it is disabled. Eufy customer service has not been any help. I don't recommend any of them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Great resolution Good size of camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work real good and for the price you can't never refuse a good deal so i would recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 loved it and recommend it for anyone looking for a good security camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing, easy to install, have a good resolution and good conectivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mason and Erin were wonderful helping me and my wife with our cell phone purchase and data transfer. Great employees!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I have to let them go.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here's my 3 week experience with these employees. Cam 1 and 2 if I set you to motion detection level 7 how long will you last before recharging again? Answer: 20 days You said you'll work 365 before having to be recharged again. Answer: Theoretically I could but only expect me to record 15 events a day. Cam 1 and 2 if I set you to motion detection level 4 how long will you last before recharging again? Answer: About 300 days. That's 1% drop every 3 days but don't expect me to record everything that passes by the house. Cam 1 Do you see that delivery truck that just parked in front of the house? Answer: Yes but it didn't trigger my motion detection, so I'm not recording it. Cam 2 Do you see that same truck? Answer: Yes but it's almost 5 pm and I didn't record a single thing today so why start now. Cam 1 can you see the license plate of the car parked on the sidewalk in front of the house? Answer: Yes but I can't read it. Cam 2 did you see that person walk passed the house? Answer: I woke up too late and they were already down the street sorry. It's been fun and you've been easy to work with but I have to let you go. Tell those wired 4k POE cams to come in, they're a little harder to install but they're worth it.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!

      In most common scenarios, a fully charged eufyCam 2 pro camera can last for one year. Our eufyCam 2 pro's battery test was done in the following conditions: 
      - Temperature: 68°F (20°C);
      - 10 motion detections per day;
      - Recorded for 30 seconds each time motion was detected;
      - Standby power consumption was included during usage time;
      - No Homekit integration. 

      The battery life will vary depending on the number of motions detected, the length of recording time, and the ambient temperature. If the Homekit is integrated, the battery will consume more power. Sorry for the inconvenience and thanks for your understanding. 

      Currently, there are two types of detection: All motion mode and Human only mode. 1. In "Human Only" mode, if the continuous human movement is not detected in the camera view after it is triggered, the camera will not save the video. For safety reasons, it will switch from "human only" detection to "all actions" at night. 2. In “All motions” mode, if a movement is detected in the camera view, the camera will save the video. Please set the detection mode to “All motions” and increase the sensitivity to see if it helps. 

      If it doesn’t help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We offer a 12-month warranty for this product, plus lifetime technical support. We are more than happy to assist you further. eufy

  • Rated 5 out of 5 stars

    Great security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an excellent product. I have used Arlo, blink but this is really good. Good view angle, Good wireless connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but I'm sure it will be wonderful because every eufy product that I have used has been great easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    safe at last

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was looking for security system without monthly payments..found this and installed instantly..best purchase of 2020

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING Camera system. Eufy is a great company that really is worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use you dont no subscription just internet..

    I would recommend this to a friend