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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1098 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the eufyCam 2 Pro's excellent video quality, even at night, and its straightforward installation and user-friendly interface. The wireless functionality is also a plus for many users. While some users mention battery life as a potential concern, the lack of monthly subscription fees is a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,098 reviews
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this so far and it’s a great piece of mind and keeps us aware of what is really out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our cameras. It’s a great product and would recommend to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good wifi cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent cameras, just wish they had more range and could expand to larger set

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice cameras but I do wish I could play back live feed - not from the recording.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 1 out of 5 stars

    Doesn't last, very disappointing!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good when I first purchased. After first year camera battery doesn't last more than 30 days! Cameras don't detect motion very well anymore either! One of them you can walk right up to it and wave, and it still wont alert you!! Warranty is expired, so im stuck now. Very disappointed!

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you so much for sharing your experience. We're really sorry you've encountered this issue!

      If possible, please try the following steps to see if the issue persists:
      - Please expand or delete your activity zone if set up. Steps:Devices>motion detection>activity zone.
      - Please increase the sensitivity. Steps: Devices>motion detection>sensitivity level(type)
      - Please know that the camera should be installed 7-10 feet above the ground and the depression angle should not be greater than 25°.

      If those don't help, please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! eufy

  • Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras do exactly what I need. Love the security

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wanted to love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really excited to get this system. The reviews seemed so positive and we loved the features and ability to integrate with HomeKit. Unfortunately, we've had so many issues with the system, we'll ultimately have to return it. We previously had Nest and while we had very few issues we just liked the ability to move to a wireless system and one that had some additional functionality. The quality is good during the day but very poor at night. The biggest issue that prevented us from keeping the system was the reliability of it. Every other day it would stop recording and sending notifications. We'd have to reset the entire system each time to temporarily resolve. This is a huge problem since we wouldn't know when or why it would stop. Support was fine but it's all based in China so the responses would come in overnight, we'd reply, and then get another response overnight. Took awhile to really make any progress. The result was they'd push a new firmware to our camera and we should continue to test but given the amount of issues we had and the return window closing, we didn't want to keep testing new firmware and potentially have cameras with poor reliability. Hard pass.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!

      I understand you'd like to speed up the issue fixed. Our call team is based in US. If you have any questions, you can also call our team directly at +1 (800) 988 7973 that is convenient for you and a representative will be ready to help with the issue right away.

      We offer a 12-month warranty for this product, plus lifetime technical support. We would be more than happy to assist you further. We look forward to hearing from you! eufy

  • Rated 5 out of 5 stars

    Worth the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products. Nothing negative. A lot of options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for indoor and outdoor. Great for for security alert and driveway alert.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and doesn't require a monthly subscription. I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet ❤

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it awsome home security camera i would buy it again recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EUFY Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good.... still needed help installing.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, best thing i did was switching from Arlo to Eufy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are very good. I highly recommend them to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as advertised, easy to setup. Got it all installed in about an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can mount anywhere. Easy to set up. No wiring required. Good video quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    eufy pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good in all performance and friendly user.No subscription fee compare to arlo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The distance is good. The only problem is the fps only 15.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth it! I use these with HomeKit and am very happy with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I can see clearly now...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras working well. They provide ample coverage. Too soon to know their durability.

    I would recommend this to a friend