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Customer reviews

Rating 4.6 out of 5 stars with 891 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt for its ease of use, long battery life, and simple installation. Many appreciate the quality, security features, and user-friendly app, while some find the fingerprint reader inconsistent. A few customers have noted issues with the key getting stuck, and some have expressed concerns about the color and size of the lock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 891 reviews
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Beautiful Design

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best looking smart locks on the market. Inspired by many smart lock makers used in Asian markets, it is built with very high quality. It is much heavier than Yale for example. The main issue I have with this unit is that it is NOT Apple Home Kit, Google Home, or Amazon Key compatible. There is no Apple Watch app. No approach or geofencing ability to auto unlock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock. Very great lock. Love all the features. Use the finger print unlock all the time. Love the fact that it comes with a rechargeable battery. Definitely recommend this lock. User friendly for the whole family. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    1st smart lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first smart lock going eith eufy and I'm glad I made this choice. Easy to set up, convenience with fingerprint unlock/locks for my family. Behind eufys non paywall service. It was a smart purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Set up was great and the products looks well built on my door

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great door lock!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great door lock. Very easy to use and setup. My 7 year old even knows how to use it. I looked at so many reviews on electronic door locks and came across this one and am glad I made the purchase. Lots of options to unlock the door and a rechargeable battery I was sold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got rid of my Yale smart lock and replaced it with this one. BEST decision ever. Fingerprint, key, passcode, app capabilities. There is an option for everybody.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall very happy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up an install was pretty easy would just keep in mind that may require some extra work if your original door lock doesn’t lock without having to either push or adjust the door only other complaint is that a couple of times it did disconnect from Wi-Fi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great, would buy again.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a 2nd Home. Product was easy to install and really easy to set up for the phone and wifi. We have had issues with the battery going out faster than we anticipated, but I believe we didnt charge it full. The only thing I wish is that the battery indicator in the app would list a percentage instead of just a battery icon.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Great lock and worth the money.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock and the fingerprint makes access so much quicker. Sometimes I do have to lift the finger off and touch again but still much faster and easier than punching in a code. Hardware included is great and deadbolt seems to be heavy duty and secure. Have bought a second one for the detached garage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product easy to install looks very modern

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart Lock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was easy and all the features from Eufy are top-notch. This has made life much easier. No more fumbling around for Keys or getting up to double check if the door was locked. There are plenty of YouTube videos for additional install videos and feature highlights. Eufy products are great and they can all be managed through one app.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Smartlock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Smart Lock, I have had a few smart locks before and this is the best one. Lithium battery lasts quite a while. Giving it a four star rating as it lost connection to the wifi once...found that out when we were out and wanted to check the status of the lock.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Eufy Smart Lock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this lock in my front door for almost a year and I don't regret purchasing it. Everything works as it should. I like not having to carry a key with me, I can open it with my phone or finger print. Battery last about 3 to 4 months charges in about 6 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an August Pro before this lock and thought it was great until I bought this one. Way faster especially with fingerprint and sleeker design. Definitely happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great door lock option.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very convenient with finger print scanning.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Eufy Smart Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the price tag, this product is, in my humble opinion, the best smart lock on the market right now. The fingerprint tracking is great, the smart home integration into my Alexa system is outstanding, and overall the lock has a very high-quality appeal to me. If you are looking for the best smart lock on the market, look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The new standard for door locks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    add as many finger prints as you want better and safer than handing out passcodes and still has passcode option with key option so best of all worlds for sure. So far only had to charge it up once in 9 months

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Virtual Door Assistance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this! We bought a house out of state and needed to give contractors access to go inside for various projects. I love that I can schedule codes to be active during a specific time period. Works great!

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with a 12-month warranty, and anytime you need help just let us know.
      Email: support@eufylife.com
      Phone number: +1 (800) 988 7973 eufy

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Quality Eufy Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to do: Smart wifi security lock. Love the fingerprint reader. Battery lasts about 7 months!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality product at a fair price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best smart home investments I have purchased to date! It works flawlessly and looks great and has all the tech features I could ever want! Installation was a breeze and the installation instructions were very easy to follow! Eufy which is an Anker company is the bomb just like everything else I have ever purchased from Anker!

    I would recommend this to a friend