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Customer Ratings & Reviews

Your price for this item is $194.99
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The comparable value price is $259.99

Customer reviews

Rating 4.6 out of 5 stars with 888 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Smart Lock Wi-Fi Replacement Deadbolt for its ease of use, long battery life, and straightforward installation. Many appreciate the quality, security features, and user-friendly app, as well as the convenience of the keypad and auto-lock function. However, some customers have reported issues with the fingerprint reader's reliability, and a few have experienced problems with the key getting stuck. Minor concerns were also raised regarding the color and size of the lock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 888 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well made smart lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like finger read option. The only thing missing is auto unlock.. maybe feature versions will support it. Installation was easy and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    The perfect smart lock

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the perfect smart lock if you are looking for a multi-functional lock, it is super easy to set up and even easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Another great Eufy product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I like knowing the door is locked and being able to lock it if I forgot!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Eufy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and good quality! I will recommend this to my friends and family!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to replace a smart lock. I installed it myself with no issues. I really like the features and multiple easy-access options.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint reader

    Rated 3 out of 5 stars

    Good lock, fingerprint recognition not reliable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fingerprint recognition didn't work well for my wife, failure rate about 50%, it keeps locking her up, and she has to use PIN to unlock. We re-taught her fingerprints many times. Somehow it works well on two of my right hand fingers, not the left thumb. It should equip with a motion sensor, while door is moving to close, the auto-close function should be briefly disabled. Otherwise deadbolt can pop out hitting the door frame when the door is closing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Eufy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice battery is too lasting I love it Everyone buying the one item is too good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No longer need to carry a key!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked as it was supposed too. It was relatively easy to set up and works well with the eufy app that I use for my cameras. A lot of options between a key, fingerprint or passcode, they all work great. Comes with 5 spare keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart lock with emergency key

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is easy listed step by step. Be sure u charge the battery while u install the lock. Fingerprint scanner is just like the IPhone set up when they had the Touch ID unlock if not even smother. Has option for auto lock and app most importantly is easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Key

    Rated 5 out of 5 stars

    Eufy door luck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is very effective. I love the fact thay changes your entire lock and you dont need your acrual keys to unlock. Pairing it with the eufy camera made me and my family feel extremely safe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Glad we have it..

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody in the house loves it especially my 5th grader. Easy for him to open and get inside the house. We recommended it to our relatives and they purchased too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    So Far This is a Great Smart Lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed it so time will tell. If you read and follow the instructions it will go smoothly. Installation and setup were quick and easy. Functionality is terrific compared to my previous “not smart” lock.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      It's wonderful to know you've had such a great experience with this item. We are excited to be able to produce products worth talking about, and your story gives us the motivation we need to be better today than we were yesterday.

      Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you. eufy

  • Rated 5 out of 5 stars

    This is the one!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It's got this really nice app synced with my Eufy doorbell camera and I love that cause I can unlock and lock it from there. It also alerts me if the lock is unlocked or locked, manually or auto, and it tells me by who. Fingerprint is a nice touch!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great smart lock

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting it up was easy. It works well for the most part. Occasionally, it did not recognize my fingerprints. Not a big deal because I could use the passcode as an alternative. All in all, I am happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Eufy security smart lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eufy security smart lock , Works very well, no issues

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Way better than ring!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best lock I’ve used and I’ve used a few. 3 different options to unlock and the app will let you know when you need to charge it. Also, no monthly fee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart lock out there!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great remotely, I can check if I locked my door or forget from anywhere I have internet access as long as the lock has a WiFi connection. Love it getting a second one. I looked and went through many smart locks this was the first I truly like.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the smart lock. I love the convenience and ease of use. Being able to connect to your lock via Wi-Fi and lock it is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Finger scanner that works great!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock works great. The setup is very easy and the finger scanner works like a charm. Pretty expensive but it is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyless lock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user Friendly. Very sleek look and easy to use. I love this product. I’m would definitely recommend this product

    I would recommend this to a friend