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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 891 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt for its ease of use, long battery life, and simple installation. Many appreciate the quality, security features, and user-friendly app, while some find the fingerprint reader inconsistent. A few customers have noted issues with the key getting stuck, and some have expressed concerns about the color and size of the lock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 891 reviews
  • Rated 5 out of 5 stars

    Great product. Look sleek and futuristic.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this for a minute and then uninstalled it. I got bored and wanted to play with it. It works great. I decided to wait until I get my front door replaced before i install it for good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice battery is too lasting I love it Everyone buying the one item is too good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and good quality! I will recommend this to my friends and family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy Smart Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great for our house. Anytime that we leave town, we can give the code to our house sitter. It is easy to use, you just have to remember not to lock the door knob because it only controls the deadbolt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security upgrade

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had purchased these years ago. Love the connectivity and added safety. Easyto install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease and options of accessing your home with this door lock is exceptional. The smart technology and security features makes this door lock outstanding. It’s exactly what my family needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Door sensor issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased on July 21 installed it the next day July 22 and today is only July 27 which is the seventh day of having the lock installed and I’m already having issues of it stating that the door has failed to lock when the door is actually shut it does not lock automatically when it supposed to overall it is a sturdy lock it feels safe and secure I would recommend I am just not pleased that I am having these little issues within the first seven days of purchasing the lock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EUFY IS A MUST HAVE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS SMART LOCK IS VERY SMART AND CONVENIENT! EUFY WAS BRILLIANT MAKING THIS WORTH EVERY PENNY, A MUST HAVE AND A ADVANCE IN TECHNOLOGY THAT BEATS BEYOND MY EXPECTATIONS!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works as Advertised!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works great, easy install, a little expensive, but its all metal except the battery cover. In short works as advertised!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great.Door lock was installed on time.App also makes it easy to lock or unlock the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect update for your house locks.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked these when I had them installed at my house. The remote access is perfect to let people in. The programmable codes with time slots is great for when people need access at certain times and the fingerprint was also awesome. I'll 100% get these again when I move into a new house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is really solid and the features all work really well. This is my first product from Eufy, and compared to the Nest deadbolt I was about to purchase I would say this is a much better option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy duty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents love this. I got it for them for Christmas. Now I can never get in their house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great eufy smart lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Works as intended. Would completely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    So easy to install even a cave man could do it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install even a cave man could do it. Seriously simple. Easy to set up finger prints includes Physical keys too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home lock

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, makes entering and leaving the house a lot easier and can monitor from the app on your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and easy to set up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far (I've only had it for a day) very easy to set up, program and use. Very easily integrated into Google home including Google home routines.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you. eufy

  • Rated 5 out of 5 stars

    Better Than Ring

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device with good battery life. We upgraded from a Ring device and it's light years ahead of what Amazon is delivering.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just Okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really want to love this but we have had some issues with it. There is a noticeable 'lag' when having to push the numbers to enter your PIN. If you do not allow for it to 'wake up' you will almost always fail the first attempt. Battery life is good but if you are not using a fingerprint scan then getting in and out of the house can take more time than just using a key. Amazing tech support though. Still believe in Eufy and their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy security smart lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eufy security smart lock , Works very well, no issues

    I would recommend this to a friend