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Customer reviews

Rating 4.6 out of 5 stars with 891 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt for its ease of use, long battery life, and simple installation. Many appreciate the quality, security features, and user-friendly app, while some find the fingerprint reader inconsistent. A few customers have noted issues with the key getting stuck, and some have expressed concerns about the color and size of the lock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 891 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Geek squad install my smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I got batterie problem with product but after Geek squad install, working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy installation. Definitely worth if

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Lock ever!!! I would buy it again hands down

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this lock. If I move I will buy it again, but now you can buy it with a camera. It is amazing!! I just put up my finger and don’t need keys to open my door. It is the best thing I have bought. Well there is also the ring security system and cameras. But it is amazing, I think of it and it makes me smile.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keyless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock! Easy install, feels very sturdy and love the feeling of keyless entry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't wait to get this door lock, so I waited to the item was at a discounted price. Had the item installed by Best Buy ran into a snag but was able to get squared away. Now i love the convenience of locking and unlocking my door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, pretty convenient with the app .

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It helps me feel so much more secure in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My new door lock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use, and the multiple ways to open the door. The app is a wonderful bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Great purchase! Would for sure buy again!

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      It's wonderful to know you've had such a great experience with this item. We are excited to be able to produce products worth talking about, and your story gives us the motivation we need to be better today than we were yesterday.

      Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you. eufy

  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Decent door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a pretty good door lock very easy to install we well, got a good bargain during the holidays ...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product did exactly what I needed it to super great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally pleased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not familiar with this brand and originally went with a different product from a well known manufacturer. When that product proved to be non-functional I made the switch to eufy and have been delighted ever since. This product does everything it says it will and it's app is amazingly straightforward and simple to use. Highly recommend eufy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy Lock

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart lock for your home if you tired of carrying a bunch of keys on your pockets this is the product you need

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great security cameras

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera system company these work great a d battery life is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice smart lock system...easy to use. Makes a nice updated look for the door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock. Very easy install, easy software to use. Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Like the 3 ways unlocking:key,finger print and passcode.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock seems to work pretty well and the app functionality is great but it does seem to occasionally fail to lock. Just takes a couple tries to unlock if it gets stuck the first time. It honestly might be my door that causes it so take this with a grain of salt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far worth every penny. Easy to install, program and operate. I had no problems. A neighbor purchased the same product and asked me to help install it. I had a problem because of his ISP. I contacted eufy Customer Service and they helped solve the issue. It doesn’t get any better than that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially had to exchange first unit due to failed firmware update bricking it and resets not fixing it. However it was an easy install and works as described. Highly recommended over other smart locks that I was researching. Touchscreen and fingerprint sensors work great. Alerts are awesome knowing when the door is locked and unlocked and by who. Very satisfied with purchase so far.

    I would recommend this to a friend