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Customer reviews

Rating 4.6 out of 5 stars with 891 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt for its ease of use, long battery life, and simple installation. Many appreciate the quality, security features, and user-friendly app, while some find the fingerprint reader inconsistent. A few customers have noted issues with the key getting stuck, and some have expressed concerns about the color and size of the lock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 891 reviews
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Eufy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! I love this key lock. I have total controls for security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well thought out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second lock. Fingerprint registration is easy and works fast and well. If you have things on your hands, like gloves, then you can use the keypads. If the lock runs out of battery, then you can plug in a battery pack to give it power, or you can use a physical key.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Front door lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install Looks good Works well Very happy with this purchase

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Eufy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Eufy! Bulky but very useful. Took me forever to install but I’m am a beginner

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best lock

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best lock ever, needed something keyless quick and easy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Fast and easy to install. So convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent lock.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lock with capabilities for fingerprint, code and key. Key is also very specialized and cannot be duplicated. Using the app I am able to add family members and customize code for each individual. Highly recommend this lock. I have not had the lock installed for long so cannot comment on the battery longevity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    I give it two thumbs up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a handy kind of a guy, but it was easy to set it up quickly. The instructions were easy to follow, and the product didn't feel cheaply made. In other words, if I can do it, you can do it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up and putting this on our door it self took some work and figuring it out as well but after we got that knocked out of the way it works wonderful! Love that we can unlock or lock from our phone sometimes we have our hands full and this helps great so we don’t have to spend time trying to use a key or put in a pin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Ring doorbell on the front of my house but I installed this on my back door...... it is by far one of the best deadbolts I have ever seen. Super easy step by step instructions and relatively easy to program for each family member. The fingerprint is why I purchased it and we could not be happier with it's operation!?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a good product and always used this in opening my door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    eufy security door lock.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase. I don't have to be looking for the key in my purse which takes me a long time specially when I am on a hurry. Its very convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only a 4 star because it doesn’t automatically lock when door is closed when exiting house Other than that it’s perfectly strong and secure, very sturdy gives me the feeling of safety

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Nice smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well build and works great! Only wish better Apple home kit workability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart lock. fingerprint detection works most of time. and the app connection is smooth. I never take my keys when go out since I got this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it Very nice works perfect easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lock. Great App features.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our previous smart lock that we hated. This is so much better. Fingerprint works perfectly. Also we have timed codes that expire so if mother-in -law comes over she has a two hour window she can enter the house before the code expires. Maybe the greatest feature in the history of human evolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the things that sold me on this one is that it's one of very few that have a physical key to unlock the door if needed. Installed a few months ago and it has been work perfectly since day 1.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the kids. Don't have to worry about keys. Fingerprint work great. One thing that can be updated, is the app. The app does notify when the door is being locked or unlock , but don't tell you who. When you setup the fingerprint on the app you have to enter everyone in the house name. The app store the name but won't show in the notification.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleasantly surprised with the easy set up and accuracy of this automatic lock. I had only one instance when it disconnected from our network but it worked itself out while we were traveling. I definitely recommend this brand as I have used their security cams as well and the app is very strong.

    I would recommend this to a friend