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Customer reviews

Rating 4.6 out of 5 stars with 891 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt for its ease of use, long battery life, and simple installation. Many appreciate the quality, security features, and user-friendly app, while some find the fingerprint reader inconsistent. A few customers have noted issues with the key getting stuck, and some have expressed concerns about the color and size of the lock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 891 reviews
  • Rated 5 out of 5 stars

    Smart door lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having problems with using our combination lock not working. I love the options with this luck. You can either use a code, fingerprint or your key. We generally use our fingerprint but love the options if there is any issues with the lock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Built like a tank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above and beyond. As advertised and works flawlessly

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint reader

    Rated 4 out of 5 stars

    Great locks

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable lock, I have one installed outside exposed to elements on both sides and it still holds up. Bummer they don’t connect to home kit, they aren’t very sleek or streamlined, and the fingerprint doesn’t work great if you have really clean hands, but overall, much better than my Schlage encode which didn’t last a year, even on my main entry door which is traditional inside and outside. These locks feel like they can take a beating, have a very unique key wherein the key slot is behind an unassuming cover. The app response time is very fast. I have eufy cameras as well so I’m impressed with their product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best smart lock for new house

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eufy smart lock has been good for my front door so far, It easily was setup with wifi connection. It's really helpful to check my front locked or not, It helps me peace in mind. Recommend the product for new house owners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother moved in with onset Dementia so it is a GREAT investment! She uses both her finger & passcode! Works well with the app. Absolutely no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartlock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart lock. The fingerprint scanner is fast and responsive. The ability to connect to the network and activate from a phone or Google Home device is a nice perk. Pair this with a video doorbell to help complete your smart home experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then Schlage and yale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to install! Love the all black color and fingerprint is a game changer! Great value as well, don’t like that you have to punch your code back in to lock the door unless I am kidding something but locking with finger is great! My guests just have to worry about that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little clunky, often says lock not closed right when it is, but hasn't effected the performance. Sometimes you have to enter code more than once and locking it from the outside is confusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy smart ock with finger print

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it its great lock with all the activity on the app letting u knw when & who unlocking the door ect.. its nice only have to calibrated the lock sometimes thats it

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with a 12-month warranty, and anytime you need help just let us know.
      Email: support@eufylife.com
      Phone number: +1 (800) 988 7973 eufy

  • Rated 5 out of 5 stars

    Great door lock

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve ever made for my house. I can lock and unlock so quick and give others access so easily. Can even unlock while away from phone. Battery last a few months out.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint reader

    Rated 3 out of 5 stars

    Looks beautiful and that's just it.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never unlock on the first fingerprint scan, always have to scan multiple times before it works. Battery died after 5 months and a week with and average of 2 unlocks per 3.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and works! The fingerprint reader works great. I didn’t know until after purchasing that the lock comes with its own set of keys. They give 4 or 5 which is great but now I have two sets of keys for my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best door lock made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best door lock. Tried a Yale and it was bad. This lock doesn’t drop network. Has options for opening door and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, it works great with Alexa.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like an external port for a battery charger or AC adapter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good lock and it does what its supposed to but sometimes if you try to open the door before its unlocked it will fail or at least it does om my door outside of that happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more key need it, I love the fact that I can unlock from my phone and I receive notifications every time someone unlock and lock the door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome lock

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome smart lock. It had some bugs at first but they worked those out in firmware updates. Battery doesn't seem to last quite as long as advertised but it comes out really easy so its not a huge deal. Everything works as it should for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this lock. Bought this to replace an original lock and I couldn't be happier with it. The app features are fantastic and this product is a true winner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, just had trouble with the install. I have a manufactured home those doors are a little different from regular houses. I had to do some trimming and cutting so it was not a quick install for me. Otherwise product is pretty solid.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Smart Lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy install to the door, connects to the internet and very user friendly app. Would recommend 100%

    I would recommend this to a friend