Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 891 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt for its ease of use, long battery life, and simple installation. Many appreciate the quality, security features, and user-friendly app, while some find the fingerprint reader inconsistent. A few customers have noted issues with the key getting stuck, and some have expressed concerns about the color and size of the lock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 891 reviews
  • Rated 5 out of 5 stars

    Heavy duty

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents love this. I got it for them for Christmas. Now I can never get in their house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart lock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart lock fully intergrates with Eufy system. Individual access codes what more can be said.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smart lock

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and reliably. Fingerprint sensor very quick. Only gripe is the batter life (6-8 weeks) although it is easy to recharge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I wanted a good smart lock and this good. Especially, if you want to have eufy smart home products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well love the automation in love the fact, the different family members can set up their own code and fingerprint and you can get notified who enters!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is really solid and the features all work really well. This is my first product from Eufy, and compared to the Nest deadbolt I was about to purchase I would say this is a much better option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SET IT AND FORGET IT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent...this is a Lock for many occasions if not every. I hope Eufy keep on their big boy pants and keep future proof with the growing technology. Superb lock for office, home and businesses

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No keys needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of not having to carry a key anymore. Keys to come with this but are not necessary. I use the biometric fingerprint scanner to open the door. Love it! There is a glitch with the chime so they really have to get that figured out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart lock.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best smart lock on the market. It gives you several options from fingerprint, passcode, keys and swipe unlock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, not as great as expected in quality and connectivity ratio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control your door!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing my door is always locked makes me feel comfortable. Simple set up and simple use. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this. Such a game changer. The finger print scanner makes using the lock so quick. I barely use the number pad. The fingerprint is a great option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product !! All eufy product are amazing !! Recommended 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart lock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart lock works very well it was a best investment that I purchased the device and I will recommend it to anyone and everyone that asked me where I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door lock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, makes my family feel safe and secure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door lock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of features for a smart lock, fingerprint used for family members and pin pad as well for some guest or friends to get in the house. While you are far from home and easily manage with app as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great. I received a defective battery in first shipping. It was dead after 4 months of usage. Eufy sent out to me a new battery and it works good. No issues in any season.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design. Easy to set up. Works as I expected. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric lock system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and your able to use the app anywhere you go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Smat Lock

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect looking and working lock. I have this functioning in conjunction with my hard wired Eufy doorbell camera. I can lock and unlock this unit from anywhere.

    I would recommend this to a friend