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Customer reviews

Rating 4.6 out of 5 stars with 891 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt for its ease of use, long battery life, and simple installation. Many appreciate the quality, security features, and user-friendly app, while some find the fingerprint reader inconsistent. A few customers have noted issues with the key getting stuck, and some have expressed concerns about the color and size of the lock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 891 reviews
  • Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great. No problems. Love the fingerprint scanner to open the door

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Stopped working

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for my teens and was great for the first year. However, even after purchasing a replacement battery, it won’t power on. Based on the purchase price, I had hoped it would last for more than a year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi Lock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First wifi lock I have purchased and loving it. Recommend for all tech fans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Access, fingerprint convenience, high quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent features. Stylish. Multiple ways to access. Fingerprint access a real convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digital lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good item that you need to buy to install at house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home security stuff!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks nice. Was worth picking up this product of eufy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works great, until it doesn’t

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock was amazing for the time that it worked. Spent $250 on it in 2022 and had zero issues. Warranty is only good for 18 months and now on month 20 of owning it, it no longer will connect to the WiFi. I have done everything possible to fix it with no luck. It’s now reset and has no codes, cannot be fixed and can only be opened with a manual key. If you want a super fancy lock for less than two years then definitely buy this one.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Modern sleek and fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast to unlock, beautiful for factor. A big improvement over my previous Schlage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy Doorlock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Eufy smart doorlock saves A LOT of stress as regards key handling! I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door Bell

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great produce looks nice while working and is very accurate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy lock is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great finger print scanner is fast. Locks and unlocks quickly. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy Security - Smart lock wi-fi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to install. Very satisfied

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product with just one issue

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted me eight months till now, and it is starting to wear due to the heat. The glass panel on the keypad is slowly lifting up. Hoping that the manufactures warranty will cover this. If not, it will be a disappointment. Other than the wear this product has been amazing and has benefited life immensely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great padlock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock, Fast fingerprint reader and plus has wireless features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Eufy Security door lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall we really like the Dufy Smart Lock. It was very easy to install and to program. We really like the nickel look of the door lock. Also, using the fingerprint I.D. option makes it very easy to get in and out of your home .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient with the finger print reader. Eufy as an ecosystem is pretty great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Will see how this holds up in coming months and days

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for finger print entry

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finger print lock works great. the battery is normal. I wish the battery had more use time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works!! On time, every time! Fingerprint is amazingly fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock , easy install and all the features I was looking for with a smart lock

    I would recommend this to a friend