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Customer reviews

Rating 4.6 out of 5 stars with 891 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt for its ease of use, long battery life, and simple installation. Many appreciate the quality, security features, and user-friendly app, while some find the fingerprint reader inconsistent. A few customers have noted issues with the key getting stuck, and some have expressed concerns about the color and size of the lock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 891 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed, and it seems awesome. I read an online review that said it was difficult (or finnicky) to install. I found it very straight forward, and had no issues at all following the instructions. Probably took me 10 minutes. Maybe 15.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you. eufy

  • Rated 5 out of 5 stars

    Great, reliable smart lock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 smart locks (one for front door and one for back door) and they are very reliable and functional. I have a cheap, Amazon basics smart lock that worked for a couple months then it bit the dust, but these have been going strong without any signs of ware and tear. One thing that was a very minor learning curve was that you can't just put your finger on the sensor and it'll unlock. You must push a number key and then the fingerprint sensor. Once you get in the habit of that, you'll be good to go. Highly recommend!

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you for telling the world about how this product works for you! You sharing your story helps other know what to expect from this device, which is more valuable than the few pictures and words we ourselves can say about it. Knowing how it performs in real-life situations is what really matters, so thanks again. We promise to keep producing products you can depend on!

      Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you.​ eufy

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing door lock!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this door lock about a month ago for my family of. Very impressed with how easy it was to install as well as the simple process of programming for my family. Highly recommend this product!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice and easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vert nice electronic door lock, easy to install. Attractive for the front door

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product! So easy to use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to fit and easy to set up. The smart lock works well once you learn to push a number key and then the fingerprint sensor! Definitely recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase. Love the finger print setting option and that you can set it to lock after a certain amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Lock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m loving it! I like that it gives me a variety of ways to lock and unlock. It was easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my Eufy security system and home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great lock and a great addition to my Eufy security system. Adding it to my existing system was easy with the app. Also adding users and fingerprints was easy. The lock itself is very beautiful. I have not had any issues with it recognizing fingerprints. Make sure you do two fingers on each hand so when you are carrying items or you have a cut with a band-aid it is easy. My only complaint is you can only unlock remotely with the app when your are in Bluetooth range. I hope they update software with home kit to allow remote unlock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Door lock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works great. Is it to install app allows you complete actions to your home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wi-Fi lock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of this lock but it is way too expensive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One of the best lock out there

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products and easy to use. It pretty easy to install and easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Electronic door lock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a awesome electronic door lock, works as stated, was easy to install and program

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smart lock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Would have been nice to have some contrast color in the inside panel. It is hard to tell if the door is locked or unlocked. Had issues with the auto lock feature, but it seems to work now after trying the lock calibration a few times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best automatic lock I’ve purchased. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart lock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new lock, for years I had digital lock on my door and buttons start to wear. When I started looking for a replacement I wanted something more modern with smart home integration. I installed my lock in 30 min.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you. eufy

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Fingerprint reader

    Rated 3 out of 5 stars

    It’s ok…..but

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock works well and was easy to install, but the keypad is VERY hard to see. During the day the keypad is virtually invisible and at night it’s a bit better. My elderly mother cannot use the keypad and for some reason the fingerprint doesn’t work for her. It works fine for me. So, the only way she can open the door is with the phone app.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy Smart Lock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Working as expected 100%. The automated lock feature so far is been very reliable.I set it to lock after 2 minutes of using and it never fails!

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you. eufy

  • Rated 5 out of 5 stars

    A new toy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock looks great and works perfectly. Wished I had installed it sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product with great features . Only downside is I got the one without wifi and will definitely be upgrading to the wifi version! One of the best investments I’ve made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried the Nest/Yale lock with the bridge and with 4 hours of tech help we couldn’t get it to work.

    I would recommend this to a friend