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Customer reviews

Rating 4.6 out of 5 stars with 891 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt for its ease of use, long battery life, and simple installation. Many appreciate the quality, security features, and user-friendly app, while some find the fingerprint reader inconsistent. A few customers have noted issues with the key getting stuck, and some have expressed concerns about the color and size of the lock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 891 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Eufy smart knob

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy and manageable to use not to expensive and can be controlled by any device like a cellphone ipad or any smartphone

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    The best smart Lock you can buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart lock is better than any smart Lock that I bought. I recommend to get this one and any namebrand on this product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The Best of the Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lock, the fact that I can use my finger as a key, having a built-in sensor to tell the lock when to close automatically and having a rechargeable battery make it the best! 1000% recommended Thanks Best Buy for always bringing us quality products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big fan of the Eufy ecosystem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the full Eufy ecosystem and having no annual fees. So far i have the doorbell, lock, indoor and outdoor cameras and flood light. Everytning works seamlessly, the outdoor cameras are solar, and the ap is a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best of the Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought Eufy Smart Lock that made our life way easy n secure… its best of the best… Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great door lock option.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very convenient with finger print scanning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it is to use and how much time it saves me. I don’t have to worry about carrying keys anymore, definately recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best lock I have used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to install and easy to set up. I love the ease with which I can enter through the door with out having to get a key. And if someone needs in and I an not there I can just let them in through my app. I am thinking about getting another one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Decent Smart Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was pretty straight forward and easy. It installs well just watch out for where the actual lock goes into the frame. It can be fickle. I had to take a chisel to the inside of the slot before it would fully lock. The locking mechanism itself doesn't appear to be all that strong. Good features though overall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program and use. No more having to keep track of the kids keys and making sure they have them to get in the house after school.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great device for the one time cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased a few battery operated locks over the years and all but this one has caused me or a member of my family to get locked out. The Eufy products do not disappoint and the best thing is its a one time cost. No monthly fees needed with Eufy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE this LOCK.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost 2 years later and I LOVE this lock! So easy and 0 issues! I can let people in when I am not home. I can add users from anywhere. If you think you want one BUY it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up great quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing was so easy to put together it took me about 30 min and that’s cause I’m a bit ocd when it comes to straight lines and it being level the set up is great as well pretty straight forward and they have videos that are easily accessible if you do get stuck on something

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great door lock

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve ever made for my house. I can lock and unlock so quick and give others access so easily. Can even unlock while away from phone. Battery last a few months out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    eufy Smart Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eufy smart lock was easy and seamless to install with many great features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Totally recommend. Much better than some of the other more expensive brands

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can Get out without having to remember my keys. How amazing is that? I can Simply walk out and in simply with a code, fingerprint or my phone to open or close the door. I’m so enjoying this new technology in my life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart lock with emergency key

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is easy listed step by step. Be sure u charge the battery while u install the lock. Fingerprint scanner is just like the IPhone set up when they had the Touch ID unlock if not even smother. Has option for auto lock and app most importantly is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Excellent quality and reliability

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and reliability. I have been using it more than a year, and had no issues. Finger prints, mobile app and on person interaction is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great choice to start our system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product. Easy to install and setup. Works well with fingerprints or codes. Easy to set a temporary passcode for quests or services.

    I would recommend this to a friend