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Customer Ratings & Reviews

Your price for this item is $126.99
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The comparable value price is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 888 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Smart Lock Wi-Fi Replacement Deadbolt for its ease of use, long battery life, and straightforward installation. Many appreciate the quality, security features, and user-friendly app, as well as the convenience of the keypad and auto-lock function. However, some customers have reported issues with the fingerprint reader's reliability, and a few have experienced problems with the key getting stuck. Minor concerns were also raised regarding the color and size of the lock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 888 reviews
  • Rated 5 out of 5 stars

    Expensive, but great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I primarily used this for the fingerprint sensor, but having a touchpad is great for visitors. You'll need to replace your current lock unlike the August Smartlock system. I recommend getting a screwdriver and tape measure since you'll need to do measurements during the installation process.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this item has been very good for our normal use. We had visitors coming over for the weekend, and I was able to assign them a code to enter. It's very easy to use, and I beliebe I have only charged it twice since purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product so far. The material seems very sturdy but at the same time not bulky. Setup and installation was a breeze. Took no more that 20 minutes; 25 if you include the app set up. I'm really liking Eufy's smart security items so far!

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you. eufy

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easiest lock ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its actually really good, easy to install and easy to use. The app is super helpful too, it lets you know when someone is home and who it is and if you ever get locked out just use the app to unlock the door. Theres always the key if it comes to it. 10/10 I recommend getting it with built in WIFI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big fan of the Eufy ecosystem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the full Eufy ecosystem and having no annual fees. So far i have the doorbell, lock, indoor and outdoor cameras and flood light. Everytning works seamlessly, the outdoor cameras are solar, and the ap is a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE this LOCK.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost 2 years later and I LOVE this lock! So easy and 0 issues! I can let people in when I am not home. I can add users from anywhere. If you think you want one BUY it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great choice to start our system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product. Easy to install and setup. Works well with fingerprints or codes. Easy to set a temporary passcode for quests or services.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Door Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the lock. So many ways to open the door. It's so nice to not have to use a key to op the door. Plus, it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Excellent quality and reliability

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and reliability. I have been using it more than a year, and had no issues. Finger prints, mobile app and on person interaction is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best lock I have used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to install and easy to set up. I love the ease with which I can enter through the door with out having to get a key. And if someone needs in and I an not there I can just let them in through my app. I am thinking about getting another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect update for your house locks.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked these when I had them installed at my house. The remote access is perfect to let people in. The programmable codes with time slots is great for when people need access at certain times and the fingerprint was also awesome. I'll 100% get these again when I move into a new house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome lock! Easy straight forward instructions and installation. Highly rated by CR.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great device for the one time cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased a few battery operated locks over the years and all but this one has caused me or a member of my family to get locked out. The Eufy products do not disappoint and the best thing is its a one time cost. No monthly fees needed with Eufy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Was easy to set up as well. It works with Alexa and using the app on your phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got Best Buy to come and install it and it took less than 15 min. Looks really good. Super easy to use, especially when you have kids and old people at home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Decent Smart Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was pretty straight forward and easy. It installs well just watch out for where the actual lock goes into the frame. It can be fickle. I had to take a chisel to the inside of the slot before it would fully lock. The locking mechanism itself doesn't appear to be all that strong. Good features though overall.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Rechargable battery was the deal breaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im trying this brand for the first time, I decided for them because of the rechargeable battery option, I spend way to much money on batteries with my previous one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Door security

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, i can control any time in my phone, i can control who is use dor come in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can Get out without having to remember my keys. How amazing is that? I can Simply walk out and in simply with a code, fingerprint or my phone to open or close the door. I’m so enjoying this new technology in my life

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well made smart lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like finger read option. The only thing missing is auto unlock.. maybe feature versions will support it. Installation was easy and quick.

    I would recommend this to a friend