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Customer reviews

Rating 4.6 out of 5 stars with 891 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt for its ease of use, long battery life, and simple installation. Many appreciate the quality, security features, and user-friendly app, while some find the fingerprint reader inconsistent. A few customers have noted issues with the key getting stuck, and some have expressed concerns about the color and size of the lock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 891 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome lock! Easy straight forward instructions and installation. Highly rated by CR.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Way better than ring!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best lock I’ve used and I’ve used a few. 3 different options to unlock and the app will let you know when you need to charge it. Also, no monthly fee!

    I would recommend this to a friend
  • Cons mentioned:
    Auto lock

    Rated 4 out of 5 stars

    EUFY Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be a perfect 5 star rating if it would auto lock immediately after the door has closed like the August locks, and the biometric scanner needs an update as well but other than that its very convenient and i would definitely recommend this product

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint reader

    Rated 3 out of 5 stars

    Good lock, fingerprint recognition not reliable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fingerprint recognition didn't work well for my wife, failure rate about 50%, it keeps locking her up, and she has to use PIN to unlock. We re-taught her fingerprints many times. Somehow it works well on two of my right hand fingers, not the left thumb. It should equip with a motion sensor, while door is moving to close, the auto-close function should be briefly disabled. Otherwise deadbolt can pop out hitting the door frame when the door is closing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Great door lock unit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good door lock unit. It feels solid and not cheap. The finger print scanner is quick and easy to set up. I wish it had better integration w/ Google and IFTTT but I don’t know if that’s a Eufy issue or what. Otherwise, I’m satisfied w/ the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the smart lock. I love the convenience and ease of use. Being able to connect to your lock via Wi-Fi and lock it is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome smart lock for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome smart lock. I love that it has wifi and fingerprint capabilities. It is fairly simple to install. My only complaint is that it doesn't integrate with the rest of Eufy's security products i.e. cameras or security system.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Shocked by the options

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best smart lock I've owned. It's pricey but it speaks and the battery lasts. I hate charging things constantly. So here's hoping for close to a year of battery life. It was an easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Door security

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, i can control any time in my phone, i can control who is use dor come in.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is one of the best purchases I have made, a really good option, I never carry keys anymore, I can open people from wherever I am, I do not love this brand and everything it does is excellent quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Finger scanner that works great!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock works great. The setup is very easy and the finger scanner works like a charm. Pretty expensive but it is worth it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Finger print door lock

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This door lock was super simple to install and configure and it does what it says it does and for the price it’s highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyless lock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user Friendly. Very sleek look and easy to use. I love this product. I’m would definitely recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    lock

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this lock!! we had a sclange and was looking for another one but was sold out everywhere. so we decided to give this lock a chance and we’re happy that we did.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Another great Eufy product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I like knowing the door is locked and being able to lock it if I forgot!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Door lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect merchandise for family and friends specially for those that love electronics and upgrades for our homes!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Eufy fingerprint smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Eufy Fingerprint Smart Lock is the best lock I have ever used. It’s user friendly and easy to install. The look is very sophisticated. I have replaced my doorbell, lock and floodlight with the Eufy brand.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Eufy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and good quality! I will recommend this to my friends and family!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Eufy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice battery is too lasting I love it Everyone buying the one item is too good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best of Three!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a Schlage smart lock and an August smart lock, and this Eufy is by far my favorite of the three. It was easy to setup, works great with Alexa and we love the finger print recognition.

    I would recommend this to a friend