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Customer reviews

Rating 4.6 out of 5 stars with 891 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt for its ease of use, long battery life, and simple installation. Many appreciate the quality, security features, and user-friendly app, while some find the fingerprint reader inconsistent. A few customers have noted issues with the key getting stuck, and some have expressed concerns about the color and size of the lock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 891 reviews
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing device. Very solid, good looking on your door and works perfectly. If you have it with Wi-Fi support you will love it even more.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      It's wonderful to know you've had such a great experience with this item. We are excited to be able to produce products worth talking about, and your story gives us the motivation we need to be better today than we were yesterday.

      Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you. eufy

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Easy like Sunday morning!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, good instructions and a solid build quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    RN

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this smart lock. Easy to install and easy to operate.. definitely recommended..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Door lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about three weeks and so far it has been perfect. Easy to install and connect to household systems. It is expensive, but at this point I am happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock. Easy to install and set up.happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazing. Super easy to install and to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Smart Deadbolt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this smart deadbolt to my front door after moving into my new home. Love the automated convenience and being able to give access to other family members

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Door Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought another lock and we did not like it. We returned that and purchased this one and it is perfect for our home!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Deadbolt replacement kit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to replace my broken deadbolt… and it’s very easy to replace and fix…

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Rmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and works great and bought a home base and will expand on more eufy products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Love the auto lock feature! Perfect for my moronic father-in-law that doesn’t seem to know how to lock the door. Thanks!

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      It's wonderful to know you've had such a great experience with this item. We are excited to be able to produce products worth talking about, and your story gives us the motivation we need to be better today than we were yesterday.

      Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you. eufy

  • Cons mentioned:
    Auto lock

    Rated 3 out of 5 stars

    Great lock; some bugs.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it doesn’t sync well with the app. It doesn’t auto lock; and shows an inaccurate status in the app even after being calibrated multiple times. I hope it is a software issue that will be fixed with the next update. Otherwise the lock is solid and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Really good lock, but had to be replaced 1yr later

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functions and battery would last about 3+ months after realizing the "autolock" function is a battery drain. Unfortunately, I'm currently getting it replaced with the same model since it glitched about 1 year into owning it. I have to say the EUFY tech support has been very helpful. I got the GEEK squad protection to extend this warranty, and will be giving it another year, since we really appreciate the convenience and remote ability of unlocking for our family/friends visiting.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    No comment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever good quality.I’m about to purchase another one for my in-law

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to install. Somehow wish it had a peek hole or something.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Technology is awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the install and set up was easy. Once the lock is on, the fingerprint works great. App allows tracking of who opens the door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works excellent, very easy to install!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keyless lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product runs perfect after setup. Setup was very easy. I would recommend this product to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase. We have ordered 3 and such an easy install. The new one has shorter keys which is an improvement from the first one. Also they do lose internet at times so will not let you unlock if away. Not sure if the newer one experiences this. Just have to reinstall the older one which can be aggravating since you have to do the fingerprint input again for the contacts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sturdy lock.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy lock. Was really easy to set up and the fingerprint works really fast as well. I'm a runner so being able to run without taking any keys is very cool. I could lock and unlock the door with my fingerprint.

    I would recommend this to a friend