Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $126.99
Clearance
The comparable value price is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 888 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Smart Lock Wi-Fi Replacement Deadbolt for its ease of use, long battery life, and straightforward installation. Many appreciate the quality, security features, and user-friendly app, as well as the convenience of the keypad and auto-lock function. However, some customers have reported issues with the fingerprint reader's reliability, and a few have experienced problems with the key getting stuck. Minor concerns were also raised regarding the color and size of the lock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 888 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Eufy doorknobs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far product is working great and easy to use. I am hoping it lasts a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome device

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, only downside is that it does not allow you to schedule a start and end date with specific times. i.e: Maybe i want my guest to be able to check in at 3pm but then have unlimited access until 11am on checkout day. Currently this is not possible. If it was possible, I would use this device at other properties. But with that being the only blemish, please know this device is amazing for everything else!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install, super easy to use. Nice to have alexa let me know if I forget to lock.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with a 12-month warranty, and anytime you need help just let us know.
      Email: support@eufylife.com
      Phone number: +1 (800) 988 7973 eufy

  • Rated 5 out of 5 stars

    Great door lock

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving everything about this product I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Wi-Fi door lock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock! Replaces an August. Grandkids live 5 houses down and can easily use the keypad. Love that Eufy DOES NOT COLLECT INFO & SELL IT, like many other smart home companies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Lock Replacement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set-up, works exactly as expected. I love that I can set-up codes for separate people and works great in case of emergencies to be able to unlock and lock remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the camera is my favorite part wbout having this livk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, love the integrated app that allows you to set lock schedules incase you forget. Would def recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ehh

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working very good in the beginning but then it stopped sensing my fingerprint when I would try to unlock the door. I updated the firmware and changed it to auto lock and it works better

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint reader

    Rated 3 out of 5 stars

    Faulty keypad/finger scanner and deadbolt latch

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this lock, combined with the camera, but this thing tells me almost every night that the deadbolt can’t lock all the way, but it’s already locked. It does the same thing, even if I leave it unlocked. Also, it seems like it takes way too long for it to realize that my finger is on the fingerprint scanner. I have to remove my finger several times and reapply it for it to know I’m there. The phone lock/unlock work flawlessly though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fingerprint stopped working after a month

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fingerprint stopped working after a month. Love this keypad! It’s overall great except the fingerprint option completely stopped working a little over a month of having it. Not returnable anymore, called eufy and they will send me a new one but I have to send back broken one first. And I can’t have no door lock. So have to buy a lock then return this and then get the new one! Ridiculous.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Lock

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install when replacing my deadbolt lock! Such ease and can have multiple codes! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy So Far…

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this lock to upgrade my front door. My girls are older so they come & go as they please. It’s really convenient to have phone access to lock & unlock as well as set up multiple accounts for codes & fingerprints. The pin pad is pretty sensitive but overall I am happy so far. Only used it for a month.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, fast installation and works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome door lock

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smart door lock I ever own! It’s very easy to install and easy to use!! Also it has a lot of futures and unlock and lock the the door of one finger of touch!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Installation

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully designed, easy to follow installation instructions. I have no major problems with the smart lock at all.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Dufy smart lock wifi is the best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dufy smart lock wifi system, is easy to install and very say to use. It takes the battery 3 hours to charge initially and it takes like 15 minutes to put the lock on the door. I like that you can open the Dufy smart lock with your fingerprint, also with a code, key, app & with google. I will recommend it to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Overall happy

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life for how many people use it daily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keyless entry system

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new keyless entry system. Looks really nice and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for keyless entry, I love the fingerprint scanner. Works great remotely. Super easy step by step instructions and relatively easy to program it.

    I would recommend this to a friend