Customer Ratings & Reviews
- Model:
- T8520J11
- SKU:
- 6425484
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Smart Lock Wi-Fi Replacement Deadbolt for its ease of use, long battery life, and straightforward installation. Many appreciate the quality, security features, and user-friendly app, as well as the convenience of the keypad and auto-lock function. However, some customers have reported issues with the fingerprint reader's reliability, and a few have experienced problems with the key getting stuck. Minor concerns were also raised regarding the color and size of the lock.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Like the features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Seems to work well. Good features. I Like the fingerprint option and the operation by cell phone.
I would recommend this to a friend - Pros mentioned:Ease of use
Great !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the idea that I don't need to use the keys to open the house, I use the phone to open it without getting up from the couch.
I would recommend this to a friend - Pros mentioned:Battery life
Well worth the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this a few months ago, battery still at over 75%. This has worked flawlessly for our family of 4...I cannot imagine carrying keys anymore!
I would recommend this to a friend - Pros mentioned:Installation
Best smart lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy install and setup. Great integration w/ Google Assistant/Google home. Quiet operation. Will be replacing my Schlage with this.
I would recommend this to a friend - Pros mentioned:Ease of use
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I agree it can be difficult to turn the lock from the inside but other than that it works perfectly!
I would recommend this to a friend Lock time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this lock a lot the reason i give it 4 stars is because when you set the timer on how long you want it unlocked for if you set it for 1 second it it’s too fast, then 30 seconds take like 2 minutes and the one minute is about the same also it doesn’t have a sensor to detect if the door is locked and if you lock it manually it says “door failed to lock” but it’s already locked.
I would recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not fully satisfied with this item.
We really appreciate your feedback to make this item better. I can hear that this feature is very important to you, rest assured that I have passed your feedback to our product team and they will consider it. I much appreciated your valuable feedback. You know, design a product like a journey, we always upgrade our product per client's voice and preference. We never stop making progress so as to keep up with our clients' expectations and trust.
If you have any concerns, please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:Ease of use
Eufy Smart Lock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. I like the app functions and notifications. Very easy to use and add users. I like it better than the Schlage I had before.
I would recommend this to a friend - Pros mentioned:Installation
Smart lock
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a first time l smart lock owner. Installed and programmed quickly. Love having this so I don't use the garage door evey time
I would recommend this to a friend Smart Door Lock Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Upgrade to my previous door lock system. You can’t go wrong with this one. It auto locks behind you.
I would recommend this to a friend- Pros mentioned:Ease of use
Love the ease of use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the easy use makes walking in the door so easy. I don’t have to fumble around with keys I just use my finger. Simple and easy!
I would recommend this to a friend - Cons mentioned:Size
Good value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pretty great if we’re being honest. It is rather large and clunky compared to other smart locks but it does the trick and pairs with HomeKit.
I would recommend this to a friend - Pros mentioned:Ease of use
Best smart lock out there! Definitely recommend!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Looks really sleek and very high quality materials. So many ways to unlock and very easy.
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you.
- Pros mentioned:Ease of use
Good door lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the door locked. It was a great think that I bought.
I would recommend this to a friend Great lock, software can be improved.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got 3 of these. Love these locks however there are few things that bug me, mostly software related. 1. Missing HomeKit compatibility 2. App is a bit clunky. Wish they’re was more seamless integration for multiple locks of per location. Doing fingerprint on multiple locks and setting multiple pins is not convenient. Could be streamlined. 3. Goes offline a lot, noticed that of don’t use specific door for extended period of time lock stops reporting to the app. Overall those are just annoyances related to software. Lock is great, and would definitely buy more if I had more doors :)
I would recommend this to a friend- Pros mentioned:Ease of use
Great product and ease of use. Easy to install.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how easy it was to install it and its also very durable.
I would recommend this to a friend - Pros mentioned:Ease of use
Best lock!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beat lock ive had. Works great and havent had any issues
I would recommend this to a friend Great lock, works as it should.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great lock, works as it should. The lock has many ways to operate: coded entry, remote access, fingerprint scanner, and key backup which is a must for me when purchasing a smart lock (even if I never use it). If this lock has a proximity unlock feature I do not have that enabled, but the fingerprint scanner is just as easy in my opinion. Overall very happy with my purchase, it was less expensive than what I was replacing and I like the features and look of this lock much better
I would recommend this to a friend- Pros mentioned:Installation
Easy to install and program.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Works well in the application I'm using it for. Being able to add more than one administrator would be on my wish list
I would recommend this to a friend - Pros mentioned:Ease of use
One of the best.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great door lock, easy to install and add to wi-fi.
I would recommend this to a friend - Pros mentioned:Installation
Excellent Smart Lock
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The smart lock works flawlessly. We love it. Total tech install was great as well. We purchased another one for our back door.
I would recommend this to a friend