Customer Ratings & Reviews

Very reliable and secure, with multiple access options. Love the fingerprint option, and especially the built-in wifi connection.

very easy to operate, also the connection to the house network was very quick

Easy to install no need to drill door i like all the features especially the fingerprint.

Great security deadbolt lock system. Wonderful design and operation and flexible to many applications within the app settings.

This smart lock was a perfect fit for my door and it’s use is easy to master.

These things rock. Nice not having to mess with keys any time I come and go.

The TL;DR opinion of this lock – it’s amazing. From build quality, ease of use and features, you cannot go wrong here and I highly recommend it! Opening the box you notice right away the quality of the lock, as well as the care that went in to the packaging. Everything sits nicely in custom dense foam padding. The lock and indoor mechanism are heavy and built solidly. All the pieces/boxes contained inside are labeled with their step in the process, which is awesome when laying out the pieces in order when installing. Installing the lock took under 10 mins. You simply remove your existing deadbolt and follow the smart lock installation steps in order, and they are so simple that there is no worry that you need to be technically proficient or handy around the house. As long as you have a Philips head screwdriver, you can get this installed right, the first time. The instructions are clear to follow and outline everything in detail. When you download the Eufy Security app, which you’ll need to setup the lock when finished, you can even watch step by step instructions with nice full size images. The lock comes pre-built out of the box to support different latch and crossbore dimensions, so that depending on whether your latch is backset, or your crossbore has smaller radius, etc. the lock will fit the first time. And even if you don’t know what either of those are, don’t worry, you don’t need to, the installation process steps and images let you line everything up right and make sure the lock is in the best position. You will need to the Eufy Security app to finish setting the lock up and using all the advanced features if offers. I use Eufy security cameras so I already have the app installed. Paring the lock to my account is as easy as scanning the included QR code on the backside of indoor assembly. Once you do that, you’re good to go. The lock is very sturdy, all metal drill-proof construction. It has BHMA Grade 2 Security Certification and is IP65 weather rated. What that means is the lock will continue to work for 50 years under average use, and remain weatherproof from rain, snow, wind etc. It has a 10K mAh battery which Eufy says should last for a year on a single charge. My assumption is that is with very little use, so I’ll be happy to get 6 months out of this on my front door. The battery is easily removed to charge, and it also has an emergency lock up charging port at the bottom of it, so if you should happen to be locked out due to a dead battery and not have one of the physical keys they supply to open the lock that way, you can plug in a charger and juice up the lock enough to let you gain access via fingerprint sensor or keypad. The features this lock has is where I’m most impressed. Here is my rundown of the best this lock has to offer and the features that I use every day: --Wi-Fi Connection – lock, unlock or configure your lock from anywhere --Fingerprint scanner – very large scanner means no missed or false touch scans, it’s super-fast and Eufy says it even has an AI chip inside that improves the scanning process over time the more you use it --Keypad allows for 4-8 digit pin number access, and you can even assign temporary pin numbers for guests or scramble the pin codes by entering random numbers before or after your code if you feel your privacy is not 100% --Wrong Try protection – enable and configure how many times a person can try to unlock with their fingerprint or pin before the lock goes into a shutdown period, which you determine the length of the shutdown period --Lock Sounds – set the volume of the audible tone when the lock is locked or unlocked, or turn the sounds off all together --Notifications – get a notice whenever the lock is unlocked or locked and how (manually, by finger, by pin, etc.) --Auto Lock – probably my favorite feature, set the lock to lock itself when the door senses it’s closed. You can set this from 1s to 3m and leave it on all the time or schedule when the lock should auto lock --Alexa and Google Assistance compatible for voice commands to lock and unlock the door --Manage Access for the whole family and then some – store all your family members on your Eufy account in the app with fingerprints, pins and also allow for access to other Eufy members when needed If you have made it this far in the review, thanks for reading. I’m am thoroughly impressed with this locks construction and features, and I have loved using it and the piece of mind it gives me that I never knew I needed before. The ease of use is something my wife and kids enjoy, and knowing that the lock itself is far superior to my old standard deadbolt, I highly recommend this smart lock from Eufy, I’m loving mine!!!

We love it easy to setup up we love finger print access Good quality, it’s fantastic

We wanted a lock that we can use due to me never having my keys and I can control it without walking to the door (Alexa). The exceeded my expectations and it’s solid, I’d buy another if I used the back door as much as the front. A Great recommendation to anyone skeptical, search no further!!

Yes I love this security lock . Would buy again for my kids house.

Works great. Easy to install. Features are a big plus for my family. Does everything as advertised. Would highly recommend.

This lock was very easy to install and operate. It has great customizable features. I've seen no downsides to it yet.

Awesome door lock that is really easy to use. Plus it has an app.

Great quality i would like to recommend to friends

This lock is silky smooth, quiet and it makes your door look good too.

I love it, fingerprint scanner is super quick, really easy to set up and work too!

Great purchase! Works as advertised and makes life easier not havinh to worry about losing or forgetting keys.

I love this lock. Easy to install and works great. I did have an issue with the auto lock feature in which I would keep getting errors when trying to auto lock. That problem was fixed with a software update. My only issue is with the battery. Eufy claims the battery will last a year on a charge. I only get around 2 months before I have to charge it. It's slightly annoying to have to charge every 2 months but maybe this is an issue they can resolve also. Other than that its a great lock.

Easy install, 100% satisfaction with app and the product

The original one we purchased started experiencing an issue where when you manually went to lock it, it felt like the lock wanted to catch on "something." Eufy support was great, the issue eventually turned out to be software related which when updated, fixed the problem. Besides that, it has worked flawlessly...