Customer Ratings & Reviews
- Model:
- T8520J11
- |
- SKU:
- 6425484
Customer reviews
Rating 4.6 out of 5 stars with 891 reviews
(891 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt for its ease of use, long battery life, and simple installation. Many appreciate the quality, security features, and user-friendly app, while some find the fingerprint reader inconsistent. A few customers have noted issues with the key getting stuck, and some have expressed concerns about the color and size of the lock.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best Investment
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mother moved in with onset Dementia so it is a GREAT investment! She uses both her finger & passcode! Works well with the app. Absolutely no issues!
I would recommend this to a friendRated 5 out of 5 stars
Better then Schlage and yale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and easy to install! Love the all black color and fingerprint is a game changer! Great value as well, don’t like that you have to punch your code back in to lock the door unless I am kidding something but locking with finger is great! My guests just have to worry about that.
I would recommend this to a friendRated 5 out of 5 stars
Eufy smart ock with finger print
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like it its great lock with all the activity on the app letting u knw when & who unlocking the door ect.. its nice only have to calibrated the lock sometimes thats it
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with a 12-month warranty, and anytime you need help just let us know.
Email: support@eufylife.com
Phone number: +1 (800) 988 7973
Rated 4 out of 5 stars
Good not great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little clunky, often says lock not closed right when it is, but hasn't effected the performance. Sometimes you have to enter code more than once and locking it from the outside is confusing.
I would recommend this to a friendRated 5 out of 5 stars
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was easy to install and works! The fingerprint reader works great. I didn’t know until after purchasing that the lock comes with its own set of keys. They give 4 or 5 which is great but now I have two sets of keys for my house.
I would recommend this to a friend- Cons mentioned:Fingerprint reader
Rated 3 out of 5 stars
Looks beautiful and that's just it.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It never unlock on the first fingerprint scan, always have to scan multiple times before it works. Battery died after 5 months and a week with and average of 2 unlocks per 3.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Best door lock made
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best door lock. Tried a Yale and it was bad. This lock doesn’t drop network. Has options for opening door and works great
I would recommend this to a friendRated 4 out of 5 stars
Good lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good lock and it does what its supposed to but sometimes if you try to open the door before its unlocked it will fail or at least it does om my door outside of that happy with purchase
I would recommend this to a friendRated 5 out of 5 stars
I love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No more key need it, I love the fact that I can unlock from my phone and I receive notifications every time someone unlock and lock the door
I would recommend this to a friendRated 5 out of 5 stars
Awesome lock
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome smart lock. It had some bugs at first but they worked those out in firmware updates. Battery doesn't seem to last quite as long as advertised but it comes out really easy so its not a huge deal. Everything works as it should for me.
I would recommend this to a friendRated 5 out of 5 stars
Easy to install, it works great with Alexa.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like an external port for a battery charger or AC adapter
I would recommend this to a friendRated 5 out of 5 stars
Fantastic Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this lock. Bought this to replace an original lock and I couldn't be happier with it. The app features are fantastic and this product is a true winner.
I would recommend this to a friendRated 4 out of 5 stars
Pretty Solid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, just had trouble with the install. I have a manufactured home those doors are a little different from regular houses. I had to do some trimming and cutting so it was not a quick install for me. Otherwise product is pretty solid.
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Excellent Smart Lock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy install to the door, connects to the internet and very user friendly app. Would recommend 100%
I would recommend this to a friend Rated 5 out of 5 stars
Happy consumer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing lock, very easy to set up and use right away! Love the finger print option and very convenient! Love how you can add people and get notifications on your phone so you know who is entering and exiting at all times
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent lock, install and set up was easy, each user can have multiple fingers scanned, users and setting fingerprint scans was very easy.
This review is from eufy Security - Smart Lock Wi-Fi Replacement Deadbolt with App/Touch Screen/Electronic Guest Key Access - Satin Nickel
I would recommend this to a friend Rated 5 out of 5 stars
Best lock ever bought
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing just works as expected. Much better than other locks in the market. Love how it integrates with other Eufy cameras.
I would recommend this to a friend- Cons mentioned:Auto lock
Rated 1 out of 5 stars
If it was a bit heavier it would be a good anchor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this deadbolt, but will probably be replacing it with something I can actually use. It worked just fine for the first couple of months but now, for the past three weeks or so, about 70% of the time when I try to unlock the door I hear "The deadbolt could not unlock," or something similar. The deadbolt is not sticking, and slides as smooth as butter when I lock/unlock it manually. The battery is fully charged and I tried recalibrating it -- three times. To me, the point of having a lock like this is convenience. This is anything BUT convenient. It normally takes me three times as long to get in the door as it did when I just had a key deadbolt. To compound the problem, I have to disable the Eufy deadbolt when I went out of town so my dog-sitter could get into the house using the key in the doorknob. (I didn't have time to hook up with her ahead of time to give her a Eufy emergency key and to show her how to use it -- especially since getting that magnetic disk to move to the side is anything but easy.) I have several Eufy products and have, in generaly, been pretty happy with them -- two robotic vacuums, smart plugs, smart bulbs, etc... But I may have to re-evaluate that; I am thoroughly disgusted with this useless deadbolt. Oh -- and to add insult to injury, the battery doesn't last even close to the amount of time they advertise; mine ran out after about 3 1/2 months, and there are only two of us here so we probably don't even use it the standard 10 locks/unlocks each day.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Please try to restart the lock to see if it helps.
If you have any further questions, please feel free to contact us via support@eufylife.com or call us at +1 (800) 988 7973.
Rated 5 out of 5 stars
Eufy security door lock
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to add to your Eufy ecosystem Provides for easy ways to open and exit your home. Fingerprint scanning, numeric code, entering, mobile app, and traditional key.
I would recommend this to a friendRated 5 out of 5 stars
The best door lock
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very very good,I think it is the best door lock, convenient and fast.
No, I would not recommend this to a friend







