Customer Ratings & Reviews
- Model:
- T8520J11
- |
- SKU:
- 6425484
Customer reviews
Rating 4.6 out of 5 stars with 891 reviews
(891 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt for its ease of use, long battery life, and simple installation. Many appreciate the quality, security features, and user-friendly app, while some find the fingerprint reader inconsistent. A few customers have noted issues with the key getting stuck, and some have expressed concerns about the color and size of the lock.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Buy buy buy now!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Locks by it’s self every minute after being unlocked, and the finger print scanner never gives me a problem no matter how sweaty or wet my hands are
I would recommend this to a friendRated 5 out of 5 stars
Eufy smart lock
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had it for our new home. The self lock feature is definitely nice to have. Slick design
I would recommend this to a friendRated 5 out of 5 stars
Best Smart Lock on the Market
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this thing 10 stars if possible.. No exaggeration! It's easily the best looking and best functional smart door lock on the market... It's durable... The only thing it's missing is having different colors to purchase..
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great, once in a while you need to double check if it’s look or not because when you unlock from inside, sometimes it doesn’t know it unlocked…
I would recommend this to a friendRated 5 out of 5 stars
Ease of use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kids amd the whole family love this kids dont need to worry about losing thier key just thumb print and thier in never locked out always reliable
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Locked up tight
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had to replace my old coded door lock due to problems with it locking. I had never heard of eufy before this product and let me say i ammso happy I decided tomgo with them. This door lock was so easy tominstall with all the parts labeled in steps and was even easier to connect to my home internet. I think the best part is thenrubber seal that is protecting my door from any unwanted damage from the lock.
This review is from eufy Security - Smart Lock Wi-Fi Replacement Deadbolt with App/Touch Screen/Electronic Guest Key Access - Satin Nickel
I would recommend this to a friend Rated 5 out of 5 stars
My idea
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy buy, and the app works perfect! The brand and product is perfect
I would recommend this to a friendRated 5 out of 5 stars
Multi-entry SMART Lock!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! This Smart Lock has multiple ways for opening a door. Fingerprint, keycode, through the app, and most importantly for me, an actual physical key. So, no matter the scenario, I will be able to enter my home.
I would recommend this to a friendRated 3 out of 5 stars
Eufy smart lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought three for my house and a family member bought two for his home. I love smart locks overall and thought these were the best but found they dont work well if you fingers are sweaty or if it is raining outside. Also, the lock goes out after about 1.5-2 years if it is heavily used. This happened to both houses. I am debating on not replacing with the same brand.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 5 out of 5 stars
Best AI security system love it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best look system system Eufy is a advance AI technology I keep adding eufy security system in my home.
I would recommend this to a friendRated 3 out of 5 stars
Scheduled lock doesn’t work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The smart lock works great except for a scheduled access and eufy can’t seem to fix it. Unfortunately, I didn’t check that until after my Best Buy return period. I wanted to schedule someone to only be able to unlock the door on Wednesday’s. It will not unlock at all for her. If I take off the schedule it will unlock for her. After about a month of back and forth with eufy the said it should work with the last update. No such luck!
No, I would not recommend this to a friendRated 5 out of 5 stars
Great addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Can set up for multiple users through the app and you’ll get a notification on your phone with who opened or closed the door. Connects directly using wifi, easy step by step instructions through the app and even has a video showing how to install. You can unlock/unlock using your fingerprints. Also comes with a proprietary key in case you like traditional key style. Highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Amar lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smart lock its so convenient for people that like to carry a lot of stuff in our hands and can’t find the keys on our purse.
I would recommend this to a friendRated 5 out of 5 stars
Great smart lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart lock fully intergrates with Eufy system. Individual access codes what more can be said.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. I wanted a good smart lock and this good. Especially, if you want to have eufy smart home products.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well love the automation in love the fact, the different family members can set up their own code and fingerprint and you can get notified who enters!
I would recommend this to a friendRated 4 out of 5 stars
Great smart lock
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and reliably. Fingerprint sensor very quick. Only gripe is the batter life (6-8 weeks) although it is easy to recharge.
I would recommend this to a friendRated 5 out of 5 stars
SET IT AND FORGET IT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent...this is a Lock for many occasions if not every. I hope Eufy keep on their big boy pants and keep future proof with the growing technology. Superb lock for office, home and businesses
I would recommend this to a friendRated 5 out of 5 stars
Excellent, I love it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great door lock that works on Wi-Fi or Bluetooth without requiring a paid subscription. It also comes with the ability to use a physical key and a passcode, they both work excellent. My favorite feature is the fingerprint sensor to unlock the door. I had trouble installing it myself, but it's because my home is more old-fashioned and had an older door, but a quick cut and sanding allowed the wire to not be pinched. Really happy with the purchase.
This review is from eufy Security - Smart Lock Wi-Fi Replacement Deadbolt with App/Touch Screen/Electronic Guest Key Access - Satin Nickel
I would recommend this to a friendRated 4 out of 5 stars
No keys needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ease of not having to carry a key anymore. Keys to come with this but are not necessary. I use the biometric fingerprint scanner to open the door. Love it! There is a glitch with the chime so they really have to get that figured out.
I would recommend this to a friend







