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Customer reviews

Rating 4.6 out of 5 stars with 891 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt for its ease of use, long battery life, and simple installation. Many appreciate the quality, security features, and user-friendly app, while some find the fingerprint reader inconsistent. A few customers have noted issues with the key getting stuck, and some have expressed concerns about the color and size of the lock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 891 reviews
  • Rated 4 out of 5 stars

    Smart Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart, sturdy lock. Unfortunately, could not integrate with our security system that requires a z-wave technology lock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart lock.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best smart lock on the market. It gives you several options from fingerprint, passcode, keys and swipe unlock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this. Such a game changer. The finger print scanner makes using the lock so quick. I barely use the number pad. The fingerprint is a great option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart lock works very well it was a best investment that I purchased the device and I will recommend it to anyone and everyone that asked me where I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of features for a smart lock, fingerprint used for family members and pin pad as well for some guest or friends to get in the house. While you are far from home and easily manage with app as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product !! All eufy product are amazing !! Recommended 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great. I received a defective battery in first shipping. It was dead after 4 months of usage. Eufy sent out to me a new battery and it works good. No issues in any season.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design. Easy to set up. Works as I expected. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, makes my family feel safe and secure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Smat Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect looking and working lock. I have this functioning in conjunction with my hard wired Eufy doorbell camera. I can lock and unlock this unit from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    This started my love of all things Eufy...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this lock and just about every other item Eufy has released. This was my first Eufy purchase, and we were so pleased with it (and their intuitive app) that we've since added many Eufy products to our home. The battery tends to last for 4-6 months, and the WiFi signal is excellent, even when it's far away from the modem/router. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric lock system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and your able to use the app anywhere you go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart lock on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smart lock on the market. We have 9!! No problems. No more keys. Also if you have the door camera even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like it’s supposed to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and set up. It’s nice to set codes for individual people so you can monitor who is coming in and out. You can also set temp codes for people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but relieves stress.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these things. I have them on my easy-access doors. Unlocking with your fingerprint is really cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you’re in the market. Get it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock. Not a single issue. Touch screen functionality awesome. Been using for sometime. Yet to know how long batter last. I previously had yale lock z wave but this much better lock.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint reader

    Rated 3 out of 5 stars

    Many function but sometimes not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many way to unlock the door, finger, code, phone and key. It seems durable but only drawback is the finger. Sometimes it doesn't recognize it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my AirBnB rental. Easily change codes, access remotely, and full log of entry and exits.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with a 12-month warranty, and anytime you need help just let us know.
      Email: support@eufylife.com
      Phone number: +1 (800) 988 7973 eufy

  • Rated 5 out of 5 stars

    Door lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the finger print entry so easy entry. Thinking of buying one for my back door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because unfortunately my child keeps loosing the house keys. I love that it has different options on unlocking the door and that I can open from anywhere.

    I would recommend this to a friend