Customer Ratings & Reviews

good helper for life. make a smart home thats content very good

Excellent lock. I like that you can easily open the lock with your finger print.

Great item Easy to use Very happy with item, recommendation is 10/10

I am super impressed with this lock and the amount of features it has. It was easy to install. The installation took 15 mins and the lock was ready to be used. Installation instructions were clear to follow. I have never been so satisfied with the ease of installation of any of the smart device. If you can hang curtains, you can install this. They thought of every possible installation scenario and included hardware for any eventuality. So kudos to the manufacturers. Removing the old lock and handles allowed me to measure and see no modifications at all were needed in my case. All the pieces look very well made and packaged neatly inside the box. It comes with 5 physical keys. The feature that I like the best of this lock is the fingerprint reader, it provides the quickest way to lock/unlock my door without having to carry any keys. Fingerprint reader is quick and very responsive and accurate. It's great, no keys, my wife has a number of fingers programmed and is a life saver when you have groceries or laundry and you don't have discretion on what finger to present to the lock. You are going to love the un-boxing experience of this lock. It is beautifully packaged with everything you need. The first thing that strikes you is how heavy and well built the lock is and how smoothly it operates. It has all the templates you need if you need to drill a new bore. Once you download the app, it's so easy to program. I love that there are so many ways to use it: Actual keys, a number code, through the app with Bluetooth and wifi if you have a smart device, using Google home/Alexa app or fingerprints. You can assign codes to trusted users (permanent codes) or guest users (temporary codes). You can allow guests to access your home by sending them a one-time specific access code by text, (which will be different for each guest). You can determine the amount of time that code will be good for; and you have the full ability to delete any code at any time you choose to deny access to any person, throughout Eufy mobile app, you can monitor who is coming in and out of your home, with the timestamp, and how they accessed your lock, (mobile, manually, touchscreen, or by fingerprint). It comes with a rechargeable 10,000 mah battery that can last up to 12 months. This is very impressive as you don't have to worry about replacing batteries every 6 months or so. My previous smart lock was literally a battery eater. No matter you use the lock or not, the 4 AA batteries depleted so fast and I had to replace them about every 6 months. Most of the time, the lock would not work at all. It was a smart lock but I never had the courage to leave my house without the physical keys because I had the fear that the app won't work and I would be locked outside of my own house. What's the point of having a smart lock then. But luckily, I've found this awesome Eufy smartlock which has been a blessing and is yet to disappoint us. Make sure you charge the battery before installing. Another awesome feature of this lock is the micro usb slot which is at the bottom. It lets you plug in the cable using a powerbank and use the lock in case the battery runs out. How thoughtful is that? The physical keys exist for emergencies and should not be used as a regular means of opening the locks. The company says this, our locksmith said this, and they definitely feel flimsy. The keypad stays asleep (and dark) until you need to use it, then it wakes up. You type in your code and press the enter key. The biometric reader wakes up very quickly, and when it gets it right on the first try, it is amazingly fast. Bluetooth is another method of locking/unlocking. You use your phone's bluetooth for this operation but honestly, you would hardly use it. Another method for locking/unlocking is via google home or amazon alexa app. It can be lock using them with a simple command but to unlock it, you have to a have a pin set up. Overall, I'm very much satisfied with this lock and would definitely recommend it.

Nice and functional for people doesn’t like carrying too many keys like me.

Works very well, solid and rigid. Multiple fingerprint and pin support

Got this in a deal, perfectly fits to door, stylish look. i definitly recommend this product

Ok !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great product. It is my favorite door lock. I love it.

I like it, I love it, I want some more OF it. 50 characters min yet?

Very easy to install. Fingerprint id works great. No need to take keys with me when going for a walk now.

This product works. I have had it for a few months now and had no issues. The battery issue i see in other reviews I don't have took it out the box and plugged it haven't charged it ever and i still have three bars. the fingerprint sensor works and improves with use AI learning. overall thumbs up

Useful product but software requires work. The autolock feature turns off on its own.

I love this lock it looks good work like a charm I really like using the finger print

Easy to use for my teens and was great for the first year. However, even after purchasing a replacement battery, it won’t power on. Based on the purchase price, I had hoped it would last for more than a year.

This is a good lock if you have little one, just a finger print

Best security lock we have ever had so Nice and sleek easy to use

Very useful especially when family members forgets the house key.

This is a fantastic lock and in nickel looks gorgeous. It’s heavy duty and is very intuitive. My gripe as always with Eufy is the lack of 3rd party integration but otherwise they build quality products with practical features

This is good item that you need to buy to install at house.