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Customer reviews

Rating 4.6 out of 5 stars with 891 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt for its ease of use, long battery life, and simple installation. Many appreciate the quality, security features, and user-friendly app, while some find the fingerprint reader inconsistent. A few customers have noted issues with the key getting stuck, and some have expressed concerns about the color and size of the lock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 891 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look works as described. No issues with connevting or fingerprint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy keypad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome!! Easy install and everything:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great door lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fingerprint and autolock features. Works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finger touch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item Easy to use Very happy with item, recommendation is 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this in a deal, perfectly fits to door, stylish look. i definitly recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Fingerprint id works great. No need to take keys with me when going for a walk now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and functional for people doesn’t like carrying too many keys like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, solid and rigid. Multiple fingerprint and pin support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, I love it, I want some more OF it. 50 characters min yet?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works. I have had it for a few months now and had no issues. The battery issue i see in other reviews I don't have took it out the box and plugged it haven't charged it ever and i still have three bars. the fingerprint sensor works and improves with use AI learning. overall thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart door lock

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lock it looks good work like a charm I really like using the finger print

    I would recommend this to a friend
  • Cons mentioned:
    Auto lock

    Rated 2 out of 5 stars

    Works when it wants to.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy a different brand, this one isn't really worth the headache. Makes a grinding noise, turning the deadbolt from inside isn't smooth and the mechanism gets caught. Constant DOOR FAILED TO UNLOCK errors. Lousy one year warranty that just expired.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you so much for sharing your experience. We're really sorry you've encountered this issue!

      Normally, a little twist in the opposite direction will restore the lock and you can continue to open and lock it. Could you please have a try?

      If those don't help, please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! eufy

  • Rated 4 out of 5 stars

    Useful product but software requires work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful product but software requires work. The autolock feature turns off on its own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security door lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best security lock we have ever had so Nice and sleek easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good lock if you have little one, just a finger print

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful especially when family members forgets the house key.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible smart lock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic lock and in nickel looks gorgeous. It’s heavy duty and is very intuitive. My gripe as always with Eufy is the lack of 3rd party integration but otherwise they build quality products with practical features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great. No problems. Love the fingerprint scanner to open the door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Love this product, will definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Access, fingerprint convenience, high quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent features. Stylish. Multiple ways to access. Fingerprint access a real convenience.

    I would recommend this to a friend