Customer Ratings & Reviews

The installation process is straight forward. For those who are new, there's a video wizard to watch to help guide you thru the process. Pro tip: before tightening the 2 long screws, make sure you adjust the orientation so it's perfectly square with the door. Otherwise, it'll be crooked and you'll have to redo this step again. The user interface is simple and not busy. The battery life is great. I did buy another battery in order to quickly swap out. There's also a concealed keyhole in the event the battery dies so you don't get locked out.

like: 1 - does everything claimed 2 - easy install (mounting, connectivity and account setup) 3 - feels substantial and looks good 4 - long lasting rechargable battery - but remember to charge before initially installing wish list: 1 - option to open when sensing phone close by 2 - autolock at certain times of day as well as after x amount of time after open/closed 3 - recognize fingerprint on first press vs second 4 - group locks so there is an option to setup for each individual not required for each individual lock 5 - more notification options (like alert at x time if door not locked 6 - might as well have an option with killer camera and doorbell included

I use Eufy security system throughout my home, even have a Eufy robovac. This Smart Lock is amazing. I've had it a little less than a year and the Smart features have already been used countless times. Finger Print & Code - The finger print technology is advanced & reads correctly 99% of the time. The Eufy app allows the admin the grant access using a custom code to anyone either full time, or during a specific window. This has feature comes in handy for house sitting, pet sitting, or even when a friend needs to come pick something up when you're not home. Battery - The battery lasts close to 6-8 months (depending on use). It's quick to pop out and charge for the next 6-8 months. The lock will still function as a regular lock when the battery is not powering it. Installation - It was a little difficult to install, but that's because my package was missing the bolt plate for my specific door (only reason this didn't get a 5-star review). General Thoughts - Highly recommend spending the money if you are considering your options. Go with quality and higher price than cheaper options.

This is an awesome product. It was easy to setup, relatively easy to install as long as you can DIY and follow decent instructions, but just in general this was very very cool to program every family members' fingerprints and it was just so easy to open with the finger print reader. The push buttons were a little touchy but my family primarily used the finger print reader. I moved from the house I installed this in and have definitely wanted to buy a new one for my new house.

Love the eufy door lock. It super well built with what seems to be good quality materials. Feels very high quality. It was super easy to install and works seamlessly.

Eufy has thought of everything. Easy installation - much easier than the Schlage smart lock I used previously. And everything works perfectly! The lock can be operated with fingerprint, keypad, key or by voice with Alexa. BestBuy has the latest version of the lock; built-in WiFi. Another new feature is a rechargeable battery pack rather than four individual batteries as in previous versions. Eufy support is great! I had a problem with Alexa integration, and Eufy provided a firmware update in less than a day. I'm really happy with this fellow.

I purchased this unit after reading a lot of reviews. The installation was a breeze, and I was able to configure the lock on the app. However, after 15-20 min, the lock started going offline, not giving me the ability to lock/unlock via the app and preventing me from making change setting changes. After 3,4 times removing the lock and reconfiguring, it started worked as expected. I've had the lock installed little over a month, its great to walk out of the house and not worry about locking (auto-lock feature locks it automatically) and I do not have to carry keys around. Definitely recommend this product.

You can't ask for better features in a smart lock: fingerprint entry, keypad entry, and old-fashioned key, auto-lock, verbal confirmation of door status and names of those who entered. Eufy has an all-around pretty good app to go along with the smart lock. The installation was a breeze, but I was extremely lucky since I didn't have to chisel any wood to make the bolt fit the strike plate. It took about 20 minutes, and that included software update and setup time. Someone had mentioned that this lock wouldn't set up with 5g wifi, but I didn't encounter that problem with my Samsung Note 20.

Easy to use, secure, easy to install, you can add different family members

Installed this lock at my main entrance to my home, and honestly its super simple to install and use. Also save your money on the batteries as it comes with its own rechargeable proprietary battery. Device setup and configuration was a breeze, the fingerprint function works perfectly. If a package was being delivered you can unlock the lock remotely as long as you connected it to the wifi. Overall amazing purchase.

Bought 2 of these since the first one worked well for us. It’s really nice to have the option to use remote access to lock/unlock, multiple fingerprints for different users, number code to punch in or a manual key. I hate carrying keys and this comes in super handy when I have my hands full of groceries to bring into the house. It is also helpful to know who was the last one to lock/unlock the doors too. I only had one instance where it was no longer connected to my wifi and I had to reconnect it. That was an easy fix so I am hoping it was just a fluke.

This door lock is awesome. I love the fact that you can recharge the battery. My favorite feature is the assurance that even if you forget to recharge your battery there is a key that you can use to unlock k your door. The ease of use of all the features of the door lock are second to none like the digital key pad that you can use to unlock and the Alexa can unlock your door lock and also you can unlock with WiFi on the app. Again I am very pleased with this door lock. Mrs. L Parish. Bartlett TN

This is our second eufy product since we were impressed with the doorbell camera. The lock is hyper convenient for going in and out of the house easily. We bought this to avoid opening our full two car garage door to get in and out since it had a keypad and we don’t like carrying house keys just to walk dog or bike ride. We even let friend put shipped packages in the house while on vacation. Battery lasts a long time and charges quickly. I still feel safe having this than a typical key bolt.

Best lock with so many options. We now we dont worry about keys at home. We use our fingers to get in or out. If doesn't work because finger is wet, we use our code. If batteries discharge then we use our keys. But it so great. I keep track of who leave or get home. When im out of town and have a dogsitter coming, I create this special code that work for the time and days I program them. If they have any iaaue I was able to ooenn and close as I watch them from my eufy cameras. So no problem with it so far

It was really easy to install. Only difficulty I faced was due to user error. The app is easy to use and setting up the passcodes/fingerprints was straightforward. It fit well with my existing door hardware. I’m able to use the app on my Apple Watch to lock and unlock the door. This comes in handy when your hands are full.

Like many others have stated this unit checks all the boxes: wifi capable, fingerprint reader, code, long battery life, physical key. Up until now there was always something holding me back from getting one of these whether it was a feature missing or poor reviews. This unit answers the bell. It took me about 30 minutes to install but now that I've done it once I could probably do it again in 10 minutes. I like this so much I think I'll get my mom one for xmas!

Bought this to update my home's security measures. Install was easy and pairing to my homebase was a breeze. I love eufy products as I not have to pay subscription to use them, It is very responsive to touch and the design is just very nice and modern. Overall quality including the packaging is top notch. I highly recommend this!

I have a suite of Eufy cameras with the security app, so it was only fitting I get the smart lock to go with it all. Excellent choice. The unit is solid and works as described. I love the auto lock feature and the fact it has WiFi without using a bridge. Like all Eufy products it was amazingly easy to install and setup. I had to call Eufy customer service for some use of product questions and they were very helpful and polite.

Love the this brand. Eufy is making great stuff. The install was simple (previous lock was a Schlage Smartock) and this was so worth it. I would higjly recommend it to anyone that wants a sleek looking door lock with all the bells and whistles outside of have tap to unlock functions.

Overall nice smart lock for the money. This lock enables you to lock/unlock in multiple ways, which is a plus. You can unlock by using your fingerprint, keypad, or physical key. Initially, the lock would go offline, but it eventually fixed itself. I've had this smart lock over a year now and so far works well. The only thing I wish I had waited a little bit since Eufy now has a smart lock with video camera.