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Customer Ratings & Reviews

Your price for this item is $126.99
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Customer reviews

Rating 4.6 out of 5 stars with 887 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the Smart Lock Wi-Fi Replacement Deadbolt for its ease of use, long battery life, and straightforward installation. Many appreciate the quality, security features, and user-friendly app, as well as the convenience of the keypad and auto-lock function. However, some customers have reported issues with the fingerprint reader's reliability, and a few have experienced problems with the key getting stuck. Minor concerns were also raised regarding the color and size of the lock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 887 reviews
  • Rated 5 out of 5 stars

    Love this Lock!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the easiest lock to operate. Nice and clear step by step instructions for installation and basic operation. Made to look good and also heavy duty construction. This is a must have purchase. It makes life easier. Gives you many different options to enter. PIN#, Finger print, keys are also included as another option to lock or unlock. Best feature I like is knowing the lock will automatically lock itself once the door is closed. Works with Alexa and Google.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Security

    Rated 5 out of 5 stars

    Smart lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, secure and easy to use smart lock. Installation was super easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a suite of Eufy cameras with the security app, so it was only fitting I get the smart lock to go with it all. Excellent choice. The unit is solid and works as described. I love the auto lock feature and the fact it has WiFi without using a bridge. Like all Eufy products it was amazingly easy to install and setup. I had to call Eufy customer service for some use of product questions and they were very helpful and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use. The app is also user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great Smart Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it, having this installed has made it a lot easier for the whole family to come in and out of the house. my daughter loves it as she no longer has to wait for me to come inside the house. Installation was a breeze and it was easy to pair with the app as well. I would suggest to take some time before installing to make your Eufy account and make sure you charge for at least 7 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with thr purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and we are very happy with the way it works. We set up our family with fingerprint and a unique password in case anyone has trouble with the fingerprint which hasn’t happened. We also assigned two different passwords to relatives that come to the house once in a while. It looks sleek and we are happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy Smart Door Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is truly great. Fingerprint works everytime except when and if your hands are wet or dirty. Keypad is nice and smooth and have had no issues since installing this over a year ago. Great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way better than the competitors

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this lock. Set up was very easy and fast, all you need is a screw driver. Less than 10 minutes to set up and about 5 minutes for app set up. I did have the yale for two days and was very disappointed. I was almost turned off to a smart lock because of it. But i gave this eufy one a chance, and im glad i did. The app works flawless. It always connects and works very fast. Setting up different access profiles was very easy and quick. I also like that it uses onw app for their entire security system. I just bought the eufy cam 3 system, and its nice to have it all controlled from one app. Very nice product,, i highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Installation

    Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great.never had an issue and easy to install. Battery lasts longer than I thought it would and even if it needs a recharge, it’s easy to take out battery and place back in without using any tools.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It is easy to install and set up in the eufy app was a breeze. Having keys as a backup is a must for me. Adding codes for users to keep track of who comes and goes is also a nice feature. It looks really nice too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Right Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the eufy Security Smart Lock to replace my 1st generation August Smart Lock and I'm upset that I didn't make the change fast enough. The simple fact that I have only used the app, which is user friendly, to setup my device has been heavenly and the fact that I can use my fingerprint (biometric) is wonderful. I do like the fact that I can give guest access and if all else fails I still have a key to access the lock, but being able to use my fingerprint to lock and unlock the door especially when holding a 2 year old baby girl from time to time is seamless. My wife loves it too as the previous lock just would not work from time to time and ended up using the the physical key 9 out 10 times. The only thing that is missing is geofencing which would be prefect for auto unlocking but not that huge of a missing item (hopefully it will come with an future update). Really love my smart lock as guests can use a pin with me any my wife using our fingerprint, no need to get accessories to make the lock work via wifi and/or using a pin.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Eufy is a great ecosystem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does as advertised. I went down the eufy with their cameras, smart vac and now smart lock. They have a great app and easy directions. The smart lock is expensive but well worth the piece of mind knowing you locked your door and knowing you can lock the door from anywhere if you forgot. High recommend

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you for telling the world about how this product works for you! You sharing your story helps others know what to expect from this device, which is more valuable than the few pictures and words we ourselves can say about it. Knowing how it performs in real-life situations is what really matters, so thanks again. We promise to keep producing products you can depend on!

      Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you.​ eufy

  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock was easy to install and set up. Works wonderfully and makes getting in the house fast during the rain with the stored fingerprints. I also love that I could give a repair person a temporary code to access the house then delete the code when they were done. Will be purchasing another one for the back door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Lock - Smooth and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for just over a month and absolutely loving it so far. I cannot speak towards the longevity or long-term reliability or battery life etc. But as far as the ease of use, it is just tremendous. I am coming from a "Defiant" brand number-style lock, which was an absolute pain in the behind. That thing would not open after repeated trying and would not close after repeated trying. We would have to repeat the codes 2-3 times in order to open or close. No such problems with this one. Plus this one is fingerprint driven which is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Installation

    Rated 5 out of 5 stars

    Solid lock with great features.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great lock. Installation was a breeze with the provided instructions. Setting up the fingerprint scanner was seamless. All around great smart lock with awesome features and long battery. Very easy to monitor and operate via the app.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with a 12-month warranty, and anytime you need help just let us know.
      Email: [email protected]
      Phone number: +1 (800) 988 7973 eufy

  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Best locking system in the market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best locking system in the market. This lock has got 4 different methods of locking systems. 1. Number Lock 2. Key Lock 3. Finger Print 4. Locks through an App Very reliable and secured. .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looks and works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly easy to install. Like the design not to bulky looks nice. Easy to use, biometric seems to work well. Fits nice on our exterior back door. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Eufy Smartlock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, no problems with installation or operation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    So impressed with this smart lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had it installed for a few weeks now. Battery life is super impressive. Holds multiple fingerprints. Havent had any issues with unlocking. Installing was super quick. Less than 10 mins to install. Integrates perfectly with our Eufy ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This eufy deadbolt does not disappoint. It works great and I love that the information is locally stored. I also love that I can check the app and make sure the door is locked anytime. Gives that little bit of peace of mind when I’ve rushed out the door.

    I would recommend this to a friend
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