Customer Ratings & Reviews

Very convenient and reliable. Easy to install and configure. Battery last very long. It has a delay for about 3-5 seconds since you put your finger and the device ride it.

This eufy deadbolt does not disappoint. It works great and I love that the information is locally stored. I also love that I can check the app and make sure the door is locked anytime. Gives that little bit of peace of mind when I’ve rushed out the door.

Great product! My favorite feature is the auto lock.. and using the app on my phone to lock and unlock the door! It’s so helpful with having small children and my hands are always full now I just have to turn the door knob instead of fumbling for my keys!

I tried most smarlocks. This is probably my favorite so far. The built-in wifi is a great addition to an already awesome product. Only complaint is fingerprint reader maybe too accurate and misses a lot. Clammy hands must be dried 1st.

love the convenience and flexibility of this lock. It is secure and sleek.

Item works great!!! It was very great I love technology that my main reasons why I bought it but his serves my family great use because when we’re not at home we’re able to connect to the door and when my key is leave the door automatically locks after three minutes I really like it

Our family has been using this lock for the past month and it has been great! We upgraded from a Kwikset smart lock and the Eufy is better in terms of features. We all are spoiled by using our fingerprint to lock and unlock the door. It’s very easy to use. Install took me 20 minutes. Very easy install. Very satisfied.

This is one of the best products that I have gotten in a while. I bought this for my new home to replace what was there. Very easy to set up. I installed it myself while my husband was asleep. It tells you when the door didn’t look correctly or unlock. It is totally great. Technology is awesome.

Excellent lock, the fact that I can use my finger as a key, having a built-in sensor to tell the lock when to close automatically and having a rechargeable battery make it the best! 1000% recommended Thanks Best Buy for always bringing us quality products

Great Product, easily installed and works great. I recommend this product to anyone who is looking for a secure lock that is easy to install. I like that it automatically locks itself after 3 seconds if you forget to lock it.

Easy to install and easy to connect to wifi. We have been using the eufy Smart Lock for a week and we love it. It has more then ne way to unlock it so that the non technical people have more chances to use. Makes getting in the house faster. I liked the fact that it had 3 inch security screws to make it tougher to break in.

Wonderful ! Convenient and child friendly! I love this lock it has been great and I have not had to worry about the battery.

This is easy to install and I like having all the unlock options: code, fingerprint, by phone, or key. That said, I still haven't figured out how to "slide" the cover out of the way to use the key. But because I don't intend to use the key, I haven't really explored this. I also wish the code function and fingerprint sensor were a bit quicker. It's not a huge deal, and the product says it will get faster (at least for fingerprint) but the code and lock function seem like it takes a few extra seconds too long. Not a huge deal, and still a great lock.It's also on the pricey side but with wifi built in, it is what it is.

Fantastic! I love everything about it except for the amount of time it takes to unlock. I love the design and its super secure as it has strike plate and reinforcer! Finger print unlock works well too.

This is my first smart lock. I wanted a lock that would Integrate with my ring alarm, doing some research found it wouldn’t integrate directly into the ring alarm app. Installation was super easy in the box was individual boxes labeled step-by-step. Straightforward installation installing the lock is the same as installing a traditional lock. From there on just download the app and follow the steps. Fingerprint reader works like a charm you also have the ability of using the key code or physical key. Automatic lock feature works when it wants to. I switched the feature off and created a routine in the Amazon app that detects when my ring alarm door contact is closed and automatically locks the door. Con Eufy promotes Battery Charge life of one year. I have had a lock installed two days shy of three weeks as of today 6/15/21 I had to remove Battery and place it charge.

I LOVE this lock. Game changer! We travel frequently and host guests in our house, and this allows us to offer easy access for guests, family members checking in, and various workers when they need to come by and we can't be there. Touch ID keypad works great and is super convenient, as is the auto-lock feature that automatically locks the door behind you (especially good for forgetful or tech-challenged guests.) The app allows you to also see who's come and gone and when, and it alerts me when the lock is jammed or the battery is low. Install was pretty simple (though we had to have a locksmith come drill out a deadbolt opening on our door, which didn't have one) and removing and recharging the battery has proven really easy too. Four months in, it's been totally reliable and has only needed one recharge. I'm a fan. Would definitely buy again.

Installing device and setting up was easy, process took approximately 30 minutes start to finish, includes everything you will need to complete installation. so far no issues locking/unlocking, even when doing so remotely via app. Love that this device still has keys and a key hole in case battery runs out. App shows lock/unlock history and lock status. Only feature this lock lacks is a camera, but Eufy does offer a slightly more expensive device that does include a camera.

Overall I love the lock. Waiting to hear back from Customer Service as the fingerprint scanner has stopped working. It is only 3 weeks old. I love the concept. When it worked, it was awesome. I am sure they will replace mine and then it will be 5 stars!!!! Installation was smooth and the quality seems very good.

Excellent quality equipment. I've been wanting to buy it for a while. Easy installation and use. I highly recommend it.

Easy to install and operate. Each member in our home has their profile and opens and closes the door using their own fingerprints or passcodes, I only gave it four stars due to its lack of integration with a Video Doorbell 2K, Model TB200, which we bought and installed three years ago and works like a charm; however, this DoorLock is not compatible with it.