Customer Ratings & Reviews
- Model:
- T8520J11
- |
- SKU:
- 6425484
Customer reviews
Rating 4.6 out of 5 stars with 888 reviews
(888 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Smart Lock Wi-Fi Replacement Deadbolt for its ease of use, long battery life, and straightforward installation. Many appreciate the quality, security features, and user-friendly app, as well as the convenience of the keypad and auto-lock function. However, some customers have reported issues with the fingerprint reader's reliability, and a few have experienced problems with the key getting stuck. Minor concerns were also raised regarding the color and size of the lock.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect easy to use and good looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and adds a tasteful looking statement to our front door. Highly recommend. Use fingerprint, code, key or app.
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with a 12-month warranty, and anytime you need help just let us know.
Email: support@eufylife.com
Phone number: +1 (800) 988 7973
- Pros mentioned:Battery life, Ease of use
Rated 5 out of 5 stars
EUFY didn’t disappoint!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent door lock!! Installation was easy to follow. Great battery life! Loved it so much I purchased one for my brother for Christmas. He can’t thank me enough!
I would recommend this to a friend - Cons mentioned:Fingerprint reader
Rated 5 out of 5 stars
The best model upgrade to date
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Take it from someone who's had all 3 previous models, the wifi built in eufy lock is way more adaptive and responsive than the bridge and bluetooth model. The previous wifi model via bridge would always disconnect and was hard to keep a stable connection. This model outdoes the bluetooth model that came out years ago, it's faster (fingerprint unlock) by a fraction of a second, "smarter" when it comes to locking doors (I guess it learns patters?), and wirelessly stable. The only con to-date is the same issue the previous model had, which was not recognizing moist finger-tips.
I would recommend this to a friendBrand response from Eufy Team
Posted .Thank you very much for sharing your story! We are super excited to be able to provide something you can depend on. We will always strive to exceed your expectations, so please keep letting us know what you love and what you need.
Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you.
- Pros mentioned:Ease of use, Security
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for keyless entry. Works with key, code or fingerprint. Remote entry. It’s a bit more expensive but no other equipment or subscriptions are needed for it to work. Super easy install
I would recommend this to a friend - Pros mentioned:Ease of use, Security
Rated 5 out of 5 stars
Eufy door lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and is working great and having the peace of mind knowing that you can check to be sure the door is locked after you leave the house with a simple push of the button on your phone!
I would recommend this to a friend - Cons mentioned:Fingerprint reader
Rated 5 out of 5 stars
Great Deadbolt
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the new lock, but the fingerprint reading isn't the best. Sometimes it takes a few tries before it will recognize me or my wife's fingerprint.
I would recommend this to a friend - Pros mentioned:Ease of use, Installation
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very responsive easy to install. Love the the print to lock and unlock. Slick look easy to setup. Replaced and installed mines in about 30 mins
I would recommend this to a friend - Pros mentioned:Quality
Rated 5 out of 5 stars
Security door
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very nice, strong and our door looks great,..
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Works perfectly well.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slick looking, and versatile. Easy to install if your door isn't defective like mine. So far numeric code just like any pad touch screen. Fingerprint sensor is pretty sensitive too. I have no complaints. App easy to use, eufy website has a tutorial video on how to install and set up app. Battery is rechargeable, daily use between family of 5 for one month now no change in battery level. It also has back up physical key. Again no complaints, would buy it on sale for another door.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great way to go keyless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this unit after reading a lot of reviews. The installation was a breeze, and I was able to configure the lock on the app. However, after 15-20 min, the lock started going offline, not giving me the ability to lock/unlock via the app and preventing me from making change setting changes. After 3,4 times removing the lock and reconfiguring, it started worked as expected. I've had the lock installed little over a month, its great to walk out of the house and not worry about locking (auto-lock feature locks it automatically) and I do not have to carry keys around. Definitely recommend this product.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy too set up. Great app. Just what I was looking for.
I would recommend this to a friend Rated 5 out of 5 stars
Great Smart Lock
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saw this on YT and I thought it would be a huge upgrade to my front door. I replaced a kwikset smart keypad lock that had no wifi connection or very smart capabilities. I installed this in 30 minutes. It took me 15 minutes to shorten the retaining screws as they were too long for my door. After that, installation and setup was a breeze. I can now open/close the door from the app. Open with my fingerprint or use a passcode. Changing the code and setting up the fingerprint scan was a breeze. I highly recommend.
I would recommend this to a friendBrand response from Eufy Team
Posted .Thank you for telling the world about how this product works for you! You sharing your story helps others know what to expect from this device, which is more valuable than the few pictures and words we ourselves can say about it. Knowing how it performs in real-life situations is what really matters, so thanks again. We promise to keep producing products you can depend on!
Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Amazing lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finger print reader works as advertised and is pretty much spot on probably the best lock for its price or there rn. Works every time and locks behind me as i leave every time. Quick and easy set up with a rechargeable battery so no more going through double a's like mad or having to recharge every month cuz this locks battery lasts all year!
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with a 12-month warranty, and anytime you need help just let us know.
Email: support@eufylife.com
Phone number: +1 (800) 988 7973
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Modern look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. It has modern look. Highly recommended
I would recommend this to a friend - Cons mentioned:Key
Rated 5 out of 5 stars
Best purchase ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!!! My husband and I love this! No more taking out the key. Works great. Super happy with the purchase.
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
If you have any questions, please feel free to contact us via support@eufylife.com or call us at +1 (800) 988 7973.
- Pros mentioned:Battery life, Installation
Rated 5 out of 5 stars
Excellent lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finger print feature works great. Battery life is no issue. Haven’t had to charge since I’ve owned it. Easy to install and setup.
I would recommend this to a friend Rated 5 out of 5 stars
Great Buy Great Product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product love all the features. Wifi to make sure you locked the door and assigning codes are my favorite. The app is very easy to use.
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
More great eufy quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding. All Eufy products I’ve put into service so far have been excellent. They take an “Apple” style of design and functionality… robust and simple, with broad capability. This lock has given our family much more freedom than before. Battery lasts respectably. I’m hooked on eufy products.
I would recommend this to a friend Rated 5 out of 5 stars
Such a great device!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 of these since the first one worked well for us. It’s really nice to have the option to use remote access to lock/unlock, multiple fingerprints for different users, number code to punch in or a manual key. I hate carrying keys and this comes in super handy when I have my hands full of groceries to bring into the house. It is also helpful to know who was the last one to lock/unlock the doors too. I only had one instance where it was no longer connected to my wifi and I had to reconnect it. That was an easy fix so I am hoping it was just a fluke.
I would recommend this to a friend- Pros mentioned:Security
Rated 5 out of 5 stars
Great lock!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had so many problems with our old code lock most of the time we were locked out and many forgot keys, the app stopped working and it was impossible to get in. This lock is AMAZING! I have not been locked out once with the fingerprint option nor has any other member of the family and I only had to use my key once when my fingers were too cold. It looks amazing and have received compliments on it.
I would recommend this to a friend







