Customer Ratings & Reviews
- Model:
- T8520J11
- |
- SKU:
- 6425484
Customer reviews
Rating 4.6 out of 5 stars with 891 reviews
(891 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt for its ease of use, long battery life, and simple installation. Many appreciate the quality, security features, and user-friendly app, while some find the fingerprint reader inconsistent. A few customers have noted issues with the key getting stuck, and some have expressed concerns about the color and size of the lock.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Installation
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very responsive easy to install. Love the the print to lock and unlock. Slick look easy to setup. Replaced and installed mines in about 30 mins
I would recommend this to a friend Rated 5 out of 5 stars
Great Smart Lock
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saw this on YT and I thought it would be a huge upgrade to my front door. I replaced a kwikset smart keypad lock that had no wifi connection or very smart capabilities. I installed this in 30 minutes. It took me 15 minutes to shorten the retaining screws as they were too long for my door. After that, installation and setup was a breeze. I can now open/close the door from the app. Open with my fingerprint or use a passcode. Changing the code and setting up the fingerprint scan was a breeze. I highly recommend.
I would recommend this to a friendBrand response from Eufy Team
Posted .Thank you for telling the world about how this product works for you! You sharing your story helps others know what to expect from this device, which is more valuable than the few pictures and words we ourselves can say about it. Knowing how it performs in real-life situations is what really matters, so thanks again. We promise to keep producing products you can depend on!
Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you.
- Pros mentioned:Installation, Quality
Rated 5 out of 5 stars
Lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install is very simple and the lock is very same very well made and good
I would recommend this to a friend - Pros mentioned:Security
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful, you have options to lock the door with a fingerprint, bluetooth connection through app, wifi connection, access code or just your regular key, this version does not have a camera but it still works perfectly. A complete lock for the security of your home like no other, I loved it and I highly recommend it.
I would recommend this to a friend - Pros mentioned:Security
Rated 5 out of 5 stars
Smart WiFi Lock
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these locks. Love the fingerprint option as well as code. Also, will lock door in-case someone forgets to lock manually. Good security. Purchased over a year and no issues to date. In addition, charges with usb cable.... love it
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Works perfectly well.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slick looking, and versatile. Easy to install if your door isn't defective like mine. So far numeric code just like any pad touch screen. Fingerprint sensor is pretty sensitive too. I have no complaints. App easy to use, eufy website has a tutorial video on how to install and set up app. Battery is rechargeable, daily use between family of 5 for one month now no change in battery level. It also has back up physical key. Again no complaints, would buy it on sale for another door.
I would recommend this to a friend - Cons mentioned:Key
Rated 5 out of 5 stars
Best purchase ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!!! My husband and I love this! No more taking out the key. Works great. Super happy with the purchase.
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
If you have any questions, please feel free to contact us via support@eufylife.com or call us at +1 (800) 988 7973.
- Cons mentioned:Auto lock, Fingerprint reader
Rated 3 out of 5 stars
Faulty keypad/finger scanner and deadbolt latch
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this lock, combined with the camera, but this thing tells me almost every night that the deadbolt can’t lock all the way, but it’s already locked. It does the same thing, even if I leave it unlocked. Also, it seems like it takes way too long for it to realize that my finger is on the fingerprint scanner. I have to remove my finger several times and reapply it for it to know I’m there. The phone lock/unlock work flawlessly though.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Amazing lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finger print reader works as advertised and is pretty much spot on probably the best lock for its price or there rn. Works every time and locks behind me as i leave every time. Quick and easy set up with a rechargeable battery so no more going through double a's like mad or having to recharge every month cuz this locks battery lasts all year!
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with a 12-month warranty, and anytime you need help just let us know.
Email: support@eufylife.com
Phone number: +1 (800) 988 7973
- Pros mentioned:Battery life, Installation
Rated 5 out of 5 stars
Excellent lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finger print feature works great. Battery life is no issue. Haven’t had to charge since I’ve owned it. Easy to install and setup.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy too set up. Great app. Just what I was looking for.
I would recommend this to a friend - Pros mentioned:Quality
Rated 4 out of 5 stars
Ease of setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. Works well with the eufy ecosystem.
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 4 out of 5 stars
Great lock, software can be improved.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got 3 of these. Love these locks however there are few things that bug me, mostly software related. 1. Missing HomeKit compatibility 2. App is a bit clunky. Wish they’re was more seamless integration for multiple locks of per location. Doing fingerprint on multiple locks and setting multiple pins is not convenient. Could be streamlined. 3. Goes offline a lot, noticed that of don’t use specific door for extended period of time lock stops reporting to the app. Overall those are just annoyances related to software. Lock is great, and would definitely buy more if I had more doors :)
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Modern look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. It has modern look. Highly recommended
I would recommend this to a friend - Pros mentioned:Ease of use, Installation
Rated 5 out of 5 stars
Awesome Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed. Works like a charm. Installation was easy and it seamlessly replaced my existing doorbells. High recommended. 5 starts
I would recommend this to a friend - Pros mentioned:Security
Rated 5 out of 5 stars
Great lock!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had so many problems with our old code lock most of the time we were locked out and many forgot keys, the app stopped working and it was impossible to get in. This lock is AMAZING! I have not been locked out once with the fingerprint option nor has any other member of the family and I only had to use my key once when my fingers were too cold. It looks amazing and have received compliments on it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Eufy Security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use , Open with just one touch of your finger(s) and easy to assign to family and visitors
I would recommend this to a friend - Pros mentioned:Ease of use, Security
Rated 5 out of 5 stars
Delightful Device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device provides optimum security and ease of entry without the need for a key
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
More great eufy quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding. All Eufy products I’ve put into service so far have been excellent. They take an “Apple” style of design and functionality… robust and simple, with broad capability. This lock has given our family much more freedom than before. Battery lasts respectably. I’m hooked on eufy products.
I would recommend this to a friend - Pros mentioned:Ease of use, Security
Rated 5 out of 5 stars
Easy to use and safe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t have to use keys no more , easy to use and safe .
I would recommend this to a friend







