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Customer Ratings & Reviews

Your price for this item is $51.99
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Customer reviews

Rating 4.2 out of 5 stars with 323 reviews

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Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Smart Wi-Fi Video Doorbell 2K Pro Wired for its excellent video quality, ease of use, and straightforward installation. Positive feedback also highlights the convenient storage options and effective night vision capabilities. However, some users experienced issues with the motion detection's accuracy and notification response times. Concerns were also raised regarding the AI's performance in identifying humans and occasional delays in notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 323 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    The best doorbell ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe how simple the install was. I’m a normal woman and am not handy and I was able to install this with the directions given and a YouTube video for extra confidence. The video is crystal clear. The recording great! My 9yr has been ringing the doorbell like a toddler :-) It’s amazing technology can make us laugh and have a good time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to set up. Very user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive af

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but expensive asf need to buy during sale…… ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works very well and includes doorbell is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best doorbell camera I’ve had No monthly plan Great quality

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 2 out of 5 stars

    Unreliable due to intermittent lock ups

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this doorbell cam as it’s the only one available from Best Buy that doesn’t require a paid subscription. When the camera works, it’s amazing! The major flaw is a known bug that causes the camera system to literally lock up and the only way to do a hard reset. This means you have to reset it manually either by resetting the power (via breaker) or physically disconnecting the camera then reattaching it. I had the manufacture replace my unit, thinking this was a one off but it happened again with the replacement unit they sent out. Despite extensive troubleshooting, this is a hardware issue. This is particularly concerning because if you are away from your residence and this happens, there is nothing you can do until you return! And the software reset (soft reset) feature is useless when this happens. They will hopefully address this in their next version but until then, I strongly do not recommend this device, due to it being unreliable when it becomes unresponsive. Again, this really sucks because honestly otherwise this is truly an amazing product. Also, I have verified that my wi fi signal is strong to unit, so this does not appear to be a factor and being powered by home’s electric current (which is stable) is also not the issue.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! eufy

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Security Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell camera is very good. It has a great picture. During the day it is in color at night black and white. It is sensitive enough to turn on when a car pulls into the drive, but doesn't turn on for passing cars in the road.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Eufy Camera Door Bell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It installed easy enough however, I needed to buy a Wi-Fi extender so that I could use it. The 2K picture is amazing, very clear, very sharp, very good detail.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    No Subscription Needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an awesome product with a pretty intuitive app. The doorbell video is saved locally and depending on the amount of traffic you are recording you can store up to a weeks recordings before it starts rewriting new video in the storage. It's simple, and can download footage right to your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell/camera!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    No fees!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is all i need. Alerts my phone quick. App opens quick. Has 32bg internal memory. 2k picture. NO FEES! Perfect. If you want.You can add monitoring and cloud services. But,not required. Really like this!

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! 

      Remember your device comes with a 12-month warranty, and anytime you need help just let us know.
      Email:support@eufylife.com
      Phone:+1 (800) 988 7973 eufy

  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Nice gift and don't need to pay subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, we don't need pay subscription on this every month. It has some delay for the motion detection, I always missed some delivery recording.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smile, your on Video.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. The plug in wall unit needs line of sight to the front door. And the existing doorbell jumper wire is a little confusing. Just take your time and follow the directions. Mine operates perfectly and I’m glad that I bought it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chime doesn’t stop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell works ok . The chime keeps going off to the point that I’m using it without the chime. Eufy really needs to fix that.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty well. The app loads the live video pretty quick. My only complaint might be that there is a 2-second delay between what is happening and what you are seeing, this goes for the mic and talking to the person at your door as well. The video also looks a little choppy sometimes, and you cant really make out the details int he distance, but it might be the preview in the app versus the actual video recorded. ALl this still is a little price to pay to be able to record video without paying a subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Better than ring

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was straight forward clean picture and software was user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good overall!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice doorbell. Quick and instant message! Can see mail personnel delivery and records for later. Sometimes false alerts

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace my Ring 2 and it did not disappoint. The video and voice clarity is superb along with it's connection time. The ring is instantaneous and asoect ratio of the video is way better or better suited for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great video doorbell with 2k resolution!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video doorbell with 2k resolution and no subscription needed. Great being able to know and see when people are at the door wether home or not. Plus seeing packages and knowing people are less likely to steal with a carmera watching.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Video doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, decent video. Recommend, good quality for the price.

    I would recommend this to a friend