Customer Ratings & Reviews
- Model:
- E82021F2
- SKU:
- 6425487
Rating by feature
- Video Quality
Rating 4.5 out of 5 stars
- Mobile App
Rating 4.2 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the Smart Wi-Fi Video Doorbell 2K Pro Wired for its excellent video quality, ease of use, and straightforward installation. Positive feedback also highlights the convenient storage options and effective night vision capabilities. However, some users experienced issues with the motion detection's accuracy and notification response times. Concerns were also raised regarding the AI's performance in identifying humans and occasional delays in notifications.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Worth the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this camera hardwired and it worked very well. During my open house I captured everyone coming and going and all remarks.
I would recommend this to a friend - Pros mentioned:Video quality
Great buy.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. Notifications work well once you get the motion zones and human detection figured out. The app is straight forward. Connected right away with my echo.
I would recommend this to a friend EUFY Door bell
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.install was easy but video is dependent on internet access from both the mobile app and your wifi connection to hardware
I would recommend this to a friendGood value video doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good doorbell for the value. Look, everything else is P2P and with CVR and the cost and quality - can't be beat. animal/people recognition definitely can be improved but there's literally no other doorbell that provides the same value - you either pay monthly or pay a lot more for marginal benefit. I'd recommend this
I would recommend this to a friend- Pros mentioned:Video quality
Good detection of any movement.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell works well and has a clear view of anything detected.
I would recommend this to a friend - Pros mentioned:Video quality
Worth every penny!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic video, very sensitive motion activation and great back and forth audio. A little choppy on the video via the app but still a ton better than the competition.
I would recommend this to a friend - Pros mentioned:Video quality
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every easy to install I have an existing door bell. Got the app connected to wifi. Hassle free. Love it. It does wat it says. Great video quality.
I would recommend this to a friend - Pros mentioned:Video quality
Great doorbell camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell camera with good functions. Geek Squad was excellent, would not want to attempt this without them.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, works as described, very convenient. An enhancement would be to allow the ability for family members to have different settings for notifications.
I would recommend this to a friend - Pros mentioned:Video quality
Happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice to keep track of my home when I am not there and see people come and go and also my kids when the get home
I would recommend this to a friend Eufy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it's supposed too. It does lag a lot. Video doesn't come up till after they've showed up. also, tried talking on the monitor and people don't really hear me. Could be user error. Overall, i like it. Don't have to pay a monthly fee and does what it's supposed too like i said above.
I would recommend this to a friend- Pros mentioned:Ease of use
Eufy doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ibwas going to buy the Ring doorbell but this Eufy was on sale so i decided to getvthis one. Im happy that I did. It was easy to install and works perfectly.
I would recommend this to a friend So far pleased with it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We installed it but had an issue with the heat pads rubbing off the mounting plate. Eufy customer service was very responsive and sent us another mounting plate. We were having some intermittent detection problems. Again, customer service responded well by sending us a replacement doorbell. Working well now.
I would recommend this to a friend- Pros mentioned:Installation
Well done.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We paid for the installation service and it was great. Additionally, the device works well and we are happy.
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with a 12-month warranty, and anytime you need help just reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you.
- Pros mentioned:Video quality
No monthly fee is the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very easy to install, just remove your old doorbell button and connect the wires. Alerts get sent to your phone and the video quality is great.
I would recommend this to a friend - Pros mentioned:Video quality
Small but powerful!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera! I had a defective one but best buy took care of me right away with a direct swap. My whole home is eufy!
I would recommend this to a friend - Pros mentioned:Video quality
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. The camera is very clear even when the sun is shining directly on it. The only down thing is that it detects everything.
I would recommend this to a friend - Pros mentioned:Video quality
doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. User friendly app and it’s exactly what we were looking for. Picture quality is very good as well.
I would recommend this to a friend - Pros mentioned:Video quality
Doorbell camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good camera I like you don’t have to pay extra yo store clips and is very clear picture
I would recommend this to a friend - Pros mentioned:Video qualityCons mentioned:Notifications
Notifications do not work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The eufy security app does not consistently provide notifications of motion or door bell ringing. Half of its use does not function properly. Notifications started out fine, then ceased to work. Uninstalled the app and reinstalled, worked fine, then stopped working again. Do not buy if you want to use this to receive notifications. It records just fine and has good picture quality.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if it the issue persists:
1.Make sure you have enabled "notification" for eufy security app, steps: settings>notifications>eufy secirity>Allow notifications.
2.Make sure you have enabled "Notification" for both "Doorbell ring" and "Motion detect" on the app. Steps: Side menu>My devices>Doorbell settings>Notification.
3.Have you set "schedule" or choose the mode, such as "Home" or "Away"? If you have set it, please make sure you have enabled "Push notification" in the different modes. Steps: Security(on the bottom of the page on the app)>Doorbell-E8202>Home/Away>Enable “Push notification”.
4.If possible, try in a different network environment and try on a different phone.
5.Have you shared the devices with your family members and give them the "admin"? If so, please make sure if they have mended the setting for the doorbell on the app.
If it doesn’t help, please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973 and provide the following information below. We are more than happy to assist you further.
1. Your eufy account in the format of the email address.
2. The SN# of the doorbell.
3. Your phone model and operation system.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!