Customer Ratings & Reviews

I have had great experiences with this product. Would make a great gift for someone in your family.

The best great camera worth the price and the video quality is amazing

Very easy to install and it works incredibly well. I will be getting more of these to cover all of my entry ways.

Joe at your Kohler Wisconsin was very helpful! He really knows all your products.

I bought this to replace my Ring Doorbell Pro 2 mostly for the dual camera to see packages. While this was neat, the doorbell is slow compared to the Ring. Sometimes it wouldn’t even tell me there was someone at my door nor would it see packages left at the door. Notifications were slow or nonexistent even with my eufy homebase. The idea of two cameras is wonderful and it is something I wish Ring would adopt, but overall the notifications and use of the app are a bit frustrating. Overall this doorbell is okay. I did return the eufy doorbell back to Best Buy and reinstalled my Ring Doorbell Pro 2. While I would recommend this doorbell camera, there are better options.

Very good clarity on this door camera and the package camera works well also. Sensitivity is good for motion even from the street if you turn up the sensitivity.

Product was amazing and worked perfectly on its native app. But there is no support for Apple HomeKit and I had to return it. I even tried the home bridge plugin, but this doorbell is too new and there is no support for it yet.

We love our cameras. We had bought an Arlo system and they were terrible from the start. These are awesome!!

Economically efficient with ability to use battery power and not beholden to subscription, however video, thumbnail storage and sharing not as good as Ring competitor. Best Buy Geek Squad installation process change will prevent future purchases

Excellent product. Very impressed and its easy to install.

Great cowtumer service grat tv for movies I would 100 recommend

Love this Doorbell Super easy install. Great quality picture. Make sure you have a clear view prior to mounting.

Imagining on this door cam is amazing ! Highly recommend

Great product. Only wish it was faster to give alerts and had better HomeKit integrations.

The picture quality is very good. Notification is great with minimum delay. It has AI capability that allows it to determine whether the object is vehicle, pet, or human. You can even enable it to tell who’s visiting.

First off, I truly love this device. The fact that it has a spot light, high def recording and even dual cameras is all a huge plus. The downfalls lie in the poor battery performance. With moderate motion, I have to replace mine every 3 weeks. Where-as with my google nest, I charged nearly every 2-3 months with the same motion if not more. The other thing that lacks is wifi stability. The doorbell will for no reason go offline. I was in back to back emails with Eufy support before I threw up the white flag because they couldn't even figure out what was wrong with it. I returned it to Best Buy and got a replacement thinking the first one I got was a dud. This replacement does the same exact thing, which means it has to do with the camera itself. My home wifi is not the issue as I have other Eufy cameras outdoors and they all show strong signal and are 4x further from the wifi than this doorbell is. So it all comes down to poor software or possibly hardware in this doorbell camera. Definitely something Eufy should be looking in too as I've seen I'm not the only one with this issue. Seems Eufy does not care, otherwise they would have fixed something by now.

Great quality and clarity of the 2 cameras also can pick up great audio. Mine is has the battery back up, but is wired in to the existing doorbell wire and connected to the homebase 3 for video recording (24/7).

This is a game changer . Has two cameras and automatic response and package detection. Also battery or wire door bell. I had ring for 4 years and had to cancel my subscription. With the eufy door bell got build in 8g memory or you can connect to home base drive. No more paying for having a camera. I highly recommend.

Very unhappy with this. The biggest issue is that that the motion detection is erratic at best. It works about 30% of the time. Will alert me to someone walking on the sidewalk but not someone coming to my door. Have come home multiple times to packages left on my door with no alert. Second, the app is terrible. It's horribly slow and laggy. The amount of time it takes to even review an event or get to the live stream, makes the whole point of this doorbell irrelevant. I have to constantly refresh the app over and over to get it to show me what just happened or what's currently happening. The app is also bloated with tons of ads, and the "smart" portion of the app that controls the "mode" it's in (home, away, etc) is basically worthless as it doesn't seem to change how the camera reads or reacts to anything. Third, the battery life is horrendous. It takes forever to fully charge, and then only lasts about two weeks before it's completely drained. Definitely returning. FYI, I am running the app on a Samsung S20, I have a strong 100mbps wifi connection, I have all permissions given to the app in my phone including nonstop background battery and data permissions, and I have reset the video doorbell multiple times in the hopes it is a bug. It is not. This product is just junk.

Easy to install and set up, we have other Eufy products and have been happy with them as well.