Customer Ratings & Reviews
- Model:
- T8214111
- SKU:
- 10926578
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
to a friend
not installed yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we have NOT installed this yet, have to figure out where to put it
I would recommend this to a friendwireless doorbell with camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a Christmas gift. Good price and hoping it will work well
I would recommend this to a friendN/A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system is worth the money, time, and effort Also, ability
I would recommend this to a friendRing camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Works fantastic. It alerts me everytime and i love that it has the feedback.
I would recommend this to a friendEufy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent security camera recommend over other brands
I would recommend this to a friendSecurity/Privacy Risk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is based soley on Company policy rather than the doorbell itself. I have no idea how good the doorbell is because I didnt complete the installation. Let me preface by stating I currently own three cameras and the homebase from Eufy that I purchased several months ago that I've been happy with but my opinion of the brand has completely changed. After calling the company's customer service, I learned that i could not sync the doorbell camera manually. Now they force you to scan a QR code without the option to type in characters. I know this is all the rage because people love convenience (who doesn't? ) but this allows your phone to be possibly compromised as there is no way to know what the source code does to your phone. Anything from mining your personal information to malicious code are possible. I was also prompted to allow my location service. None of these things should be required but they are. If you care about protecting your privacy/security, consider other options.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you for taking the time to share your concerns. We're sorry to hear that you've had a less than satisfactory experience with our product.
Regarding the binding and syncing issue, it seems that the problem may have arisen due to an incomplete binding process. The QR code scanning is a part of our setup process designed to make the installation easier and more efficient. We understand your concerns about security, and we want to assure you that our QR codes are safe and do not compromise your phone in any way.
As for the permissions, we want to clarify that we are transparent about the permissions we request. As part of our commitment at Eufy Security, we actively inform our users about the permissions we require and why we need them. We do not mine your personal information or insert malicious code. The location service permission, for instance, is required for geofencing features and to provide customized services based on your location.
We understand that privacy and security are of utmost importance to you, and we want to assure you that they are to us as well. We are committed to ensuring the highest level of data protection for our users.
If you have any problem with the product, just reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
If you still feel uncomfortable with our product and wish to return it, please feel free to contact Best Buy for assistance. We appreciate your feedback and will continue to work on improving our products and services.
Doesnt work and they dont care
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive replaced this doorbell over 4 times and each time it has a new problem, it wont charge, or wont use the mechanical bell, or stops giving notifications, and the list goes on. Customer service was non-existant as they 'wait for engineers to look at it' and then the engineers say its not compatible with my system.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Great Doorbell..as always.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can be said it finally interfaces in with original doorbell chimes in the homes.
I would recommend this to a friendEufy Video Doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't installed it yet. It didn't fit the prior Ring Doorbell or original doorbell screw hole layout. I had to go buy a drill bit 15/64" to work with it.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Doorbell install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was easy to install and set up. Working as expected so far.
I would recommend this to a friendRing who???
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eufy is the best. No cloud storage. Straight to the point.
I would recommend this to a friendAmazing Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is really an amazing product!!!! Very reliable and the app interaction is very easy!
I would recommend this to a friendGreat dual camera doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the dual camera and fast notifications when someone walks towards the front door or rings the doorbell.
I would recommend this to a friendDoesn’t fit well due to wire connector caps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I struggled a lot with fitting the device due to wire connector caps. Design could have been accommodated this.
I would recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Eufy strikes again
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the best door bell camera eufy has made. It light up the porch when activated.
I would recommend this to a friendme gusta por qué no tiene membresía
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.………….Good ……………………………………………………………………………………………………..
I would recommend this to a friendGood doorbell camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item. Works best. Glad this doesn’t have the ring local notification for the neighborhood
I would recommend this to a friendCannot connect WiFi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got one from a friend but could not get it to work with my WiFi, even though I searched online and found that a common issue is connecting with 2.4 ghz instead of 5 ghz. So I set it up with my router but still could not connect. So I came to BestBuy and bought a new one thinking the one I got from my friend might be faulty. But no, the new one could not connect either. Terrible. I tried another one from a different brand also connecting with 2.4ghz which worked flawlessly. Buyers be aware.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Great Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Double camera view is great for monitoring.I recommend to buy this product
No, I would not recommend this to a friendDoorbell cam
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not do what expected. Does not record 80% of the event, when it does it will record a package and never show anyone delivering it. I have eufy cameras and they work well. I’ve tried all the combinations in settings to no satisfaction.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,