Customer Ratings & Reviews

I would not recommend this. Unreliable and the app constantly glitches. You will need to buy another battery because it drains fast with the motion monitoring.

Love the unit-fon’t have to pay for subscription.Pictures are clear.no complaining!

Excellent product. easy installation and very good resolution.

Joe at your Kohler Wisconsin was very helpful! He really knows all your products.

I love this door camera because it’s so easy to use. guess what? Its FEE FREE no monthly subscription like the other ones. I have not had one problem with this door camera work like a charm to me. Do your self a favor and buy it.

Very unhappy with this. The biggest issue is that that the motion detection is erratic at best. It works about 30% of the time. Will alert me to someone walking on the sidewalk but not someone coming to my door. Have come home multiple times to packages left on my door with no alert. Second, the app is terrible. It's horribly slow and laggy. The amount of time it takes to even review an event or get to the live stream, makes the whole point of this doorbell irrelevant. I have to constantly refresh the app over and over to get it to show me what just happened or what's currently happening. The app is also bloated with tons of ads, and the "smart" portion of the app that controls the "mode" it's in (home, away, etc) is basically worthless as it doesn't seem to change how the camera reads or reacts to anything. Third, the battery life is horrendous. It takes forever to fully charge, and then only lasts about two weeks before it's completely drained. Definitely returning. FYI, I am running the app on a Samsung S20, I have a strong 100mbps wifi connection, I have all permissions given to the app in my phone including nonstop background battery and data permissions, and I have reset the video doorbell multiple times in the hopes it is a bug. It is not. This product is just junk.

Wow. This product is really great. It is wonderful

Great cowtumer service grat tv for movies I would 100 recommend

pretty good camera. wish battery lasted longer and sound was better but overall it's good especially for not having to pay a subscription.

Doorbell beats competition with two cameras. Second cam points down to watch and detect package delivery and removal. AI capable with homebase. Pic quality excellent

Chose to setup with wired powet connection. Easily integrated to my home security system. Some issues with power management but a quick software update fixed it right away.

Camera is great no problems at all, works great with the homebase 3.

I waited too long to indtall and trusted a Best Buy Q&A that said continous recording was available with this doorbell. Its not and now I’m stuck with it.

Works very well for the intended purpose. Exellent camera quality.

Great product. Only wish it was faster to give alerts and had better HomeKit integrations.

First the mount broke when attaching. The piece is too brittle and made of plastic. Now it won’t stay in place without falling out. Second it is winter and temps dropped to 10 deg F. for 2 days and the whole thing stopped working and not connected to Home Base or recording. I had to unmount from hardwire and hard reset once warmer to work again. Otherwise i like it.

Economically efficient with ability to use battery power and not beholden to subscription, however video, thumbnail storage and sharing not as good as Ring competitor. Best Buy Geek Squad installation process change will prevent future purchases

Had all the equipment needed to install. The split camera is great for monitoring packages being delivered and the upper cam for identifying people.

I used to have the Arlo Secure doorbell camera, and I hated it. I am so glad i switched over to Eufy! Installation was extremely easy, I love the AI facial recognition and the clarity. The split screen for package delivery is awesome! Notification when package was delivered, and also if picked up. No fees! Already looking at the next Eufy product!

Amazing! Much better than Ring, that was the previous doorbell I had for 6 years.