Customer Ratings & Reviews
- Model:
- T8214111
- SKU:
- 6547262
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the Smart Wi-Fi E340 2K Video Doorbell's clear camera quality, ease of use, impressive battery life, and overall performance. Many appreciate the night vision and accurate motion detection. The local storage is also a valued feature, and users find the installation process to be straightforward. Finally, users report that the product does not seem to give false alerts.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took some getting used to, but it’s a solid camera. Probably not the best, but still good.
I would recommend this to a friend wireless doorbell with camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a Christmas gift. Good price and hoping it will work well
I would recommend this to a friendN/A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system is worth the money, time, and effort Also, ability
I would recommend this to a friend- Cons mentioned:False alerts
Doesnt work and they dont care
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive replaced this doorbell over 4 times and each time it has a new problem, it wont charge, or wont use the mechanical bell, or stops giving notifications, and the list goes on. Customer service was non-existant as they 'wait for engineers to look at it' and then the engineers say its not compatible with my system.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Doorbell cam
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not do what expected. Does not record 80% of the event, when it does it will record a package and never show anyone delivering it. I have eufy cameras and they work well. I’ve tried all the combinations in settings to no satisfaction.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Really good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use this for couple of days, pretty happy with result and notifications. Little concern about battery use. Drain super fast.
I would recommend this to a friendExcelent for its,purpose.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was easy, the app is very user friendly. I have other eufy so this may be a biased opinion. Best part, subscription is optional in order to record.
I would recommend this to a friendRing camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Works fantastic. It alerts me everytime and i love that it has the feedback.
I would recommend this to a friendEufy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pretty good camera. wish battery lasted longer and sound was better but overall it's good especially for not having to pay a subscription.
I would recommend this to a friendNot good at all
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell i though it will be a good option to change from Ring doorbell, base on ppl reviews, but i regret doing that. Ring doorbell is 100% better, cheaper and reliable. Issues i see with this eufy e340 doorbell. Delayed event notifications for several seconds, frequently undetected events, sometimes i walk in front of it and no detection, sometimes i receive event notifications of nothing in front of my door, battery life is horrible, you will need to set to a minimum standards almost like having no motion doorbell installed in order to get decent battery life. In order to get event notifications a few seconds faster. they recommend to buy an expensive useless homebase with 10gb on board, so you will need to buy an extra SSD hard drive. But all this money spent will give you the same horrible result of Delayed for around 30+ seconds notification event sometimes. Also don't buy cheaper generic extra battery, it won't work, they also will make you pay $40+tax for extra battery. All this installed in my home with excellent wifi 6 and Internet speed, router and homebase located no more that 12 feet from doorbell, and doorbell installed in the same location where was the Ring doorbell installed and i had 0 issues. Trust my review and don't waste ur money.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Eufy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent security camera recommend over other brands
I would recommend this to a friendRing who???
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eufy is the best. No cloud storage. Straight to the point.
I would recommend this to a friendDoorbell install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was easy to install and set up. Working as expected so far.
I would recommend this to a friendGreat Doorbell..as always.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can be said it finally interfaces in with original doorbell chimes in the homes.
I would recommend this to a friendCannot connect WiFi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got one from a friend but could not get it to work with my WiFi, even though I searched online and found that a common issue is connecting with 2.4 ghz instead of 5 ghz. So I set it up with my router but still could not connect. So I came to BestBuy and bought a new one thinking the one I got from my friend might be faulty. But no, the new one could not connect either. Terrible. I tried another one from a different brand also connecting with 2.4ghz which worked flawlessly. Buyers be aware.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Pros mentioned:Camera quality
Security/Privacy Risk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is based soley on Company policy rather than the doorbell itself. I have no idea how good the doorbell is because I didnt complete the installation. Let me preface by stating I currently own three cameras and the homebase from Eufy that I purchased several months ago that I've been happy with but my opinion of the brand has completely changed. After calling the company's customer service, I learned that i could not sync the doorbell camera manually. Now they force you to scan a QR code without the option to type in characters. I know this is all the rage because people love convenience (who doesn't? ) but this allows your phone to be possibly compromised as there is no way to know what the source code does to your phone. Anything from mining your personal information to malicious code are possible. I was also prompted to allow my location service. None of these things should be required but they are. If you care about protecting your privacy/security, consider other options.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you for taking the time to share your concerns. We're sorry to hear that you've had a less than satisfactory experience with our product.
Regarding the binding and syncing issue, it seems that the problem may have arisen due to an incomplete binding process. The QR code scanning is a part of our setup process designed to make the installation easier and more efficient. We understand your concerns about security, and we want to assure you that our QR codes are safe and do not compromise your phone in any way.
As for the permissions, we want to clarify that we are transparent about the permissions we request. As part of our commitment at Eufy Security, we actively inform our users about the permissions we require and why we need them. We do not mine your personal information or insert malicious code. The location service permission, for instance, is required for geofencing features and to provide customized services based on your location.
We understand that privacy and security are of utmost importance to you, and we want to assure you that they are to us as well. We are committed to ensuring the highest level of data protection for our users.
If you have any problem with the product, just reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
If you still feel uncomfortable with our product and wish to return it, please feel free to contact Best Buy for assistance. We appreciate your feedback and will continue to work on improving our products and services.
me gusta por qué no tiene membresía
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.………….Good ……………………………………………………………………………………………………..
I would recommend this to a friendGreat dual camera doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the dual camera and fast notifications when someone walks towards the front door or rings the doorbell.
I would recommend this to a friendEufy strikes again
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the best door bell camera eufy has made. It light up the porch when activated.
I would recommend this to a friendgreat purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this door bell with camera and 2 ways audio, its amazing
I would recommend this to a friend