Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 391 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Wi-Fi E340 2K Video Doorbell's clear camera quality, ease of use, impressive battery life, and overall performance. Many appreciate the night vision and accurate motion detection. The local storage is also a valued feature, and users find the installation process to be straightforward. Finally, users report that the product does not seem to give false alerts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 391 reviews
  • Rated 5 out of 5 stars

    Eufy strikes again

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best door bell camera eufy has made. It light up the porch when activated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this door bell with camera and 2 ways audio, its amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Double camera view is great for monitoring.I recommend to buy this product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good doorbell camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. Works best. Glad this doesn’t have the ring local notification for the neighborhood

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    waste of $$

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a waste of $$. The internet connection would never stay on when I was using other electronics. The doorbell was less than 10 feet from my modem. It was always offline. I should have purchased a different brand and paid the monthly service.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Exelent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent gift for my mom, it sounds excellent, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best video doorbell, period.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Great sensitivity and resolution. Contemplating getting the door lock now.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Not worth the hype

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality image. I like the dual camera aspect but it does take away a bit from the continuous image. Missed a lot of events and battery life wasnt the greatest. Already moved on to a different product.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Highly recommend to replace your old door bell.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Uses AI for package delivery and has great detection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I wanted

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was wanting. A huge benefit is there are no subscription fees.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Motion detection
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Works with your existing chime & no subscriptions!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a lot to like in the Eufy E340. It leverages two cameras to cover a large viewing area with great picture quality. It has flexible installation options - notably support for existing mechanical chimes. And it has video storage built-in to the device itself, so you're not pushed into a monthly subscription for cloud storage of the recordings. I upgraded an existing camera doorbell (from a different manufacturer) with a new Eufy E340. One of the big reasons I upgraded was because the Eufy promised to work with our existing mechanical chime. The doorbell camera we had was wired but didn't support the mechanical chime - I had to bypass it to complete the circuit and supply power to the doorbell, and then it used a little wireless chime box which just wasn't as audible throughout the house. The Eufy, on the other hand, leverages its battery to help it work with a mechanical chime - it runs off the battery, but can trickle charge the battery over time by drawing some power from the chime circuit. (I'm not sure how it works, but I assume it might be similar to the way some smart thermostats can draw power by "pulsing" your equipment on.) It works just as advertised with our mechanical chime. I can't yet speak to how effectively it can keep the battery topped off from the chime circuit - I've noticed the battery percentage going down, but that may be part of its normal approach to managing the battery charge (since keeping a lithium battery at 100% is not good for its health). If you have or don't want to use, a mechanical chime, there are some electronic chime options for separate purchase from Eufy. If nothing else, you can rely on the notifications it generates through its app and/or Alexa devices. If you're not hooking it up to an existing circuit, then E340 also has you covered with its battery-based operation. (You'll just have to occasionally pop the doorbell off its mount and take out the battery to recharge it.) The image quality seems to be a big step-up with this Eufy video doorbell from what I had before. Not only is the resolution higher, but the two-camera system is beneficial. Instead of trying to use a very wide-angle camera to capture it all, the E340 can instead just capture the most important areas of interest (people and packages) with dedicated cameras. It also supports "color night vision", which basically means it has some upwards-firing LEDs that it can turn on to illuminate the area near the doorbell in the dark in order to capture color. By default, though, my E340 captured video lit by infrared light, like what my old doorbell camera did. You might prefer this if you don't want your doorbell lighting up your door's vicinity when it detects motion at night. The Eufy Security companion app made set-up pretty easy. It's also refreshing not to be constantly greeted with a sales pitch for a monthly subscription in the app. Since the E340 has 8 GB of local video storage, it can capture even back-to-back events for later viewing with no cloud storage subscription required. If you'd like more storage, this video doorbell works with Eufy's central "HomeBase" systems, purchased separately, that can have even more local storage added. The motion detection required some fine-tuning out of the box - mostly in setting up activity detection zones. (It was here that I noticed a minor bug in the Eufy Security app - it has the "floor view" and "porch view" cameras labeled backwards here.) Since doing that, the Eufy does seem much less prone to false positives on motion detection compared to the doorbell camera I replaced. I haven't had occasion to see the package detection in action since installing the doorbell. I also haven't had time to explore and set up the facial recognition feature, but that's an intriguing feature. Overall, I'm really pleased with how this doorbell is functioning for us. I love the mechanical chime compatibility, and that it has full functionality even without a monthly subscription. The very clear images produced by each camera, captured at angles optimized to see both people approaching the door and objects lying by your door, is the cherry on top for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing device doorbell (2 cameras are the coolest

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device, grateful for it not to have any subscriptions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy Door Camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful upgrade from previous model. The view is so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell camera. Love the split screen. You see everythinh

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item, works as advertised. Great product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Except

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video and all functions work good EXCEPT I can’t get it to work with my existing wired chime.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    eufy Security, Anker Quality

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have another eufy Security device (by Anker Innovations) for our home. It's worked well for us, so far. We really appreciate the build quality, consistent reliable performance, and level of security it provides us. So we were very much looking forward to adding this video doorbell to our home security system. Right out of the box I could see that this eufy video doorbell was going to be pretty simple to setup. The Quick Start Guide explains the process step-by-step in great detail. Since I already had the eufy Security App, adding this new device to my account was easy. You just follow the directions. I really appreciate that you have the option of installing this video doorbell using your existing wired connection, or powering the device with the rechargeable battery. And, the eufy Security App keeps you informed about your doorbell's current battery level. This device can work with the eufy Security HomeBase (if you have that system), but that's also not necessary to have in order to use this video doorbell. It's great that you don't need to pay a monthly fee for cloud storage, as the device itself has 8gb of built-in storage. That should be more than enough for the average homeowner, though you can always go into the app and delete older saved videos to free up space. Now when comparing my previous video doorbell (from a different well-known brand name) to this eufy, I do notice the difference in video quality. The 2K is brighter and clearer, even in the dark with infrared night vision turned on. And the dual cameras really do a good job of fully covering the immediate area within my front door entryway. Notifications sent to your mobile phone alert you wherever you happen to be (even if you're not at home). Once the doorbell has been rung and you get that notification, you can send a preset default audio message, or use the talk button to speak directly to your visitor or delivery driver, yourself. The audio quality of the speaker sounds pretty clear and is loud enough, too. An awesome feature, which I really like, is that the camera can "detect" a package, and notifies you. However, it doesn't always get this right. Since I do get a great many packages delivered quite regularly, this is a particularly useful feature for me. This eufy video doorbell even goes a step further with optional 'Delivery Guard' - an app setting that can be enabled - so once a parcel has been delivered, if someone else approaches (to perhaps take it), the doorbell will play your custom voice response. There are many customizable settings in the app! So far I've not seen any real lag or delay in connecting with the camera, which is good since the whole point of having a video doorbell, is to not only monitor people approaching your front door, but also being able to interact with them if need be.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish it did continuous recording like my last one.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Eufy. However, this doorbell has no option for continuous recording and BestBuy states you can add an SD card which you can not.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 1 out of 5 stars

    lost package bad company on track is no good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no delivery package driver never delivered to me—///////

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 1 out of 5 stars

    Terrible product. Even worse tech support.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrible product. Despite of reducing sensitivity, creating very specific activity zone, this camera keeps triggering false motion detection all day long. From flying leaves in the yard to cars driving by the house, it keeps getting activated. Reached out their support. They sent a copy/paste canned reply without even reading my issue, asking me to do things that I had already done. No phone support. Only email support that takes 2-3 to respond. Total waste of money!

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy