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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.5 out of 5 stars with 487 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend

Customers are saying

Customers are delighted by the Smart Wi-Fi E340 2K Video Doorbell, particularly the clear camera quality and ease of use. Many find the battery life impressive and appreciate the overall performance, night vision, and accurate motion detection. The local storage option is also a plus for some users, while a few have noted minor issues with app performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 487 reviews
  • Rated 3 out of 5 stars

    Camera is good, other features needs to improve

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is good and the package. But there are cases where it wasnt able to detect the person. Also, it doesnt work with mg mechanical doorbell even tho blink doorbell works flawlessly with it. So be sure to prepare money to buy their chimes as well

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Ding dong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice door bell camera battery life is alright but if you don’t want to charge it just wire it to your existing door bell wirings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and delivers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly easy to set up and picture quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BCN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, priced right and no monthly fee required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and works very well. In wired configuration the detection is very fast and accurate, and I had no trouble integrating with my old analog doorbell chime. It adds good security and the motion-triggered light has been helpful on occasion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best cameras on the market for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all there cameras around my house, This one is battery operated or you can hook it up. The battery lasts for months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit. Rivals Ring no subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought entire Eufy system. Love this and added a solar panel to it so I never have to charge it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Works aa advertised! Easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great doorbell, clear video. I took it off record always as it used up battery quickly. Easy to label frequent visitors. Purchased spare battery.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My Ring is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had a Ring Camera but decided I want something without a subscription plan. I made a mistake. In comparison to my Ring camera, this camera is slow, misses lots of motion, especially at night, and the app is just not as user friendly as Ring. This camera can only store so much video and its really hard to sort through all the footage you have. Everytime you open a video on your phone there is a 5 second pop up saying it is encrypting the video. Everytime there was motion at my door and I would click the notification, that already came through super delayed, it would then take a long time to get the video up to see the current motion. Ring has and endless slider of all videos on one screen. You can just keep sliding the slider through all the past videos right on one screen, and its nearly instant, takes no time to load the videos. I ended up returning this and buying an even better Ring device after realizing how much better it truly is. Im ok with paying a small fee every month for lots of storage, a user friendly smooth app, and all the little things that come with it. Plus I'm able to connect them to my Amazon Echo dots and get notifications when someone is ringing my doorbell. I was just not satisfied.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 2 out of 5 stars

    Video lags on phone and quality isnt good either.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    video lags, quality of the video isnt good as well. I wish i should have bought the aosu camera instead.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Ring ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to use decent price very user friendly my wife and myself absolutely love this product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Door bell camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine enough to tell if someone’s at your front door and you can see who they are, but it’s not my favorite..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Digital Eye In The Sky

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a client. Seems to be a decent doorbell. I would never own a digital doorbell, but I am old-school. So, give it a try if you are so inclined.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great a great doorbell camera and shows when items are delivered and picked up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchaser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have not had any issues with our new door bell. We love it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not the camera. I thought it was. It doesn’t pick up on people. It only picked up on some way that was way across the street even though I changed the parameters on the settings.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality door bell camera that doesn’t require a subscription and is great quality

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Bought two, returned both next day!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] We bought two of these to replace ring ones, and boy was that a mistake, they literally wouldn't record ANYTHING, including us pulling up to them, getting out, and walking right up to the door, nothing, lit up, never recorded. Several people also near them, and cars, and animals, and no recordings at all! We adjusted all of the settings, and still would just not record, restarted router, phones, cameras, reinstalled the app, nothing worked.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for the first few days but would not connect afterwards.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy