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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.5 out of 5 stars with 461 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the Smart Wi-Fi E340 2K Video Doorbell, particularly the clear camera quality and ease of use. Many find the battery life impressive and appreciate the overall performance, night vision, and accurate motion detection. The local storage option is also a plus for some users, while a few have noted minor issues with app performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 461 reviews
  • Rated 5 out of 5 stars

    Great video doorbell / package camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more fees like the “ other “ brands that’s the absolute best thing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a Ring

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, not as many features as Ring. Not as compatible as Ring with Alexa. Not as fast as Ring. I went back to Ring. Doesn’t have the need to subscribe for full features paid for. Guess I’ll pay Ring for services.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a camera system that doesn't require a monthly subscription fee.This camera is so easy to set up and so easy to use the app with no monthly subscription!!!The clarity of the camera is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some getting used to, but it’s a solid camera. Probably not the best, but still good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door cam

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products, I would definitely recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing ringdoorbell without subscription and all the perks what not to like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sister

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my door bell!! Easy installation just know it uses a 2.4G wifi. Not 5G.. I like the dual camera and look forward to exploring more features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used existing chime

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was simple using the existing chime.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell performs ok. I like that you do not need a subscription. The app is a little slow but only by maybe 2 seconds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent for its,purpose.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy, the app is very user friendly. I have other eufy so this may be a biased opinion. Best part, subscription is optional in order to record.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not installed yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have NOT installed this yet, have to figure out where to put it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wireless doorbell with camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a Christmas gift. Good price and hoping it will work well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is worth the money, time, and effort Also, ability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Works fantastic. It alerts me everytime and i love that it has the feedback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent security camera recommend over other brands

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eufy Video Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't installed it yet. It didn't fit the prior Ring Doorbell or original doorbell screw hole layout. I had to go buy a drill bit 15/64" to work with it.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Cons mentioned:
    False alerts

    Rated 1 out of 5 stars

    Doesnt work and they dont care

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive replaced this doorbell over 4 times and each time it has a new problem, it wont charge, or wont use the mechanical bell, or stops giving notifications, and the list goes on. Customer service was non-existant as they 'wait for engineers to look at it' and then the engineers say its not compatible with my system.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Security/Privacy Risk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is based soley on Company policy rather than the doorbell itself. I have no idea how good the doorbell is because I didnt complete the installation. Let me preface by stating I currently own three cameras and the homebase from Eufy that I purchased several months ago that I've been happy with but my opinion of the brand has completely changed. After calling the company's customer service, I learned that i could not sync the doorbell camera manually. Now they force you to scan a QR code without the option to type in characters. I know this is all the rage because people love convenience (who doesn't? ) but this allows your phone to be possibly compromised as there is no way to know what the source code does to your phone. Anything from mining your personal information to malicious code are possible. I was also prompted to allow my location service. None of these things should be required but they are. If you care about protecting your privacy/security, consider other options.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you for taking the time to share your concerns. We're sorry to hear that you've had a less than satisfactory experience with our product.

      Regarding the binding and syncing issue, it seems that the problem may have arisen due to an incomplete binding process. The QR code scanning is a part of our setup process designed to make the installation easier and more efficient. We understand your concerns about security, and we want to assure you that our QR codes are safe and do not compromise your phone in any way.

      As for the permissions, we want to clarify that we are transparent about the permissions we request. As part of our commitment at Eufy Security, we actively inform our users about the permissions we require and why we need them. We do not mine your personal information or insert malicious code. The location service permission, for instance, is required for geofencing features and to provide customized services based on your location.

      We understand that privacy and security are of utmost importance to you, and we want to assure you that they are to us as well. We are committed to ensuring the highest level of data protection for our users.

      If you have any problem with the product, just reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      If you still feel uncomfortable with our product and wish to return it, please feel free to contact Best Buy for assistance. We appreciate your feedback and will continue to work on improving our products and services. eufy

  • Rated 5 out of 5 stars

    Great Doorbell..as always.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can be said it finally interfaces in with original doorbell chimes in the homes.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t fit well due to wire connector caps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggled a lot with fitting the device due to wire connector caps. Design could have been accommodated this.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy