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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.5 out of 5 stars with 461 reviews

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Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the Smart Wi-Fi E340 2K Video Doorbell, particularly the clear camera quality and ease of use. Many find the battery life impressive and appreciate the overall performance, night vision, and accurate motion detection. The local storage option is also a plus for some users, while a few have noted minor issues with app performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 461 reviews
  • Rated 5 out of 5 stars

    Ring who???

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eufy is the best. No cloud storage. Straight to the point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to install and set up. Working as expected so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really an amazing product!!!! Very reliable and the app interaction is very easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dual camera doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the dual camera and fast notifications when someone walks towards the front door or rings the doorbell.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doorbell cam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not do what expected. Does not record 80% of the event, when it does it will record a package and never show anyone delivering it. I have eufy cameras and they work well. I’ve tried all the combinations in settings to no satisfaction.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Eufy strikes again

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best door bell camera eufy has made. It light up the porch when activated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    me gusta por qué no tiene membresía

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ………….Good ……………………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good doorbell camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. Works best. Glad this doesn’t have the ring local notification for the neighborhood

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cannot connect WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one from a friend but could not get it to work with my WiFi, even though I searched online and found that a common issue is connecting with 2.4 ghz instead of 5 ghz. So I set it up with my router but still could not connect. So I came to BestBuy and bought a new one thinking the one I got from my friend might be faulty. But no, the new one could not connect either. Terrible. I tried another one from a different brand also connecting with 2.4ghz which worked flawlessly. Buyers be aware.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Double camera view is great for monitoring.I recommend to buy this product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this door bell with camera and 2 ways audio, its amazing

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could be way better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality is about average. The motion alert is bad, it takes a long time before you receive an notification

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Exelent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent gift for my mom, it sounds excellent, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best video doorbell, period.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Great sensitivity and resolution. Contemplating getting the door lock now.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Off-line issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please review off-line issues with this camera before purchasing. Common issue with this model type, looks like since three years ago. Eufy still hasn’t fixed the problem. Just purchased mine a month ago and my camera will not remain connected to my Internet.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com. Our customer service team is always ready to help you and are eager to help you fix the issue.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    What I wanted

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was wanting. A huge benefit is there are no subscription fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend to replace your old door bell.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Uses AI for package delivery and has great detection.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Motion detection
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Works with your existing chime & no subscriptions!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a lot to like in the Eufy E340. It leverages two cameras to cover a large viewing area with great picture quality. It has flexible installation options - notably support for existing mechanical chimes. And it has video storage built-in to the device itself, so you're not pushed into a monthly subscription for cloud storage of the recordings. I upgraded an existing camera doorbell (from a different manufacturer) with a new Eufy E340. One of the big reasons I upgraded was because the Eufy promised to work with our existing mechanical chime. The doorbell camera we had was wired but didn't support the mechanical chime - I had to bypass it to complete the circuit and supply power to the doorbell, and then it used a little wireless chime box which just wasn't as audible throughout the house. The Eufy, on the other hand, leverages its battery to help it work with a mechanical chime - it runs off the battery, but can trickle charge the battery over time by drawing some power from the chime circuit. (I'm not sure how it works, but I assume it might be similar to the way some smart thermostats can draw power by "pulsing" your equipment on.) It works just as advertised with our mechanical chime. I can't yet speak to how effectively it can keep the battery topped off from the chime circuit - I've noticed the battery percentage going down, but that may be part of its normal approach to managing the battery charge (since keeping a lithium battery at 100% is not good for its health). If you have or don't want to use, a mechanical chime, there are some electronic chime options for separate purchase from Eufy. If nothing else, you can rely on the notifications it generates through its app and/or Alexa devices. If you're not hooking it up to an existing circuit, then E340 also has you covered with its battery-based operation. (You'll just have to occasionally pop the doorbell off its mount and take out the battery to recharge it.) The image quality seems to be a big step-up with this Eufy video doorbell from what I had before. Not only is the resolution higher, but the two-camera system is beneficial. Instead of trying to use a very wide-angle camera to capture it all, the E340 can instead just capture the most important areas of interest (people and packages) with dedicated cameras. It also supports "color night vision", which basically means it has some upwards-firing LEDs that it can turn on to illuminate the area near the doorbell in the dark in order to capture color. By default, though, my E340 captured video lit by infrared light, like what my old doorbell camera did. You might prefer this if you don't want your doorbell lighting up your door's vicinity when it detects motion at night. The Eufy Security companion app made set-up pretty easy. It's also refreshing not to be constantly greeted with a sales pitch for a monthly subscription in the app. Since the E340 has 8 GB of local video storage, it can capture even back-to-back events for later viewing with no cloud storage subscription required. If you'd like more storage, this video doorbell works with Eufy's central "HomeBase" systems, purchased separately, that can have even more local storage added. The motion detection required some fine-tuning out of the box - mostly in setting up activity detection zones. (It was here that I noticed a minor bug in the Eufy Security app - it has the "floor view" and "porch view" cameras labeled backwards here.) Since doing that, the Eufy does seem much less prone to false positives on motion detection compared to the doorbell camera I replaced. I haven't had occasion to see the package detection in action since installing the doorbell. I also haven't had time to explore and set up the facial recognition feature, but that's an intriguing feature. Overall, I'm really pleased with how this doorbell is functioning for us. I love the mechanical chime compatibility, and that it has full functionality even without a monthly subscription. The very clear images produced by each camera, captured at angles optimized to see both people approaching the door and objects lying by your door, is the cherry on top for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great alternative to Ring

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and love that I don’t have to pay for a subscription!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing device doorbell (2 cameras are the coolest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device, grateful for it not to have any subscriptions.

    I would recommend this to a friend