Customer Ratings & Reviews

This review is based soley on Company policy rather than the doorbell itself. I have no idea how good the doorbell is because I didnt complete the installation. Let me preface by stating I currently own three cameras and the homebase from Eufy that I purchased several months ago that I've been happy with but my opinion of the brand has completely changed. After calling the company's customer service, I learned that i could not sync the doorbell camera manually. Now they force you to scan a QR code without the option to type in characters. I know this is all the rage because people love convenience (who doesn't? ) but this allows your phone to be possibly compromised as there is no way to know what the source code does to your phone. Anything from mining your personal information to malicious code are possible. I was also prompted to allow my location service. None of these things should be required but they are. If you care about protecting your privacy/security, consider other options.

Excellent security camera recommend over other brands

What can be said it finally interfaces in with original doorbell chimes in the homes.

This is really an amazing product!!!! Very reliable and the app interaction is very easy!

Product was easy to install and set up. Working as expected so far.

Eufy is the best. No cloud storage. Straight to the point.

Like the dual camera and fast notifications when someone walks towards the front door or rings the doorbell.

Ive replaced this doorbell over 4 times and each time it has a new problem, it wont charge, or wont use the mechanical bell, or stops giving notifications, and the list goes on. Customer service was non-existant as they 'wait for engineers to look at it' and then the engineers say its not compatible with my system.

So far the best door bell camera eufy has made. It light up the porch when activated.

Love this item. Works best. Glad this doesn’t have the ring local notification for the neighborhood

………….Good ……………………………………………………………………………………………………..

Double camera view is great for monitoring.I recommend to buy this product

this door bell with camera and 2 ways audio, its amazing

I haven't installed it yet. It didn't fit the prior Ring Doorbell or original doorbell screw hole layout. I had to go buy a drill bit 15/64" to work with it.

I got one from a friend but could not get it to work with my WiFi, even though I searched online and found that a common issue is connecting with 2.4 ghz instead of 5 ghz. So I set it up with my router but still could not connect. So I came to BestBuy and bought a new one thinking the one I got from my friend might be faulty. But no, the new one could not connect either. Terrible. I tried another one from a different brand also connecting with 2.4ghz which worked flawlessly. Buyers be aware.

I love it. Great sensitivity and resolution. Contemplating getting the door lock now.

excellent gift for my mom, it sounds excellent, thank you

There's a lot to like in the Eufy E340. It leverages two cameras to cover a large viewing area with great picture quality. It has flexible installation options - notably support for existing mechanical chimes. And it has video storage built-in to the device itself, so you're not pushed into a monthly subscription for cloud storage of the recordings. I upgraded an existing camera doorbell (from a different manufacturer) with a new Eufy E340. One of the big reasons I upgraded was because the Eufy promised to work with our existing mechanical chime. The doorbell camera we had was wired but didn't support the mechanical chime - I had to bypass it to complete the circuit and supply power to the doorbell, and then it used a little wireless chime box which just wasn't as audible throughout the house. The Eufy, on the other hand, leverages its battery to help it work with a mechanical chime - it runs off the battery, but can trickle charge the battery over time by drawing some power from the chime circuit. (I'm not sure how it works, but I assume it might be similar to the way some smart thermostats can draw power by "pulsing" your equipment on.) It works just as advertised with our mechanical chime. I can't yet speak to how effectively it can keep the battery topped off from the chime circuit - I've noticed the battery percentage going down, but that may be part of its normal approach to managing the battery charge (since keeping a lithium battery at 100% is not good for its health). If you have or don't want to use, a mechanical chime, there are some electronic chime options for separate purchase from Eufy. If nothing else, you can rely on the notifications it generates through its app and/or Alexa devices. If you're not hooking it up to an existing circuit, then E340 also has you covered with its battery-based operation. (You'll just have to occasionally pop the doorbell off its mount and take out the battery to recharge it.) The image quality seems to be a big step-up with this Eufy video doorbell from what I had before. Not only is the resolution higher, but the two-camera system is beneficial. Instead of trying to use a very wide-angle camera to capture it all, the E340 can instead just capture the most important areas of interest (people and packages) with dedicated cameras. It also supports "color night vision", which basically means it has some upwards-firing LEDs that it can turn on to illuminate the area near the doorbell in the dark in order to capture color. By default, though, my E340 captured video lit by infrared light, like what my old doorbell camera did. You might prefer this if you don't want your doorbell lighting up your door's vicinity when it detects motion at night. The Eufy Security companion app made set-up pretty easy. It's also refreshing not to be constantly greeted with a sales pitch for a monthly subscription in the app. Since the E340 has 8 GB of local video storage, it can capture even back-to-back events for later viewing with no cloud storage subscription required. If you'd like more storage, this video doorbell works with Eufy's central "HomeBase" systems, purchased separately, that can have even more local storage added. The motion detection required some fine-tuning out of the box - mostly in setting up activity detection zones. (It was here that I noticed a minor bug in the Eufy Security app - it has the "floor view" and "porch view" cameras labeled backwards here.) Since doing that, the Eufy does seem much less prone to false positives on motion detection compared to the doorbell camera I replaced. I haven't had occasion to see the package detection in action since installing the doorbell. I also haven't had time to explore and set up the facial recognition feature, but that's an intriguing feature. Overall, I'm really pleased with how this doorbell is functioning for us. I love the mechanical chime compatibility, and that it has full functionality even without a monthly subscription. The very clear images produced by each camera, captured at angles optimized to see both people approaching the door and objects lying by your door, is the cherry on top for me.

Exactly what I was wanting. A huge benefit is there are no subscription fees.

Great device. Uses AI for package delivery and has great detection.