Customer Ratings & Reviews
- Model:
- T8214111
- SKU:
- 6547262
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the product's excellent Camera Quality, impressive Battery Life, and reliable Overall Performance, which works exactly as expected. They also highly value its Ease of use, effective Night Vision, and fast, accurate Motion Detection, along with the benefit of local storage. Although a few users reported minor issues with Connectivity and wired Installation, the device is generally praised for not giving false alerts.
This summary was generated by AI based on customer reviews.
Great camera for a great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a camera system that doesn't require a monthly subscription fee.This camera is so easy to set up and so easy to use the app with no monthly subscription!!!The clarity of the camera is amazing.
I would recommend this to a friendBest doorbell buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my Google Nest Saving monthly $$. No monthly fees!
I would recommend this to a friendDoorbell Upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade from the original version! Package monitoring is super nice!
I would recommend this to a friendGreat video doorbell / package camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No more fees like the “ other “ brands that’s the absolute best thing.
I would recommend this to a friendGood product; occasional missing video capture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but occasionally did not capture video on a person
I would recommend this to a friend- Cons mentioned:Connectivity
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for the first few days but would not connect afterwards.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Pros mentioned:Camera quality
Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took some getting used to, but it’s a solid camera. Probably not the best, but still good.
I would recommend this to a friend Sister
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my door bell!! Easy installation just know it uses a 2.4G wifi. Not 5G.. I like the dual camera and look forward to exploring more features
I would recommend this to a friendExcelent for its,purpose.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was easy, the app is very user friendly. I have other eufy so this may be a biased opinion. Best part, subscription is optional in order to record.
I would recommend this to a friendNot a Ring
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, not as many features as Ring. Not as compatible as Ring with Alexa. Not as fast as Ring. I went back to Ring. Doesn’t have the need to subscribe for full features paid for. Guess I’ll pay Ring for services.
No, I would not recommend this to a friendOk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell performs ok. I like that you do not need a subscription. The app is a little slow but only by maybe 2 seconds
I would recommend this to a friendAMAZING
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An amazing ringdoorbell without subscription and all the perks what not to like.
I would recommend this to a friendDoorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok I thought it was closer like the ring but they are way off.
No, I would not recommend this to a friendNot great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was not the camera. I thought it was. It doesn’t pick up on people. It only picked up on some way that was way across the street even though I changed the parameters on the settings.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Bought two, returned both next day!
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] We bought two of these to replace ring ones, and boy was that a mistake, they literally wouldn't record ANYTHING, including us pulling up to them, getting out, and walking right up to the door, nothing, lit up, never recorded. Several people also near them, and cars, and animals, and no recordings at all! We adjusted all of the settings, and still would just not record, restarted router, phones, cameras, reinstalled the app, nothing worked.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
not installed yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we have NOT installed this yet, have to figure out where to put it
I would recommend this to a friendRing camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Works fantastic. It alerts me everytime and i love that it has the feedback.
I would recommend this to a friend- Pros mentioned:Camera quality
Security/Privacy Risk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is based soley on Company policy rather than the doorbell itself. I have no idea how good the doorbell is because I didnt complete the installation. Let me preface by stating I currently own three cameras and the homebase from Eufy that I purchased several months ago that I've been happy with but my opinion of the brand has completely changed. After calling the company's customer service, I learned that i could not sync the doorbell camera manually. Now they force you to scan a QR code without the option to type in characters. I know this is all the rage because people love convenience (who doesn't? ) but this allows your phone to be possibly compromised as there is no way to know what the source code does to your phone. Anything from mining your personal information to malicious code are possible. I was also prompted to allow my location service. None of these things should be required but they are. If you care about protecting your privacy/security, consider other options.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you for taking the time to share your concerns. We're sorry to hear that you've had a less than satisfactory experience with our product.
Regarding the binding and syncing issue, it seems that the problem may have arisen due to an incomplete binding process. The QR code scanning is a part of our setup process designed to make the installation easier and more efficient. We understand your concerns about security, and we want to assure you that our QR codes are safe and do not compromise your phone in any way.
As for the permissions, we want to clarify that we are transparent about the permissions we request. As part of our commitment at Eufy Security, we actively inform our users about the permissions we require and why we need them. We do not mine your personal information or insert malicious code. The location service permission, for instance, is required for geofencing features and to provide customized services based on your location.
We understand that privacy and security are of utmost importance to you, and we want to assure you that they are to us as well. We are committed to ensuring the highest level of data protection for our users.
If you have any problem with the product, just reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
If you still feel uncomfortable with our product and wish to return it, please feel free to contact Best Buy for assistance. We appreciate your feedback and will continue to work on improving our products and services.
Great Doorbell..as always.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can be said it finally interfaces in with original doorbell chimes in the homes.
I would recommend this to a friendEufy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent security camera recommend over other brands
I would recommend this to a friend