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Customer reviews

Rating 4.5 out of 5 stars with 506 reviews

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Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are pleased with the product's excellent Camera Quality, impressive Battery Life, and reliable Overall Performance, which works exactly as expected. They also highly value its Ease of use, effective Night Vision, and fast, accurate Motion Detection, along with the benefit of local storage. Although a few users reported minor issues with Connectivity and wired Installation, the device is generally praised for not giving false alerts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 506 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    waste of $$

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a waste of $$. The internet connection would never stay on when I was using other electronics. The doorbell was less than 10 feet from my modem. It was always offline. I should have purchased a different brand and paid the monthly service.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this. Unreliable and the app constantly glitches. You will need to buy another battery because it drains fast with the motion monitoring.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really an amazing product!!!! Very reliable and the app interaction is very easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to install and set up. Working as expected so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dual camera doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the dual camera and fast notifications when someone walks towards the front door or rings the doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring who???

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eufy is the best. No cloud storage. Straight to the point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy strikes again

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best door bell camera eufy has made. It light up the porch when activated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good doorbell camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. Works best. Glad this doesn’t have the ring local notification for the neighborhood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Double camera view is great for monitoring.I recommend to buy this product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    me gusta por qué no tiene membresía

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ………….Good ……………………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this door bell with camera and 2 ways audio, its amazing

    I would recommend this to a friend
  • Cons mentioned:
    False alerts

    Rated 1 out of 5 stars

    Doesnt work and they dont care

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive replaced this doorbell over 4 times and each time it has a new problem, it wont charge, or wont use the mechanical bell, or stops giving notifications, and the list goes on. Customer service was non-existant as they 'wait for engineers to look at it' and then the engineers say its not compatible with my system.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Best video doorbell, period.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Great sensitivity and resolution. Contemplating getting the door lock now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exelent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent gift for my mom, it sounds excellent, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I wanted

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was wanting. A huge benefit is there are no subscription fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend to replace your old door bell.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Uses AI for package delivery and has great detection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great alternative to Ring

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and love that I don’t have to pay for a subscription!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Not worth the hype

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality image. I like the dual camera aspect but it does take away a bit from the continuous image. Missed a lot of events and battery life wasnt the greatest. Already moved on to a different product.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 2 out of 5 stars

    Cannot connect WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one from a friend but could not get it to work with my WiFi, even though I searched online and found that a common issue is connecting with 2.4 ghz instead of 5 ghz. So I set it up with my router but still could not connect. So I came to BestBuy and bought a new one thinking the one I got from my friend might be faulty. But no, the new one could not connect either. Terrible. I tried another one from a different brand also connecting with 2.4ghz which worked flawlessly. Buyers be aware.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Amazing device doorbell (2 cameras are the coolest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device, grateful for it not to have any subscriptions.

    I would recommend this to a friend