Customer Ratings & Reviews
- Model:
- T8214111
- SKU:
- 6547262
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers are delighted by the Smart Wi-Fi E340 2K Video Doorbell, particularly the clear camera quality and ease of use. Many find the battery life impressive and appreciate the overall performance, night vision, and accurate motion detection. The local storage option is also a plus for some users, while a few have noted minor issues with app performance.
This summary was generated by AI based on customer reviews.
Great alternative to Ring
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and love that I don’t have to pay for a subscription!
I would recommend this to a friendDoorbell cam
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not do what expected. Does not record 80% of the event, when it does it will record a package and never show anyone delivering it. I have eufy cameras and they work well. I’ve tried all the combinations in settings to no satisfaction.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Doesn’t fit well due to wire connector caps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I struggled a lot with fitting the device due to wire connector caps. Design could have been accommodated this.
I would recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Amazing device doorbell (2 cameras are the coolest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device, grateful for it not to have any subscriptions.
I would recommend this to a friendEufy Door Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful upgrade from previous model. The view is so much better.
I would recommend this to a friendOff-line issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please review off-line issues with this camera before purchasing. Common issue with this model type, looks like since three years ago. Eufy still hasn’t fixed the problem. Just purchased mine a month ago and my camera will not remain connected to my Internet.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com. Our customer service team is always ready to help you and are eager to help you fix the issue.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Doorbell camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell camera. Love the split screen. You see everythinh
I would recommend this to a friendGreat item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item, works as advertised. Great product
I would recommend this to a friendCould be way better.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The video quality is about average. The motion alert is bad, it takes a long time before you receive an notification
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Good Except
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video and all functions work good EXCEPT I can’t get it to work with my existing wired chime.
I would recommend this to a friendsupport by email only
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.battery will not fully charge and eufy support were like try this and try that, communication by email only, I returned the doorbell
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Excellent Quality, 2 Cameras!, Easy to use
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been in the market for a new Video Doorbell but there's just so many options out there. The options start to really fall of if you're not interested in paying a monthly/yearly fee. Cue the eufy. I've had it setup for a week now and it's been great. Picks up much better than my old video doorbell. Though I did have some false positives over the following days. Setup was a breeze and getting it synced to my network through the app went without a hitch. The app is also quite easy to use. It was also way easier and intuitive to add a family member so they could also view it as well. My biggest like on this has to be that it utilizes 2 separate camera's. There's the front facing, which has a pretty darn good field of view and fantastic quality. Then there's the bottom camera that you can monitor if you have a package dropped off on the porch. I had mentioned some false positives. It seems those are fixed now since I changed up the zones (which I didn't realize you could do) so now I only ever get alerts when there's an actual package or someone at the door. A quirk would be the connection to hook up the doorbell for wired installation. It would have been nice to just use my wires I already have, but you need to use the connectors they include with the Doorbell. It's clunky really, and making it so the pre-existing wires could be either looped around the leads on the back or where they would slot in like speakers on a stereo receiver would be a much easier install. It would also have made mounting easier as I had to hide not only the actual wiring, but also their connectors so it was a bit of a fight to get it in place. I do like that it came with a wedge. The last one I had did not, and I had to buy some . I did buy an 3rd party adjustable one as the way our doorbell is installed, it faces the opposite side of our entry way so it doesn't pick anyone up until they're quite literally next to it, though I've not had that issue with the eufy. I wish the onboard storage was larger, especially given that flash drives as small as thumbnail have as much a 512-1024GB of space now. If you opt for the monthly fee, it's stored for 30 days on the cloud, otherwise, you have 8GB of local storage which really isn't a lot when you're recording at 2560x1440 in either color or in Night Vision, especially if you live in a busy locale. Even if not increasing the size internally, allowing the ability to either connect a flash drive or expand the storage with an SD Card would go a long way with having some more peace of mind. Overall, it's a really fantastic doorbell and outside of the clumsy installation and limited local storage, it's a great unit and competitior in a very crowded market.
I would recommend this to a friendWish it did continuous recording like my last one.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Eufy. However, this doorbell has no option for continuous recording and BestBuy states you can add an SD card which you can not.
I would recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Missing motion and bad battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started out good then started missing motions. Battery doesn’t last long it’s been a less than a week and already at 20%
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com. Our customer service team is always ready to help you and are eager to help you fix the issue.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
waste of $$
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was a waste of $$. The internet connection would never stay on when I was using other electronics. The doorbell was less than 10 feet from my modem. It was always offline. I should have purchased a different brand and paid the monthly service.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Terrible product. Even worse tech support.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrible product. Despite of reducing sensitivity, creating very specific activity zone, this camera keeps triggering false motion detection all day long. From flying leaves in the yard to cars driving by the house, it keeps getting activated. Reached out their support. They sent a copy/paste canned reply without even reading my issue, asking me to do things that I had already done. No phone support. Only email support that takes 2-3 to respond. Total waste of money!
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
DONT DO IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I REGRET SWITCHING FROM RING TO EUFY. DONT DO IT!! CUSTOMER SERVICE AWFUL, MOTION DETECTION AWFUL, MISSED NOTIFICATIONS
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery doesn't last. Doesn't record package being dropped off. Just not a good camera. I wished I never purchased it
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Worked just for 5 month. Won’t recommend
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door worked perfectly during five months I bought it back in December and now is May and doesn’t work anymore is off-line constantly, I connected and reconnected finally the doorbell gave up and doesn’t work even when is connected. Customer Service is really really messy. You have to call and wait for them to answer, that I will be able to claim my warranty
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Temporary device
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell works for a while, then its WiFi antenna dies. Device no longer can connect to the band it saw before. The customer service center for eufy is no help. It offers a replacement but I cannot cross reference my purchase from Best Buy of 6 months ago.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,