Customer Ratings & Reviews
- Model:
- T8214111
- |
- SKU:
- 6547262
Customer reviews
Rating 4.5 out of 5 stars with 461 reviews
(461 customer reviews)Rating by feature
- Video Quality4.7
Rating 4.7 out of 5 stars
- Mobile App4.5
Rating 4.5 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the Smart Wi-Fi E340 2K Video Doorbell, particularly the clear camera quality and ease of use. Many find the battery life impressive and appreciate the overall performance, night vision, and accurate motion detection. The local storage option is also a plus for some users, while a few have noted minor issues with app performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality, Ease of use, Night vision
Rated 5 out of 5 stars
Doorbell Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell camera. The only one that doesn’t require a data plan. The dual camera system is terrific providing also an enlarged view of the person. Night lights, sends instant notifications to phone, and Alexa that announces the movement/person/package. Easy to use and install. I plan to add more. Great product that gives you peace of mind!!
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Perfect upgrade from Ring.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a long time Ring doorbell user. I finally decided to make a change to eufy since i already have the smart keypad lock and the flood light camera. I wanted to keep more devices in the same ecosystem. Installation of the camera is very easy, both mounting it and setting up via the app. I like that they include some wire with a connector to make the connection sit properly. Now my doorbell is charging all the time time. I played with the settings and am using the best settings that you can use. The video is maximum quality and i have the motion clips set to record along with a thumb nail in the notification panel. I also have it set to record if a package is delivered. There are two cameras, one front facing and one facing down. The down facing camera is meant to see packages that are left in front of your door. Unfortunately my mailbox blocks that view, but that's my problem. There is also a nice dual light that turns on as well. The last thing I will mention is the built in storage that eliminates the need for any type of paid subscription for event storage. The built in memory will hold a large amount of video clips depending on image quality you select. Overall i am really enjoying my new doorbell camera. It had given me no issues and works perfectly. I do like the notification sounds that ae included in the app.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 3 out of 5 stars
Basic Video Doorbell System with Dual 2K Cameras
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Eufy Video Doorbell E340 is a compact unit that features Dual 2K FHD Cameras with Color Night Vision and dual lighting system. Guard Deliveries with Smart AI provides instant package delivery notification and package detection. There is also 8GB of onboard storage that minimizes the need for a subscription service. With 2k footage being captured, it will be easy to fill up the onboard 8GB storage so keep that in mind when using. There are options within the Eufy App to add a Cloud Storage Backup plan to increase the amount of video footage the Doorbell can store. Setting up the Eufy Video Doorbell E340 is a straightforward process with a couple of caveats. Once unboxed, you will see the doorbell unit, the included wiring for a wired installation if your home is already set up for that. There are 2 mounting brackets to choose from depending on your installation preference. One bracket is for a wired installation and the other is for using the doorbell battery operated. Once the desired bracket is fastened to your front door area, you are ready to power on and connect the doorbell to your wireless network. Here is caveat number one. The Eufy E340 Video Doorbell only supports 2.4GHz wireless networks. We have a wireless 6E Mesh network and all 3 networks, 2.4, 5 and 6e share one SSID. This scenario does not work. We had to rename the 2.4GHz network SSID to allow the doorbell to connect to the wireless. Not a big deal, however it took a few minutes to realize this was the case. Step 1. Download the Eufy Security App to your mobile device. Step 2. Sign up for an account through the app and tap the QR code option within the app Step 3. Scan the QR code on the outside of the package Step 4. Tap and hold the sync button on back of the doorbell until you hear a beep Step 5. Acknowledge you heard a beep within the app and the app will the present a 2nd QR Code Step 6. Hold Doorbell 8 inches from the QR code on your mobile device and it will scan the code to connect to wireless network Step 7. Once doorbell is connected to the wireless network you are ready place it in its door holder Step 8. Within the app there are a bunch of configuration options to tailor the system to your needs, highly recommend going through all the steps to familiarize yourself with the operation. Overall, the Eufy Video Security E340 is a decent option for providing security for the front door area of your home and notifying when packages have arrived. Setup, however, is clunky at best and not as intuitive as expected. I would recommend exploring other options in this product area to find the best fit for you and your family's needs.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great investment in security!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dual camera! It makes me feel safe to know exactly what is going on at my front door!
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 4 out of 5 stars
Great video doorbell with many unique features
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Eufy security doorbell E340 2K dual lens hybrid zoom is a well made video doorbell with many excellent features. The packaging was nice and compact so not to be wasteful and easier to store. I found the installation simple and well prepared except it was a little confusing with the difference between battery and wired. I installed as wired and it worked well with my existing doorbell chime. It’s nice that the battery automatically charges from the existing wiring in case the power goes out so the doorbell can still work. The setup is fairly easy and the dual cameras work well except the split images are a little difficult to get use to. The video is sharp and clear and the color night vision is great. I couldn’t decide whether to install the wedge behind the camera and my camera is not showing my whole porch. I plan to remove the camera and add the wedge to see if that fixes my problem. The lights above and below the doorbell helps light up the video in the dark. My only concern is that the all motion setting picks up cars driving by in the street. When I turn on the human only setting it does not show pets on my porch which some of the cameras I have used do show. I tried the activity zone with all motion setting and there is no way to keep cars on the street from being picked up no matter how small I make the activity zone or how low I set the sensitivity. Overall this is a great video doorbell camera.
I would recommend this to a friend Rated 5 out of 5 stars
happy with the new eufy video doorbell!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to replace my ring video doorbell that required a subscription fee to see any activity at my front door, even right after the activity occurred. I decided to go with the eufy video doorbell because it didn't require a subscription. There was initially some issue with the new video doorbell not charging, but that got resolved. I'm very happy with the new eufy video doorbell
I would recommend this to a friendRated 4 out of 5 stars
Dual camera is great but somewhat disappointing
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have experience with several different Eufy cameras, including an earlier doorbell models and believe they are an excellent addition to the security of your home. Earlier cameras have helped to demonstrate to local police property intruders as well as providing a clear photo of a known burglary suspect who turned away after seeing the camera and was later found to have others stolen goods at his girlfriend’s house. The earlier dual camera model I purchased was an S330 and this unit is very similar. It is slightly lighter and thinner but continues to be larger and less attractive than a small ornamental electric doorbell. The pairing and network attachment was quite easy and involves a clever QR code to register the unit with the app and a QR screen code which transfers your Wi-Fi password to the unit via one of the included cameras. The main camera has a large field of view, and will show the torso and face of someone approaching, and the second camera pointing inferiority basically showing your doormat and can visualized most packages and sometimes even read large text on the packages after they have been left at a doorstep. There is built in an Eye, which. the split camera very conveniently aims in fairly and can visualized most packages and sometimes even read large text. There is built in AI which is correct perhaps 80% of the time and will recognize a package being left or picked up or a human. This unit can be attached to your DC existing wiring for a doorbell and ring an inside ringer or can be used exclusively through the app. Know that even if you do have available wires, the angle and placement may not be ideal to visualize both the approaching person and the doormat packages. I have noticed two differences with this unit compared my existing S330 model - the fringe Wi-Fi reception and transmission appears inferior on the new model, and the video quality is slightly less on the new model. I am not sure if this will be affected by a future firmware update, but I did update the firmware as of the end of October 2023. The app is very good and as you are not forced to a cloud storage plan, these cameras can be less expensive than some competitors over the long run. Note that if your information is stored locally either on the camera or on an additional purchase homebase there is always slightly less responsiveness when pulling up a desired video as the apps must pull the data.
- Pros mentioned:Camera quality
Rated 3 out of 5 stars
A great product RUINED because it's annoying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I REALLY wanted to love this thing. It does SO MANY THINGS better than the RING Pro 2. Video quality is superior to the RING PRO, easier to set up, no fees to get full features. What's not to like? IT'S ANNOYING THE DAYLIGHTS outta me! What are they thinking needing to have 3, 4, even 5 alerts all in a row just because it saw a person! In so many ways this is a superior product to WYZE and RING. But, because it's so annoying (and difficult to silence) it will likely be boxed up and brought back to my Best Buy store. I just can't live with the constant alerts
No, I would not recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great doorbell ell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy setup and works with your existing chime. Camera quality is great.
I would recommend this to a friend - Pros mentioned:Night vision
Rated 5 out of 5 stars
Well worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, great visibility in the daytime, excellent night sharpness, convenient screenshot feature, and quick reply button. You no longer have to wonder about packages dropped at your door because you can see activity on the dual camera.
I would recommend this to a friend Rated 5 out of 5 stars
Well built
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow this eufy Security doorbell is the most sturdy and well built doorbell that I’ve own to date. I like the option that it comes with being that I can run it on a rechargeable battery or I can hard wire it. So when our home loses power my doorbell with always worn which is a form of comfort to me. That’s true security. The installation is very easy. You just have to make sure that you turn off the power to the wires that power your previous doorbell. Now if you don’t have electricity then you will need to use the battery or hire a professional. I really like the doorbell chime and even more the spotlight that goes off when you push the button. For intruders it might scare them. For the homeowner it helps you to see what is around you if it’s really dark. Overall the app is ok no complaints but it doesn’t really sync with much else that I’m already running at my home. This is the only eufy product that I have. That may change. It also comes with a couple of brackets so that you can get different angles.
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Doorbell Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this product. The video feed is absolutely awesome for a doorbell camera. Stores video with no subscription fee.
I would recommend this to a friend Rated 4 out of 5 stars
Works nicely, but slightly inconsistent
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After using this doorbell for several weeks, I've found that it generally works very well, but can be a little inconsistent with recognizing packages or notifying you of a person walking to your door. HUMAN DETECTED - I live in an apartment complex in a third-floor walk-up. It's the top floor, so I don't typically have many people walking by. However, the viewing angles are wide enough that I get notified if any other person on my floor leaves their apartment. I had no idea my neighbors walked their dogs so much! I ended up needing to turn off the notifications of humans being seen just so I'm not randomly pinged 10x daily. PACKAGE DETECTED - This will detect if a package has been left, and it is generally good at it, but I've noticed that if a package is a very plain white envelope, it will not pick up the delivery being left. Otherwise, functionality is great. BATTERY - I do not have a hard-wire for power, so I was concerned about how long a battery would last in a video device, that is definitely not something to be concerned about. After about three weeks, there does not appear to be a significant drain on the battery (it still reads as full power). DOORBELL - There is a few seconds of delay between the button being pushed and receiving the notification. Otherwise, works perfectly.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Eufy Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. That’s all I want to say & further. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I would recommend this to a friend Rated 5 out of 5 stars
Best Doorbell Yet!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love mine! The customer service is amazing—they’re extremely responsive and truly honor their warranty. After getting rid of my Ring and switching to this one, I’m now considering replacing all my Ring devices with Eufy, specially if i can get rid of monthly payments.
I would recommend this to a friendRated 5 out of 5 stars
The best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best doorbell camera on the market! No subscription is what sold me on purchasing it.
I would recommend this to a friendRated 5 out of 5 stars
I love this camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job ! I love it . Definitely worth it! Battery life is good
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 1 out of 5 stars
eufi duel camera door bell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The main camera shows the picture very dark,but bottom camera is fine.Tried contacting the customer service because I don't want to take it out and don't want to return.Nobody answered the call ,nobody called back.Send email ,explain everything thing,they ask for purchase receipt and proof of purchase.Sent everything.Still asking for more documents.I have only the receipt snd sent the copy to them.NowI am going to return the item,don't recommend eufi,,customer service is very bad.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 5 out of 5 stars
good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product, the wired instruction are not very clear
I would recommend this to a friendRated 2 out of 5 stars
Worked fine for 12 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked until memory filled. Then even after erasing never would save more than a day. Customer service was not helpful.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,










