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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.5 out of 5 stars with 487 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend

Customers are saying

Customers are delighted by the Smart Wi-Fi E340 2K Video Doorbell, particularly the clear camera quality and ease of use. Many find the battery life impressive and appreciate the overall performance, night vision, and accurate motion detection. The local storage option is also a plus for some users, while a few have noted minor issues with app performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-487 of 487 reviews
  • Rated 5 out of 5 stars

    Best Doorbell Yet!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love mine! The customer service is amazing—they’re extremely responsive and truly honor their warranty. After getting rid of my Ring and switching to this one, I’m now considering replacing all my Ring devices with Eufy, specially if i can get rid of monthly payments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best doorbell camera on the market! No subscription is what sold me on purchasing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job ! I love it . Definitely worth it! Battery life is good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    eufi duel camera door bell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main camera shows the picture very dark,but bottom camera is fine.Tried contacting the customer service because I don't want to take it out and don't want to return.Nobody answered the call ,nobody called back.Send email ,explain everything thing,they ask for purchase receipt and proof of purchase.Sent everything.Still asking for more documents.I have only the receipt snd sent the copy to them.NowI am going to return the item,don't recommend eufi,,customer service is very bad.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, the wired instruction are not very clear

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked fine for 12 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked until memory filled. Then even after erasing never would save more than a day. Customer service was not helpful.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 1 out of 5 stars

    Works until it doesn't

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for a year until the interval memory card filled up. At that point you could not erase the card, even though the application said it was erasing the card. No longer saves files after the day rollover, and sometimes doesn't save any video. No help from support.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy