Customer Ratings & Reviews
- Model:
- T81241W1
- |
- SKU:
- 11871231
Customer reviews
Rating 4.3 out of 5 stars with 345 reviews
(345 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Rated 1 out of 5 stars
Solar panels issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is not changing itself enough during very sunny days, I charged it fully for 8 hours and it not worth the money.
This review is from eufy - SoloCam S40 Outdoor Wireless 2K Solar Spotlight Camera - White
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rated 1 out of 5 stars
Bad cameras.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a set of cameras, I follow the instructions and everything... Installed them, and after 2 weeks they turned off.
This review is from eufy - SoloCam S40 2 Outdoor Wireless 2K 8GB Security Cameras with Integrated Solar Panel - White
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Great Outdoor Security Camera
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There’s a lot that can be said about the Eufy SoloCam S40 camera - and almost all of it is good. It’s larger and heavier than other security cameras I’ve seen. It’s about 5 X 3.5 inches and weighs over a pound. The large top surface area is needed for the integrated solar panel and the weight is probably due to the battery. The battery is not removable, so in the event that it needs a recharge, the entire camera would have to be dismounted and charged via the USB cord. But it seems like that would be a rare occurrence. I charged the battery to 100% before using it and inside testing took the charge down to about 80%. But even though it was raining most of today, the charge was at 96% after I put it outside for a couple of hours. The battery charge can be easily monitored in the app. The Eufy camera works with Amazon Alexa, Google Assistant and Apple HomeKit. I don’t have any of those so I wasn't able to test that function. There are 2 motion detection options. The camera has an AI Human Detection system that detects objects similar to the human shape and filters out animals, cars, etc. Or it can be set to detect all motion. It performed well on both settings. The camera has a 135 degree field of view and 8GB of local storage. Stored data can be easily monitored and cleared to create more space. Any videos that you want to save can be individually downloaded to the phone’s photo album. Events are stored by days - not one long running tally. The camera includes a very bright spotlight that can be set to come on at night when motion is detected. Both the color and brightness of the light can be adjusted in the app. Videos taken with the spotlight on were very sharp and looked like they were taken in daylight. I noticed that when I had the outside house lights turned on, the Eufy spotlight did not come on. Lots of things can be customized in the app. Changing the default notification sound lets me distinguish a Eufy camera backyard alert from an alert given by the camera that is in the front window. In my case there was a 10 - 15 second delay between the motion event and notification on my phone. That is similar to the time lag for my other camera by a different vendor. The coolest thing is being able to adjust the activity zone. Once the physical camera position is fixed, the target area can be modified in the app to eliminate spots that might give false alerts (people walking down a sidewalk) or any overlap into a neighbor’s yard. No subscription is needed with the Eufy camera. I just discovered how valuable that feature is. The trial period on another brand of camera that I have ran out yesterday. I no longer get notifications or event videos. It’s worthless without the paid subscription. I tried the Eufy camera inside to see if it might work if I put it in a sunny window with the option to plug it into the outlet as needed. I thought I might use it to see if anyone was walking past the front window. But it apparently can’t “see” through glass so that didn’t work. I did have some trouble with the 2K HD video. The default video recording quality is 2K HD and the app gave me a message "2K HD video not available on your devices" if I tired to view a recorded event or the live view. In the app settings I was able to change the video quality to Full HD (1080P) which allows me to view all the events on the event log. But I still get the error message if I try to see the live view. The Eufy app doesn’t just control the camera. It has an Explore button that shows “picks for you” with the other Eufy products and plans. I found that, and the SALE sign that sometimes flashes, to be annoying. I just want the app to control the product, not try to sell me things it thinks I want. Other than that, the camera is phenomenal and a good investment that should provide service for several years.
This review is from eufy - SoloCam S40 Outdoor Wireless 2K Solar Spotlight Camera - White
I would recommend this to a friend - Pros mentioned:Camera quality, Solar panel
Rated 5 out of 5 stars
solar convenience with no monthly fees
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are many things to love about this camera, so I'll start with the cons. 1. Storage is fixed and not upgradable. 8gb is onboard, and that's what you're stuck with. 2. Battery is also fixed and non-removable. If the battery dies, then the entire unit is hosed - you have to buy a brand new camera. 3. Short mount. This is probably an intentional design feature given how heavy the unit is, but I guess it's more of a mixed bag. The solar panel is integrated to the top of the unit, so with the mount being short, your options for placement of the camera are fairly limited. More on this to come. With a separate solar panel + cord system, you can place the solar panel on your roof or off your gutter to get adequate sun exposure, while the camera is installed under your overhang or roof where there isn't much direct light. With this camera, because the solar panel is built onto the top of the camera, that means I couldn't install the camera under my patio. Furthermore, with treeline and neighbor's roof being tall, there were only a few spots in the back of my house where I could still get enough sunlight to make use of the solar charging. If you have an open layout with plenty of sunlight, then this won't be an issue for you, but for me, it was. Other than those few cons, there really isn't much to dislike nor nitpick. The onboard AI is actually pretty smart in filtering out false alerts. The solar panel only requires 2 hours of direct sun to maintain charge. The app integrates seamlessly and everything can be controlled from my iPhone. No monthly usage fees. Image quality is a step up from 1080p as would be expected for the 2K label. Once you unbox, you just have to do the initial charge of the unit, then get it linked up. With my home wifi mesh network, I didn't have any connectivity issues at all with the camera. All in all, a solid outdoor camera with just a few flaws.
This review is from eufy - SoloCam S40 Outdoor Wireless 2K Solar Spotlight Camera - White
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with a 12-month warranty, and anytime you need help just let us know.
Email:support@eufylife.com
Phone:+1 (800) 988 7973
- Pros mentioned:Camera quality, Solar panel
Rated 5 out of 5 stars
A terrific "place anywhere there's WiFi" camera
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this product in exchange for my fair and unbiased review. The Eufy Solo Cam S40 security spotlight cam solar 2k is pretty much the perfect outdoor security camera for those who want to do it themselves but don't feel comfortable running power or data/video lines to a camera. It easily connects to your existing WiFi network and has terrific video and picture quality thanks to it's high-resolution 2k image sensor. The spotlight functionality is enough to light up a side yard or a small front yard, and as long as you have WiFi and sunlight, you can place the camera anywhere. ---------------------- First impressions and setup: The camera is packed efficiently in its box, with the mounting hardware, instruction literature, and a USB-C charge cable (used for initial setup) in the package. The mounting hardware is easy to install - you'll want a drill for this step, however, as it makes putting the screws in easier. The Eufy app will walk you through every step of setup. To test how easy this is, I had my 10 year old son do this step. It took him about 5 minutes to get it done from start to finish. The only good thing to know here is that you'll want to use the included USB-C cable to charge the camera a few hours prior to setup. ---------------------- Usage: The camera is super easy to operate in the app. You'll have access to play back past recorded events, view a live feed from the camera (including the ability to talk to people through the camera), control the built-in spotlight, and adjust how the camera works (sensitivity settings, nighttime recording settings, and even the color temperature of the spotlight). There are two features you may want for this camera but are not there - continuous recording and SD card storage. Owners of Eufy's HomeBase will also be interested to know that this camera, like any of the older Solo cameras, does not use the HomeBase for storage. ---------------------- Drawbacks: Besides the storage and continuous recording things, the main drawback of this camera is it must be installed in such a way that it receives a few hours of sunlight a day. This means you won't be able to install it under eaves of your house, in a tree, or on the north side of your home. ---------------------- Conclusion: I'm a fan of the Eufy Solo Cam S40 security spotlight cam 2k. It does everything I need it to do and does those things well. The motion recordings work every time, and even setup 75 feet outside of my home, the WiFi connection is perfect. If you're wanting a camera you can place on an outbuilding of your property or even outside of your home where there is no power, this is a perfect fit.
This review is from eufy - SoloCam S40 Outdoor Wireless 2K Solar Spotlight Camera - White
I would recommend this to a friend - Pros mentioned:Battery life, Camera quality
Rated 5 out of 5 stars
Durable, easy great quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. Great nightlife video quality. Have had it for 2 years and still works great. Love how battery lasts a very long time. Never had issues with connections easy to install. I love the app I can watch footage from a year ago.
This review is from eufy - SoloCam S40 Outdoor Wireless 2K Solar Spotlight Camera - White
I would recommend this to a friend Rated 1 out of 5 stars
light defects in 9mo…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 6mo ago. last week spot light start blinking and camera stopped functioning… I found that if reboot camera I can get in to setting, and I still can use it when I turn off the light. There are 1 year manufacturer warranty if you buy from Eufy direct. If you purchase retail store you have to visit Retail store to fix it. I order on-line and there are no
This review is from eufy - SoloCam S40 Outdoor Wireless 2K Solar Spotlight Camera - White
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .We are so sorry to hear that the spotlight start blinking and the camera stopped functioning.
Would you reach out to us via support@eufylife.com and send us a video showing the issue? Then we could better identify your issue and assist you further. We back our cameras with a 12-month warranty.
- Pros mentioned:Battery life, Camera quality
Rated 5 out of 5 stars
I highly recommend this...
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an AWESOME camera. I recommend it, because you can just mount it up and forget it. The app is super easy to understand, along with very easy controls. The quality of the camera is great compared to others, and is very clear. The battery? Well, it's solar powered...BUT, it does have battery when it's not sunny. That is REALLY long compared to my old camera. 8GB built in memory is wonderful, again...set it up and forget it. Spotlight is bright, and it detects motion really well. This is worth it people, just buy it.
This review is from eufy - SoloCam S40 Outdoor Wireless 2K Solar Spotlight Camera - White
I would recommend this to a friend - Pros mentioned:Solar panel
Rated 5 out of 5 stars
The solar is awesome
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only question I have now is why don’t all cameras have the built in solar? I guess it makes sense that there are some spots (like my front porch) where the camera just wont see sunlight directly so having a solar panel wouldn’t make sense… but man this is so nice, where I put this camera there is a ton of sunlight all day long (except when it is raining). I didn’t charge the camera all the way up like the instructions said to do because I wanted to see how the solar panel would do for recharging, I have gained about 3% of my battery back, but a majority of that was on the one sunny day. The other days were extremely cloudy, one day so much that I only got 2mAh from solar compared the sunny day where I got 261mAh for reference. You can find all of this info in Settings, Power management, and then Dashboard. I have several Eufy cameras and the one thing that annoys me is that I can’t put them all in Home, away, or one of my custom scenes at the same time. I have my cameras that use the home and then others like this one that are sold as a solo unit. That is my only complaint. Other than that, I absolutely love this camera. The spotlight is surprisingly bright for how tiny it is. I was thinking I needed a floodlight for where I put this but with the fact that the solar is charging it up to where I’ll never have to charge it and the light is bright enough to light up the entire area I want to (a staircase into the backyard). 2k is the perfect resolution. I have never not been able to see something I wanted to with 2k unlike 1080p. 4k is better It just doesn’t give me anything extra that I can see unlike the step from 1080p to 2k. The app has come along way since I first got it a few years ago. It is smooth to use on my android phone, and the integration with Alexa works perfectly. I love that I don’t need to pay for storage with this camera, I can if I want to but I don’t need to Overall, I have to say this is a pretty perfect package for a camera. I absolutely love the integrated solar and small spotlight.
This review is from eufy - SoloCam S40 Outdoor Wireless 2K Solar Spotlight Camera - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Affordable and easy to use security camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great security camera. Easy to set up and easy to use. No subscription required, but it keeps record of every instance of a person showing up on camera. Overall, a really good value.
This review is from eufy - SoloCam S40 Outdoor Wireless 2K Solar Spotlight Camera - White
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great option
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly large with bright configurable spotlight. Image quality excellent and person detection very good. Positioned closer to wall than the excellent in app directions and help suggests but over a week and seems to get enough sun to stay above 90%. App is now excellent and does not require plan.
This review is from eufy - SoloCam S40 Outdoor Wireless 2K Solar Spotlight Camera - White
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Perfect stand-alone camera with no power needs
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have three differently-branded DVR-based camera setups (I don't live in the best area - not the worst, but not the best) - the only thing any of them lack though is the ability to cover a small area of our back yard where our shed is and that's due to there being no power out there. That's no longer a problem! The camera setup was extremely easy and pairing with the app was just as simple. I was able to set up the camera in less than an hour to be able to peek at that area of my yard while we've been out of state. No DVR for someone to steal, which also means zero cloud storage fees! It stores everything on the included 8GB memory card. I need more of these ! Definitely worth looking into should you need a camera that you dont need to worry about running a power line to or replacing batteries!
This review is from eufy - SoloCam S40 Outdoor Wireless 2K Solar Spotlight Camera - White
I would recommend this to a friend - Pros mentioned:Solar panel
Rated 5 out of 5 stars
Another great eufy security product!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using eufy security cameras for quick some time and have always been totally satisfied with their quality and results. This is a step up from the other products I have because of the big bonus of added solar charging and operation. It has allowed me to place the camera at a higher position and out of reach of would-be thieves. Unlike the other units I own, I no longer have to climb a ladder to retrieve and recharge when the battery gets low. Just be sure to place it in an area that gets a good amount of sunlight during the day to keep it charged up throughout the night. From my experience, eufy has always made quality products that I am proud to have around my home for peace of mind.
This review is from eufy - SoloCam S40 Outdoor Wireless 2K Solar Spotlight Camera - White
I would recommend this to a friend - Pros mentioned:Camera quality, Solar panel
Rated 4 out of 5 stars
Solorcam
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This a great camera that is clear and it charges by solar light.
This review is from eufy - SoloCam S40 Outdoor Wireless 2K Solar Spotlight Camera - White
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
I didn't go wrong buying Eufy Cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with ease of installation and use. Have great Wi-fi connection to all the cameras. No subscription needed. No home base. Son-in-law has Eufy cameras and loves them. Said if the solar cameras would of been available when he bought his, that is what he would of bought. Been up for about three weeks and on nice sunny days they recharge to 100% most of the time. Plus they were on sale and couldn't pass them up. Now looking to replace both door bells with the Eufy door bell cameras.
This review is from eufy - SoloCam S40 Outdoor Wireless 2K Solar Spotlight Camera - White
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 4 out of 5 stars
A value packed camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the camera. And for what it’s intended use is, it is very clear. However if I were to do it over, I’d have bought of the 360• cameras for the front yard. I do believe my sales person, Issac Moore, I understand why what we bought works for our situation. Very happy customer overall
This review is from eufy - SoloCam S40 Outdoor Wireless 2K Solar Spotlight Camera - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Pleased with our purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We found these easy to install. The app is also easy to navigate. These cameras were installed at our vacation home, and we now plan to install at our primary home. The app allows us to group cameras by location, and easily manage all cameras in a group.
This review is from eufy - SoloCam S40 2 Outdoor Wireless 2K 8GB Security Cameras with Integrated Solar Panel - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very Pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera, better than rated motion detection, easy setup.
This review is from eufy - SoloCam S40 Outdoor Wireless 2K Solar Spotlight Camera - White
I would recommend this to a friend Rated 3 out of 5 stars
Cannot get it to connect to Wi-Fi
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I charged the eufy - Security Spotlight Cam Solar 2K for several hours, until the blue charging light went off. Then I opened the eufy security app to add a new device. Tapping the SolarCam Solar pic begins Wi-Fi setup by entering my password to the automatically selected 2.4G connection. Solor Cam only supports 2.4GHz Wi-Fi networks. Pressing the sync button until a beep is heard to continue to a QR code on my phone to be scanned by the eufy - Security Spotlight Cam Solar 2K to connect to my Wi-Fi network. I then heard the message, “Connecting to the Wi-Fi network please wait.” After waiting a few minutes, I then heard, “Failed to connect to the network please try again.” I kept trying to connect, but I kept receiving the same error message. I cannot truly critique the eufy - Security Spotlight Cam Solar 2K, because of the failure to connect to Wi-Fi.
This review is from eufy - SoloCam S40 Outdoor Wireless 2K Solar Spotlight Camera - White
I would recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
-Make sure you have selected " Solar SoloCam" when you add the device to the app.
-Please make sure ports 8.8.8.8 and 8.8.4.4 in your router have not been disabled
-Please check if you have set the firewall or whitelist in your router
-Make sure the device is connected to 2.4GHz Wi-Fi.
-Hold the "SYNC" button for 10s to reset the camera. Wait about a few minutes to add it again.
If it doesn’t help, please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best way to monitor my kids
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camera has made my life easy, working and monitor kids has never been this easy
This review is from eufy - SoloCam S40 2 Outdoor Wireless 2K 8GB Security Cameras with Integrated Solar Panel - White
I would recommend this to a friend







