Customer Ratings & Reviews
- Model:
- T81241W1
- SKU:
- 11871231
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Not holding up solar charge in full sun
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In full sun and not getting a full charge and battery died out - when used inside charger does not hold up charge
No, I would not recommend this to a friendCarol Ryan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.//////////////////////still learning how to use it efficiently
I would recommend this to a friendSo far, so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the camera for about 3 weeks so far and it has been great. My only problem is that I cannot pause and scroll through a video clip on the app...TBD on reliability in Texas heat
I would recommend this to a friendLasted 15 mos!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now a scarecrow after only 15 mos! Other similar reviews. 30% discount on next purchase an insult w/sale often more. Only glutton for punishment would buy another 15 mo product. Promised 24 hour help escalation never occurred. How about a sliding scale buyback (recycle/refurbish) program?
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Save you money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give these a ZERO if I could. This camera will NOT work with their Home Base 2 or Home Base 3. "Our engineers are working on it" is what Eufy says. Even on the Eufy commnuity pages they have all of this documented. They say it will work with a 2.4g Wifi, but they did not work with my AT&T system. Save your money. BTW: Eufy tech support is the worst I've ever seen in my 35 years in IT too.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,