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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 340 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the great camera quality and battery life of the SoloCam S40. The solar panel is also a frequently praised feature, along with the ease of use and overall performance. Some customers have noted concerns regarding its waterproof capabilities, notification delivery, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 340 reviews
  • Rated 4 out of 5 stars

    Outdoor camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little camera love the fact I don't need a contract

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice spotlight cam

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the eufy spotlight camera to mount next to the garage to watch over the driveway. I previously had another camera mounted there but wanted something with a spotlight also. My previous camera wasn't solar-powered and in its first location (watching the front porch), the battery lasted about 6 months before needing a charge. However, moving it to such a high traffic spot caused it to constantly record and need to be charged monthly. A huge plus for the eufy spotlight camera is that it is solar-powered. I fully charged it inside using the USB-C cable before installation. After installation, it rained for two days. As soon as the sun came out it started charging. I will note that the sun wasn't even directly hitting and it was already charging. I checked it again tonight and the battery is still at 100%. You can see in the app that it is charging. Another pro is that you can set it to only alert you for humans, instead of animals. I can back my car out of the garage and leave and it doesn't record it. For me, that's exactly what I want. There's no point in having tons of stored videos of cars coming and going. However, as soon as you walk through its path it will record. As far as the spotlight, it is very bright. Something that I didn't realize when I got it was that the light is customizable. You can go from brightness 1-100. You can also change the color temperature from warm (more yellow) to cool (white light). For brightness, I use the cool setting at 100% (600 lumens). There are two options for night vision. You can have black and white using the IR LEDs, which looks good, but a little grainy. The second option is for color night vision. This option turns on the spotlight when motion is detected. I used the IR lights for a couple of nights and then the spotlight. I prefer the spotlight option as you get better image quality and a light if you need to go out at night. You can also use the built-in microphone to talk through it. I tested this and the quality was clear and loud. So far I have 100 events recorded and it has used 376MB out of 7.3GB of the internal storage. You can download recordings from the app and erase the ones you don't need. You can prioritize between optimal battery life, optimal surveillance, or customize between the two. You can also set activity zones to monitor. The eufy spotlight cam gives you two. Every other camera that I have had only gives you one. This is perfect for me since the camera is facing a road. I simply set the activity zone below the line of the road so that people walking down the road won't trigger it. When it captures a video, it also takes a screenshot of the best picture of the person's face. Just below the recording, you will see the face of the person that it recorded. Click that and you have the best still shot of that person. That's a nice feature. If you're watching it live, there is also a siren button. It works well and is quite loud. Overall, there has been very little lag between an event triggering and me getting the notification. For example, my eufy doorbell cam notifies me after the UPS guy is halfway back to his truck after hitting the doorbell. The spotlight cam is nearly instant. There are a couple of drawbacks to the eufy spotlight cam for me. First, it is designed to be on the 2.4GHz frequency of your WiFi. Since I have both the 2.4GHz and 5GHz bands coming from the router, the eufy spotlight cam wouldn't connect to my WiFi. I had to create a separate guest network that was only running the 2.4GHz band to connect the spotlight cam to. I didn't have to do this with my eufy doorbell camera. It connected automatically with no issue. Another huge issue (and they tell you this in the setup guide) is that people walking directly towards the camera may not be seen. They need to cross the path of the camera for it to realize they are there and record. It has a big blind spot directly ahead of it. I tested this by walking straight at the camera from outside the activity zone. It didn't realize that I was a person that it should be recording until I was just a few feet from it. Basically, once someone figures out this flaw, they can easily defeat it and it becomes useless. They could just slowly walk directly towards it, duck down below it and it wouldn't capture anything. That's a big oversight for something that is supposed to be a security camera. Overall, however, it is a great spotlight camera that you (in theory) never have to charge.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Remember your device comes with a 12-month warranty, and anytime you need help just let us know.
      Email: support@eufylife.com
      Phone number: +1 (800) 988 7973 eufy

  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor zoom, reacts late to passers-by. I am not happy with the product.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Great Picture and Sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to provide added security for my home. I especially like the built-in light that can be controlled from your phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition to my setup. A little slow on the notification and wish it had theft detection like my 2ks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    KB

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it works as expected, recommended it to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing solar camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All signals always on point and great communication day or night, easy to install and amazing customer support

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    will stop charging from solar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good at the beginning but after 6 months the batteries will not charge from solar

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase is worth it if you don’t like to run wires around your house. Solar charges a bit slow but still worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it everyday works great does it’s job always on time never late

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this is very good. I like the fact that it doesn’t have a monthly fee I control everything from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera, great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera, works excellently with solar energy and an excellent resolution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera great price with a solid app great buy.

    I would recommend this to a friend
  • Cons mentioned:
    Waterproof

    Rated 1 out of 5 stars

    Jeeper

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Floodlight went out within 3 months immediately after the first snow fall in Colorado. Order number from Eufy is needed for filing out the support form so strongly advise purchasing the Geek Squad support due to the support issues even with a Eufy order number and the only on line issues described about this is the suspicions about these solo cams actually being waterproof.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you so much for sharing your experience. We're really sorry you've encountered this issue!

      Be assured that we always stand behind our products. Please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! eufy

  • Rated 5 out of 5 stars

    Eufy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment so far. Great quality and would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    eufy Security - SoloCam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Bought when it was on sale for $129.00.

    I would recommend this to a friend
  • Cons mentioned:
    Notification

    Rated 1 out of 5 stars

    Solocam S40 Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my camera in NOV 2021, one in a half year later I'm starting to have problems. 1. Not receiving notification on Samsung mobile phone app. 2. Camera video blurry / Foggie and I can't clean lens.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was great I would definitely Recommend for affordable security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent day and night

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for outdoors you would need to have great Wi-Fi signal to be able to enjoy this Spotlight Camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The trick is getting it mounted in the best position so the battery can be charged adequately.

    I would recommend this to a friend