Customer Ratings & Reviews
- Model:
- T81241W1
- SKU:
- 6476318
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the great camera quality and battery life of the SoloCam S40. The solar panel is also a frequently praised feature, along with the ease of use and overall performance. Some customers have noted concerns regarding its waterproof capabilities, notification delivery, and connectivity.
This summary was generated by AI based on customer reviews.
Great Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set it up on my back fence and it covers my house and my yard.
I would recommend this to a friendQuality picture camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup with great quality, very fast response with motions detected.
I would recommend this to a friendEufy solar security camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased two Eufy solar cameras. Front yard camera missed 4 deliveries. Best Buy tech came out to troubleshoot. Lag time did not pick him up from where he was parked on street until he was close to entering porch area. Back yard camera had same lag issues and did not pick him up at all after he entered back yard through side gate. Also spoke with Eufy which had us troubleshoot utilizing various settings. Eventually returned both cameras.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
I WOULD NOT PURCHASE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT ALERTS YOU OF MOTION, I GO TO LOOK & GET A MESSAGE “ NO EVENTS THIS DAY.” I HAVE TO GO OUT OF THE APP & BACK IN TO SEE THE NEW ALERT!!!!! TO MUCH TIME WASTED!!! ALSO 90% OF THE VIDEOS STICK!!! (THEY DON’T FLOW PROPERLY)
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
not enough range
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not reach far enough for what I needed it for so now its just a dog cam.
I would recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Camera sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with the performance of this units, it takes 4ever to see a picture after it has give an alert, also everytime you look at an alert the stupid thing keeps taking pictures of the review of the alert , totally sucks must likely I’ll be returning these items
No, I would not recommend this to a friendNever Buy Eufy, stopped working after 1yr
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these Cameras, They stopped working exactly after one year. There is no way to fix them. Contacted Eufy also they did not provide any support and any solution to fix the charging issue on cameras. They are saying warranty is only for one year, They don't do anything. Provided receipts, device info any all details, Still they are don't want to do anything as warranty period is just passed. Never buy Eufy again.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
App isnt the best.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could have a better app and solar charger is slow.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Very disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed it 10 feet above ground level. The program shows how you can set up an area to have under surveillance. It looks nice, but appears to do nothing. Set it for maximum, yet when I entered the area, it picked me up just over 20 feet from the camera. Barely got a glimpse before I went out of view and into the garage. I can only imagine what would happen if I was moving quickly. When on all motion, it picks up something every few minutes, yet nothing shows.
No, I would not recommend this to a friendreview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not good night contrast. does not send picyure quickly to phone
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Rip off for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not send alerts to my phone or record. Live view quality great. But pointless if it wont detect people or record when motion is sensed.
No, I would not recommend this to a friendNot working after few weeks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a backup camera so I went with this old version. I should have bought the newer version because this stopped working after 2-3weeks. Unfortunately, I was not able to return it on time because I was working out of state.
No, I would not recommend this to a friendDoes not work as it should.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these.. the S230. This is probably the same one. Network connections are spotty, even with the cameras adjacent to the router and the router working fine with other devices. Neither will hold a charge even on sunny days.. the devices get plenty of sunlight. Maybe I can wire them to an outlet. It would be nice if they worked. Also, the Eufy Android app is cluttered with marketing.. it's hard to even get the battery status because it is buried in useless adware.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Pros mentioned:Battery life, Camera quality
Great camera without the monthly fees
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not my first camera, so I think I have some perspective. This camera offers many benefits and one minor issue, which is common among most external cameras. The image equality is excellent, both in the daylight and at night. Recording starts almost immediately when the moving object or person appears in the field of view. Notifications from the app are almost instant once an event is being recorded. There is a whole bunch of options regarding the quality of the video. Within the app you can add multiple camera activity zones or areas where the movement should be tracked. Regarding the solar battery I have the camera placed in a location that receives about 8 hour of direct sun, my charge has been consistently reported as 100%. The build is sturdy and looks quality. My experience with Eufy cameras has been better than with other manufacturers, who I also acquired over the years. I chose this camera because I did like how the Eufy app works. Everything is easily accessible and there is no wait if you want to access either the recording or the live view. The only gripe I have is the mount that is unsecured. What I mean by that is that anyone can grab the camera and easily remove it from the mount. But this is not unique to Eufy, all other cameras I had a chance to look had the same issue. Overall I am happy with my choice, would definitely recommend it.
I would recommend this to a friendBrand response from Eufy Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with a 12-month warranty, and anytime you need help just let us know. Email: support@eufylife.com
Phone number: +1 (800) 988 7973
- Pros mentioned:Camera quality
Great Outdoor Camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Camera is awesome! Super clear and has notifications everytime someone walks by.
I would recommend this to a friend Wouldn't pair with homebase2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I went to install it and hook it up.I could not hook it up to my EUFY system.It kept kicking out It was very difficult to set up to my home base it wouldn't connect and my homebase is homebase2 which is compatible with these cameras???go figure
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Not user friendly
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is not user friendly....need to have 24.G a d most people have 5 g...i am taking it back
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Security cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't hold a charge long I wouldn't recommend buying them
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
WiFi connection issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to connect to my 2.4gb WiFi. Supposedly because WiFi network has a space in its network name. ??? My Blink, Roomba, Honeywell, Jandy, RainSoft and other devices have no problem. Other Eufy camera set I bought has same problem. Don’t expect Eufy customer service to solve the problem. You are on your own.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
-Make sure the device is connected to 2.4GHz Wi-Fi
-Make sure wi-fi password doesn't have ANY SPACES
-Please try to turn off the firewall setting on your router
-Make sure port 8.8.8.8 and 8.8.4.4 in router have not been disabled
-Try performing setup on a different mobile device
-Perform a hard reset on your device by holding down the “SYNC” button for 8 seconds, waiting 30 seconds and
repeating the setup process. Save important videos before resetting device.
-Try to connect the camera via mobile data on the phone, you may need two phones. Enable the hotspot on A phone and connect B phone to the hotspot, then try to connect the camera to the hotspot
If those don't help, please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Battery drains quickly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How fast the battery runs out on the camera. The Solar part of the camera is a hit or miss is sometimes charges
No, I would not recommend this to a friend