Customer Ratings & Reviews
- Model:
- T81241W1
- SKU:
- 6476318
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the excellent camera quality, long battery life, and ease of use of the SoloCam S40. The solar panel is a frequently praised feature, enabling convenient and continuous operation. While some users experienced issues with notifications and concerns about water resistance, the positive feedback on features like night vision, motion detection, and the spotlight significantly outweighs the negative comments. The built-in storage, eliminating subscription fees, is another highly valued aspect.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
A value packed camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the camera. And for what it’s intended use is, it is very clear. However if I were to do it over, I’d have bought of the 360• cameras for the front yard. I do believe my sales person, Issac Moore, I understand why what we bought works for our situation. Very happy customer overall
I would recommend this to a friend - Pros mentioned:Ease of use
Pleased with our purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We found these easy to install. The app is also easy to navigate. These cameras were installed at our vacation home, and we now plan to install at our primary home. The app allows us to group cameras by location, and easily manage all cameras in a group.
I would recommend this to a friend - Pros mentioned:Ease of use
Very Pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera, better than rated motion detection, easy setup.
I would recommend this to a friend 
Cannot get it to connect to Wi-Fi
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I charged the eufy - Security Spotlight Cam Solar 2K for several hours, until the blue charging light went off. Then I opened the eufy security app to add a new device. Tapping the SolarCam Solar pic begins Wi-Fi setup by entering my password to the automatically selected 2.4G connection. Solor Cam only supports 2.4GHz Wi-Fi networks. Pressing the sync button until a beep is heard to continue to a QR code on my phone to be scanned by the eufy - Security Spotlight Cam Solar 2K to connect to my Wi-Fi network. I then heard the message, “Connecting to the Wi-Fi network please wait.” After waiting a few minutes, I then heard, “Failed to connect to the network please try again.” I kept trying to connect, but I kept receiving the same error message. I cannot truly critique the eufy - Security Spotlight Cam Solar 2K, because of the failure to connect to Wi-Fi.
I would recommend this to a friendBrand response from Eufy Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
-Make sure you have selected " Solar SoloCam" when you add the device to the app.
-Please make sure ports 8.8.8.8 and 8.8.4.4 in your router have not been disabled
-Please check if you have set the firewall or whitelist in your router
-Make sure the device is connected to 2.4GHz Wi-Fi.
-Hold the "SYNC" button for 10s to reset the camera. Wait about a few minutes to add it again.
If it doesn’t help, please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:Ease of use
Best way to monitor my kids
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camera has made my life easy, working and monitor kids has never been this easy
I would recommend this to a friend Not holding up solar charge in full sun
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In full sun and not getting a full charge and battery died out - when used inside charger does not hold up charge
No, I would not recommend this to a friendCarol Ryan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.//////////////////////still learning how to use it efficiently
I would recommend this to a friendSo far, so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the camera for about 3 weeks so far and it has been great. My only problem is that I cannot pause and scroll through a video clip on the app...TBD on reliability in Texas heat
I would recommend this to a friendLasted 15 mos!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now a scarecrow after only 15 mos! Other similar reviews. 30% discount on next purchase an insult w/sale often more. Only glutton for punishment would buy another 15 mo product. Promised 24 hour help escalation never occurred. How about a sliding scale buyback (recycle/refurbish) program?
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Save you money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give these a ZERO if I could. This camera will NOT work with their Home Base 2 or Home Base 3. "Our engineers are working on it" is what Eufy says. Even on the Eufy commnuity pages they have all of this documented. They say it will work with a 2.4g Wifi, but they did not work with my AT&T system. Save your money. BTW: Eufy tech support is the worst I've ever seen in my 35 years in IT too.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,