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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 340 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the great camera quality and battery life of the SoloCam S40. The solar panel is also a frequently praised feature, along with the ease of use and overall performance. Some customers have noted concerns regarding its waterproof capabilities, notification delivery, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 340 reviews
  • Rated 1 out of 5 stars

    light defects in 9mo…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 6mo ago. last week spot light start blinking and camera stopped functioning… I found that if reboot camera I can get in to setting, and I still can use it when I turn off the light. There are 1 year manufacturer warranty if you buy from Eufy direct. If you purchase retail store you have to visit Retail store to fix it. I order on-line and there are no

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      We are so sorry to hear that the spotlight start blinking and the camera stopped functioning.

      Would you reach out to us via support@eufylife.com and send us a video showing the issue? Then we could better identify your issue and assist you further. We back our cameras with a 12-month warranty. eufy

  • Pros mentioned:
    Battery life, Camera quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    I highly recommend this...

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an AWESOME camera. I recommend it, because you can just mount it up and forget it. The app is super easy to understand, along with very easy controls. The quality of the camera is great compared to others, and is very clear. The battery? Well, it's solar powered...BUT, it does have battery when it's not sunny. That is REALLY long compared to my old camera. 8GB built in memory is wonderful, again...set it up and forget it. Spotlight is bright, and it detects motion really well. This is worth it people, just buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Solar panel
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The solar is awesome

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only question I have now is why don’t all cameras have the built in solar? I guess it makes sense that there are some spots (like my front porch) where the camera just wont see sunlight directly so having a solar panel wouldn’t make sense… but man this is so nice, where I put this camera there is a ton of sunlight all day long (except when it is raining). I didn’t charge the camera all the way up like the instructions said to do because I wanted to see how the solar panel would do for recharging, I have gained about 3% of my battery back, but a majority of that was on the one sunny day. The other days were extremely cloudy, one day so much that I only got 2mAh from solar compared the sunny day where I got 261mAh for reference. You can find all of this info in Settings, Power management, and then Dashboard. I have several Eufy cameras and the one thing that annoys me is that I can’t put them all in Home, away, or one of my custom scenes at the same time. I have my cameras that use the home and then others like this one that are sold as a solo unit. That is my only complaint. Other than that, I absolutely love this camera. The spotlight is surprisingly bright for how tiny it is. I was thinking I needed a floodlight for where I put this but with the fact that the solar is charging it up to where I’ll never have to charge it and the light is bright enough to light up the entire area I want to (a staircase into the backyard). 2k is the perfect resolution. I have never not been able to see something I wanted to with 2k unlike 1080p. 4k is better It just doesn’t give me anything extra that I can see unlike the step from 1080p to 2k. The app has come along way since I first got it a few years ago. It is smooth to use on my android phone, and the integration with Alexa works perfectly. I love that I don’t need to pay for storage with this camera, I can if I want to but I don’t need to Overall, I have to say this is a pretty perfect package for a camera. I absolutely love the integrated solar and small spotlight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Affordable and easy to use security camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great security camera. Easy to set up and easy to use. No subscription required, but it keeps record of every instance of a person showing up on camera. Overall, a really good value.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great option

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly large with bright configurable spotlight. Image quality excellent and person detection very good. Positioned closer to wall than the excellent in app directions and help suggests but over a week and seems to get enough sun to stay above 90%. App is now excellent and does not require plan.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect stand-alone camera with no power needs

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three differently-branded DVR-based camera setups (I don't live in the best area - not the worst, but not the best) - the only thing any of them lack though is the ability to cover a small area of our back yard where our shed is and that's due to there being no power out there. That's no longer a problem! The camera setup was extremely easy and pairing with the app was just as simple. I was able to set up the camera in less than an hour to be able to peek at that area of my yard while we've been out of state. No DVR for someone to steal, which also means zero cloud storage fees! It stores everything on the included 8GB memory card. I need more of these ! Definitely worth looking into should you need a camera that you dont need to worry about running a power line to or replacing batteries!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Outdoor Security Camera

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s a lot that can be said about the Eufy SoloCam S40 camera - and almost all of it is good. It’s larger and heavier than other security cameras I’ve seen. It’s about 5 X 3.5 inches and weighs over a pound. The large top surface area is needed for the integrated solar panel and the weight is probably due to the battery. The battery is not removable, so in the event that it needs a recharge, the entire camera would have to be dismounted and charged via the USB cord. But it seems like that would be a rare occurrence. I charged the battery to 100% before using it and inside testing took the charge down to about 80%. But even though it was raining most of today, the charge was at 96% after I put it outside for a couple of hours. The battery charge can be easily monitored in the app. The Eufy camera works with Amazon Alexa, Google Assistant and Apple HomeKit. I don’t have any of those so I wasn't able to test that function. There are 2 motion detection options. The camera has an AI Human Detection system that detects objects similar to the human shape and filters out animals, cars, etc. Or it can be set to detect all motion. It performed well on both settings. The camera has a 135 degree field of view and 8GB of local storage. Stored data can be easily monitored and cleared to create more space. Any videos that you want to save can be individually downloaded to the phone’s photo album. Events are stored by days - not one long running tally. The camera includes a very bright spotlight that can be set to come on at night when motion is detected. Both the color and brightness of the light can be adjusted in the app. Videos taken with the spotlight on were very sharp and looked like they were taken in daylight. I noticed that when I had the outside house lights turned on, the Eufy spotlight did not come on. Lots of things can be customized in the app. Changing the default notification sound lets me distinguish a Eufy camera backyard alert from an alert given by the camera that is in the front window. In my case there was a 10 - 15 second delay between the motion event and notification on my phone. That is similar to the time lag for my other camera by a different vendor. The coolest thing is being able to adjust the activity zone. Once the physical camera position is fixed, the target area can be modified in the app to eliminate spots that might give false alerts (people walking down a sidewalk) or any overlap into a neighbor’s yard. No subscription is needed with the Eufy camera. I just discovered how valuable that feature is. The trial period on another brand of camera that I have ran out yesterday. I no longer get notifications or event videos. It’s worthless without the paid subscription. I tried the Eufy camera inside to see if it might work if I put it in a sunny window with the option to plug it into the outlet as needed. I thought I might use it to see if anyone was walking past the front window. But it apparently can’t “see” through glass so that didn’t work. I did have some trouble with the 2K HD video. The default video recording quality is 2K HD and the app gave me a message "2K HD video not available on your devices" if I tired to view a recorded event or the live view. In the app settings I was able to change the video quality to Full HD (1080P) which allows me to view all the events on the event log. But I still get the error message if I try to see the live view. The Eufy app doesn’t just control the camera. It has an Explore button that shows “picks for you” with the other Eufy products and plans. I found that, and the SALE sign that sometimes flashes, to be annoying. I just want the app to control the product, not try to sell me things it thinks I want. Other than that, the camera is phenomenal and a good investment that should provide service for several years.

    I would recommend this to a friend
  • Pros mentioned:
    Solar panel
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Another great eufy security product!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using eufy security cameras for quick some time and have always been totally satisfied with their quality and results. This is a step up from the other products I have because of the big bonus of added solar charging and operation. It has allowed me to place the camera at a higher position and out of reach of would-be thieves. Unlike the other units I own, I no longer have to climb a ladder to retrieve and recharge when the battery gets low. Just be sure to place it in an area that gets a good amount of sunlight during the day to keep it charged up throughout the night. From my experience, eufy has always made quality products that I am proud to have around my home for peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Solar panel

    Rated 4 out of 5 stars

    Solorcam

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great camera that is clear and it charges by solar light.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I didn't go wrong buying Eufy Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with ease of installation and use. Have great Wi-fi connection to all the cameras. No subscription needed. No home base. Son-in-law has Eufy cameras and loves them. Said if the solar cameras would of been available when he bought his, that is what he would of bought. Been up for about three weeks and on nice sunny days they recharge to 100% most of the time. Plus they were on sale and couldn't pass them up. Now looking to replace both door bells with the Eufy door bell cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    A value packed camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the camera. And for what it’s intended use is, it is very clear. However if I were to do it over, I’d have bought of the 360• cameras for the front yard. I do believe my sales person, Issac Moore, I understand why what we bought works for our situation. Very happy customer overall

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pleased with our purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found these easy to install. The app is also easy to navigate. These cameras were installed at our vacation home, and we now plan to install at our primary home. The app allows us to group cameras by location, and easily manage all cameras in a group.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, better than rated motion detection, easy setup.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Cannot get it to connect to Wi-Fi

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I charged the eufy - Security Spotlight Cam Solar 2K for several hours, until the blue charging light went off. Then I opened the eufy security app to add a new device. Tapping the SolarCam Solar pic begins Wi-Fi setup by entering my password to the automatically selected 2.4G connection. Solor Cam only supports 2.4GHz Wi-Fi networks. Pressing the sync button until a beep is heard to continue to a QR code on my phone to be scanned by the eufy - Security Spotlight Cam Solar 2K to connect to my Wi-Fi network. I then heard the message, “Connecting to the Wi-Fi network please wait.” After waiting a few minutes, I then heard, “Failed to connect to the network please try again.” I kept trying to connect, but I kept receiving the same error message. I cannot truly critique the eufy - Security Spotlight Cam Solar 2K, because of the failure to connect to Wi-Fi.

    I would recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!

      If possible, please try the following steps to see if the issue persists:
      -Make sure you have selected " Solar SoloCam" when you add the device to the app.
      -Please make sure ports 8.8.8.8 and 8.8.4.4 in your router have not been disabled
      -Please check if you have set the firewall or whitelist in your router
      -Make sure the device is connected to 2.4GHz Wi-Fi.
      -Hold the "SYNC" button for 10s to reset the camera. Wait about a few minutes to add it again.

      If it doesn’t help, please reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! eufy

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best way to monitor my kids

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has made my life easy, working and monitor kids has never been this easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not holding up solar charge in full sun

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In full sun and not getting a full charge and battery died out - when used inside charger does not hold up charge

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Carol Ryan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    //////////////////////still learning how to use it efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the camera for about 3 weeks so far and it has been great. My only problem is that I cannot pause and scroll through a video clip on the app...TBD on reliability in Texas heat

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 15 mos!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now a scarecrow after only 15 mos! Other similar reviews. 30% discount on next purchase an insult w/sale often more. Only glutton for punishment would buy another 15 mo product. Promised 24 hour help escalation never occurred. How about a sliding scale buyback (recycle/refurbish) program?

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufy.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy

  • Rated 1 out of 5 stars

    Save you money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give these a ZERO if I could. This camera will NOT work with their Home Base 2 or Home Base 3. "Our engineers are working on it" is what Eufy says. Even on the Eufy commnuity pages they have all of this documented. They say it will work with a 2.4g Wifi, but they did not work with my AT&T system. Save your money. BTW: Eufy tech support is the worst I've ever seen in my 35 years in IT too.

    No, I would not recommend this to a friend
    • Brand response from Eufy Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@eufylife.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, eufy