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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers commend the 10.1" Portal (1st Generation) for its excellent video calling capabilities, ease of use, and clear, large screen. Many appreciate the Alexa integration and straightforward setup process. However, some users wish for a wider selection of available apps and more comprehensive instructions. The device's strengths lie in its user-friendly design and convenient communication features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 824 reviews
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Portal. A must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the greatest invention since the iPhone. I have sent them to my family all over the world and now we talk and socialize daily. Best quality of any unit in this class.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Love love love!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 4 of these. 1 for us & one for each kid. We live in 3 different states. Now we can all talk & see each other at the same time!!!! Makes us feel closer together ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two units, one for my daughter and one for my wife. Absolutely has changed conversation between us and our daughter. I highly recommend these units, they are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the portal so grandparents could interact with our 9 month old twins. It is so easy to use, has great sound and a great picture. Fun way to stay in touch with family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great ease of use product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased a Facebook Portal as a gift for our 100 year old Grand Aunt. The product was very ease for her to use. She was tickled when she used it for the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Portal helps make life fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are just learning all that we can do with Portal. Alexa answers our questions, and fills the day with music. FaceTime is easy, and there’s so much more for us to learn.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Protal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Portal. I purchased six of them to keep in touch with my mom, daughters, and grandchildren. The grandkids love calling me by themselves. So easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product easy to use. Easy to set up, like the camera that follows you. Only one problem I unplugged it for a day and it lost everything. Had to set it up again like it was just out of the box . Hopefully that was a fluke.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Ninety-one year old mother can use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product performs exactly as advertised. Fairly easy to set-up, video quality is good, and camera zooms in and out with ease. Hopefully, the grandkids and great grandchildren will stay in video contact from all over the world.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use product by our parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is so easy to use & configure by my parents. Automatically display of Facebook photos looks so good. Not compatible to another mobile apps (e.g. WhatsApp, Skype)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just like the commercial

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gave this as a mother’s day gift and it worked just like the commercial. It’s easy to use and allows us to keen in touch with our parents from across the country.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great way to be able to communicate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother and his wife and 2 kids live out of state and this is an amazing tool to be to communicate and see everyone too!! What a great way to keep in touch with family!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome little gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I bought this for my 85-year-old mother-in-law so she could video chat with my kids. She can barely turn the computer on but has no problems at all using this

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Hey Ma!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome way to keep in touch and came in handy during our recent troubles. If you want to be there and just can’t, this option is viable.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Amazing device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the smaller portal for our son and family to use. They connect with family and friends. My husband and I are able to see our granddaughter and watch her grow.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Facebook Portal is great for keeping in touch!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Facebook Portal works great for our family and we use often with family members who do not live in the area! I would recommend it to others!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Great for basic video calling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine for my purpose. I could have waited to purchase a newer more refined unit but I didn't feel the need. May upgrade at some point if the family finds they need something that does more tricks.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Camera tracks movement well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I primarily got this to do video calls, and it's really great at that. I was also hoping to use it to view my Ring security cameras, but it doesn't do that. I thought it might because it has some Alexa features.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Best tech purchase in a long time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for family in Mexico too and it is a game changer. It is not just a video calling gadget. It is great to be able to see a room and be part of gatherings.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera as it lets me stay in touch with family out of state. Love being able to sit and visit and see each other rather than just talking on the phone.

    I would recommend this to a friend