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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 10.1" Portal (1st Generation) for its excellent video calling capabilities, ease of use, and clear, large screen. Many appreciate the Alexa integration and straightforward setup process. However, some users wish for a wider selection of available apps and more comprehensive instructions. The device's strengths lie in its user-friendly design and convenient communication features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 824 reviews
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Works well and able to communicate with family all over the world! Pans out automatically and moves with you.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    User friendly, easy hookup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE being able to talk to my 2 yr old granddaughter and her mom and dad who live in Dallas. A MUST for parents/Grandparents who want to talk to their kids/grandkids.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Facebook Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! It allows you to be seen and heard as you go about your business...cooking, cleaning up, playing with the kiddos...almost as if you are in the same room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Christmas gift for my ma. She loves it. It’s easy to set up, and easy to use. You will need an amazon prime account to use alexia. Well done Facebook.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great for staying in touch with grandchildren

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve got young grandchildren over a thousand miles away. I bought one for my house one for Themis great. I’m going to get two more for other grandchildren.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is really nice. Video quality is amazing and the apps are fun while video chatting with family. We really enjoy the auto reframing when people come and go from frame view. Def worth buying

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Communication improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought thisntonhelp my mom keep in touch with her grandkids. It’s been great and simple. Even my mom was able to connect with her family and friends seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for a gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy one for myself and one for my mom and is so fun and easy to used. Love the camera for the videos and the story time is just lovely

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Like this product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Facebook portal, I like it because it's easy yo use and very comfortable. You don't need to stay in one place to talk to other people

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up right out of the box. able to use within a few minutes. picture is clear, speaker sounds great. bought six of them to share with family. nice product!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Best gift!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to purchase this for my daughter for Mother's day. Its fun to see her face and my grandson's faces when we talk. Best gift in the world.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Portal. It allows us to stay connected with our family who live more than a thousand miles away, We have demonstrated it to our friends.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Easy to use. Great picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned that this would not be any different than using my phone to FaceTime, but it is indeed better. I like the way you can see the entire room.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for our kids calling grandparents! We bought one for my husband’s mom most recently. We have one for ourselves and my mom that we bought as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device for the grandparents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for the technology deficit grandparents to communicate with the grandkids. Set up was a breeze and the operation is simple. The unit works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this device to my 80 year old grandmother in Bolivia and it works perfectly I can finally communicate with my family with out the cost of long distance

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted to my parents for Christmas as they live out of town and don’t have FaceTime. It’s great for my son to see and talk to his grandparents on a regular!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice way to stay in touch with family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product in order to stay in touch with out-of-state family, specifically for the holidays, device is easy to use and easy to set up, screen screen images come in clear call Quality is also great.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Facebook - 10.1" Portal good for video call

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea for the video call or conferance. It has some lack of android apps and updates. But it is doing the job for me.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Portal devices! They have best quality video calls of any of the available devices! I really enjoy the smart camera that tracks your movement!

    I would recommend this to a friend