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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 10.1" Portal (1st Generation) for its excellent video calling capabilities, ease of use, and clear, large screen. Many appreciate the Alexa integration and straightforward setup process. However, some users wish for a wider selection of available apps and more comprehensive instructions. The device's strengths lie in its user-friendly design and convenient communication features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 824 reviews
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was just for face time on Facebook but it plays music, tells stories, verbally calls folks, and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to keep in touch with family!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to keep in touch with family. You can set the portal anywhere on the counter and be moving & cooking in the kitchen and you are still in view. It zooms in when you back away from the unit so you don't look small in the picture. The picture and sound quality are good. I like having the privacy tab that can go over the camera when you're not using it. Most times I just unplug the unit during the day because I don't care for the Alexa feature.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Love it! Fun to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having facebook portal for connecting with my family. It's also great that they added alexis use too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great For Video Calling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It exceeded my expectations. Camera looks great and its super easy to set up and use. Just wish it had more apps.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Christmas Gifts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Portal for Wife and three kids. Buying two more for sister an sister in-law. Keeps whole family connected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very simple to set up and great picture.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up and use. Really like the ability to conference in third party by just clicking on their icon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FB Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two Facebook Portals so we could talk to our great grandson who moved to another state. We thought it would be so much better than just a phone call. One went home with the parents of the great grandson. The other we kept at our home. When we first used it we were in love with it. Our great grandson was so happy he could see us and talk to us and he showed us around the room as the camera takes in the whole room. I could not be more pleased with a purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this as a gift for family that don't live close by, they LOVE it! Now the little cousins can "play" together!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just say "Hey Portal call dad" then it will call from Facebook Message. Love it work Great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Mom loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift I gave my mom for mothers day. She has been able to connect with my siblings all over the country.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to contact the grandparents and let them see the little ones. Nice to have an additional Alexa hub too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great gadget

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its fum to use, and not just for facebook chat, there is music, games, storiesand so much more

    I would recommend this to a friend
  • Cons mentioned:
    App availability

    Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing! Wish it had more apps to download but it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for video calls, follows your movements. You can even watch Amazon prime videos on it.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    What a great camera that moves with the action

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great option to FaceTime or Skype. The camera moves to where the action is and pans in and out

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome I get took talk and see all my family and friends with the portal

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Facebook Portal is an amazing and convenient way of keeping in touch visually with your loved ones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to move around when connected to FaceTime and talking to people. Also, love the Alexa feature.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Child friendly

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was able to call me and use various apps with supervision. I liked the idea of calling her and being able to see what she was doing. .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy. It's easy to use. The picture is good. Love being able to see people that I am talking to.

    I would recommend this to a friend