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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 10.1" Portal (1st Generation) for its excellent video calling capabilities, ease of use, and clear, large screen. Many appreciate the Alexa integration and straightforward setup process. However, some users wish for a wider selection of available apps and more comprehensive instructions. The device's strengths lie in its user-friendly design and convenient communication features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 824 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    fun to speak to gramma!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gift for family far away - easy to communicate and a joy for the kids to see the grandparents

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portal is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use. With family all across the country you can talk like you are in the same room.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Perfect to keep in touch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this portal! Very clear with video and audio. Great speakers and Alexa works with the Portal!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for video chatting with family and friends , especially in these lock down.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The future is here. I love using it while cooking. Follows me around the kitchen and audio is loud enough

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great!! Feels like you are there with them!! Very enjoyable talking to people using the portal.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love the priduct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent. I can now see whom I am talking to without having to use my phone. Screen is large and clear

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was so easy. Takes 15 minutes. So ready to use our 4 year old grandson makes calls all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Portal with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it cause I actually get to talk to my grandkids and kids almost all the time and at any time..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't expect to love it but I do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 portals, one for our home and one for each of our daughter's grandmothers. We all love the convenience of being able to connect over the portal. The picture quality is amazing; it really does feel like the person is in the room. Bonus is that the portal does so much more than just video chatting. It is an amazing device. We are moving out of the country in a few months and know that it will be used almost every night.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this as a raffle item and everyone of all ages was eager to win this prize. Lots of interest!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got this as a mother's day present and I love it!. Works great with all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Love my portal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Portal enables me to see and chat with my sons in Nashville on a daily basis!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Awesome item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my daughter to talk to me on mine, especially when she lives 2.5 hours away.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    This is awesome like being there with the grandkid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product would highly recommend this for all grandparents next best thing to being with them

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    LOVE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With family scattered throughout the county, the portal keeps us connected. We all love it!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my dad to stay connected to my family. He is able to help the grandkids with homework.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Facebook portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Facebook portal has been great. Great way to stay in touch with friends and family far away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping in touch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal is an excellent way to keep in touch. It uses facebook messenger to make video calls that are outstanding. It is much more than a video calling device but the sound quality and camera quality are top notch. We enjoy using it and are amazed at the quality. If you are thinking about purchasing one of these and are on the fence you won't be disappointed. It also has useful apps and a web browser. I absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Quality picture and movement feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the portal as a gift for my parents they enjoy the facetime feature and the movement feature

    I would recommend this to a friend