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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 10.1" Portal (1st Generation) for its excellent video calling capabilities, ease of use, and clear, large screen. Many appreciate the Alexa integration and straightforward setup process. However, some users wish for a wider selection of available apps and more comprehensive instructions. The device's strengths lie in its user-friendly design and convenient communication features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 824 reviews
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Easy to hook up and get working!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to connect my mom..simple ang easy for her. The picture is good. Cool thing is that the camera follows the person.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me feel I am with loved ones when talking over the portal. Would 100% recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Always Best Buy @ BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to set up. The AI camera is awesome, out of the world. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Facebook

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to facetime but you have to have a facebook account.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, being able to see who you are talking to, so clear, like being in the same room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great way to connect with family!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Portal. Easy to set up and use. Great way for families to stay connected.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Wonderful gadget

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is a great gadget to have. It does so many amazing things.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to keep in touch with the family. I also find the apps very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    The picture is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend bought this for me for Christmas so i can video with my son. Works amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Grandma proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great camera. Fun for kids. if it had a pasta maker I would give it 10 stars

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! Bought one for myself and my mom. Now we can share more than a phone call.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift for Grandma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to use once set up. Set up was a challenge when location change was needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not exactly what I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the portal for my wife thinking it would be easier for her to talk with family while not being tied down to her phone. It works well for that but does have some shortfalls. I assumed it would work with messenger kids but it does not and that's very disappointing. The camera is great but gets easily confused with multiple people and tries to focus on the person taking. It ends up cutting out everyone else in the room. We don't use it nearly as much as I thought we would. I wouldn't get it again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    So cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to “FaceTime “ daily with big picture and funny apps. Grandson lives to call us

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Useful and fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. You can ask it questions, play music and stream video. Awesome buy.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my portal for facebook. Able to kept touch with those that I want to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the whole family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for the whole family. Easy to install and a breeze to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, video quality is good, audio is awesome can easily replace TV and be used everyday with all the apps available.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Easy video conference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mother and father. They love them. Easy set up and good quality videos. Just needs more variety of apps

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the clear photos and chats with family long distance with the facebook portal. I was easy to set up and use.

    I would recommend this to a friend