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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 10.1" Portal (1st Generation) for its excellent video calling capabilities, ease of use, and clear, large screen. Many appreciate the Alexa integration and straightforward setup process. However, some users wish for a wider selection of available apps and more comprehensive instructions. The device's strengths lie in its user-friendly design and convenient communication features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 824 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung 35 inch HD SMart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Easy to install to TV wall mount. Easy to set up. Great picture

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a way to keep in touch with out of town family Excellent picture, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for talking with friends who live far away. I use it often.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Easy usage for elders.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the two FB portals to communicate visually with Mom in nursing home.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have really enjoyed using this to call people and listen to music.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great way to keep in touch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents in an assisted living facility to check on each other.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great portal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for keeping in touch with grandkids Can see them playing and growing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this portal for my family after I got one we talk all the time now!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my 78 year old Mom and she loves it. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase. Perfect for grandparents.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and now grandkids can call grandma with a dime touch of the button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad whos in his 70's. We have alot of family out of state. I was afraid he would have a hard time using this being technology impaired but he has figured it out. The only con, if it had a wireless option so you could move it easily to a different room while in use would be amazing. But otherwise its great!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal is great. grandkids moving away and this will be great to stay connected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy setup and simple to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After seeing this on TV and then to see in front of you it is a very nice and simple to operate and is user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great! Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! My mom lives in Florida she is elderly & I can see her whenever I want

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome and we talk more to family now, got another for my daughter

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    Love being able to see my family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but if you dont have facebook it is difficult to get someone added to it. There are not good instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has been great to have gien one of these to someone because it works great

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Better than a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help us during a bad situation. Get a cold no problem use the portal to visit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Portals

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave to my daughter who taught her kids how to use special effects. I thought my granddaughter loved talking to me, but it's the special effects. I'm glad their enjoying it as much as I love talking to them on it. I love it so much I bought three more for friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loved it. She is 80 years old so we thought it would be difficult for her to learn but it's so easy to use.

    I would recommend this to a friend