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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 10.1" Portal (1st Generation) for its excellent video calling capabilities, ease of use, and clear, large screen. Many appreciate the Alexa integration and straightforward setup process. However, some users wish for a wider selection of available apps and more comprehensive instructions. The device's strengths lie in its user-friendly design and convenient communication features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 824 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wife loves it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use almost everyday to talk to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Bought a Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal works great for keeping in tough with a lot of people

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Awesome gift for mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom to keep in touch with family. She loves it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Love our new portal !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is great to connect with our family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product user friendly love I do so much with one device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to talk to family near and far! Easy to setup and use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for keeping in touch with family. Works great with Alexa!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Video and Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Connects with additional portals or smartphones.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Easy to use and very clear picture and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device to video call grandkids. Clear sound and picture.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, easy set up, multiple accounts. lots pf pix scrolling

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for telling stories to the kids and watching their reaction.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sets up in seconds and works greater than imagined

    I would recommend this to a friend
  • Cons mentioned:
    App availability

    Rated 4 out of 5 stars

    Like the Portal but wish it had more apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying getting familiar with this device. I would like it better if it had more apps available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for grandma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my 89 year old mother and easy for her to learn.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Great to communicate with my kids via vidio

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love because I can cook and see my grandbabies and kids.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    super item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this to connect with the one I got my children, works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for video chat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like . super easy to use. Plug right in and start using

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Portal and using it to talk to family far away!

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Cool kitchen appliance.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it to play music in the kitchen and look up recipes. Does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Video calling

    Rated 4 out of 5 stars

    Better than regular facetime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for video calling, would like to see better capabilities in the future with software upgrades.

    I would recommend this to a friend